Laurel was a pleasure to work with. It took a couple of phone visits to get my order understood and put into production. Timberplates got my order ready and shipped in record time. I could not be more pleased.
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What a great experience. TimberPlates went above and beyond to ensure my order was perfect and high quality. Shipping was fast and professional. You won’t find a better solution for custom plates. How do more builders not know about these guys?!?
I reached out via the company website to get timber plate connectors ordered by our new home build. Rhett Guthrie contacted me very quickly and worked closely with me to develop design proofs for our situation. The new connectors arrived in perfect condition and I am extremely pleased with how everything turned out. I strongly recommend Timberplates.com if you are in the market for timber plate connectors. They are much more robust than what you can find through the big box stores or other competitors. Timberplates.com was also competitively priced for the quality and structural integrity of their products compared with others who offer lighter weight connectors.
Great dealing with Laurel. Awesome products, durable with a great look
Company details
Information provided by various external sources
Since 2010 TimberPlates.com has made it easy for architects, builders, and homeowners to build artful timber framed structures. Our precision-cut custom and stock steel plates add beauty and strength to any timber frame project. We are dedicated to providing fast, friendly customer service at prices our competition cannot touch. We are a small, family-owned business located in the heart of Central Texas. But don't let our small size fool you. We use the latest in CNC Plasma technology to achieve accurate, repeatable, clean cuts every time.
Contact info
1600 Hwy 84, 76878, Santa Anna, United States
- (325) 400-1274
- orders@timberplates.com
- timberplates.com
Verified
Verified
Custom order
The communication and response was phenomenal. Customer service at its best. Great quality product at a fantastic price. Just completed my second order which compromised of custom hardware for a pergola project and the turnaround time was exceptional. More than pleased with these professionals. No doubt I'll be dealing with them again. Bob M
Date of experience: July 09, 2024
Verified
A business that cares.
Jake and the rest of the folks at Timberplates went way above and beyond to help me with my project. Could not have asked for better customer service. The custom tension rod they created for me worked perfectly and looked exactly as planned to match the aesthetic of the pergola it was going on.
In the world we live in now where places just want to do the least they can to get money out of your pocket, it was refreshing to work with a place that cared and does good work.
Date of experience: July 02, 2024
Verified
We are in the process of trying to figure out exactly the correct fit for our product that we are ordering through this company and I have just been awesome to work with
We are in the process of trying to figure out what the shape of the product that we are ordering through this company should actually be and they have been awesome to work with
Date of experience: July 01, 2024
Verified
Verified
The plates came out perfectly
The plates came out perfectly. Exactly what I ordered.
Date of experience: June 27, 2024
I found helpful and easy interaction…
I found helpful and easy interaction ordering process was easy.
The products are lightweight and durable.
Date of experience: July 03, 2024
Verified
Great job
Great job! They look fantastic. We haven't installed them in the house yet as the wood is still drying. I would definitely recommend you guys, as they are beautiful and of good quality!
Date of experience: June 17, 2024
Verified
Quality product and customer service
Date of experience: June 17, 2024
Verified
Verified
The parts were exactly what I ordered…
The parts were exactly what I ordered and made to the exact specifications. The heavy plates were well packaged and arrived within a few days after the order was placed.
Date of experience: June 12, 2024
Verified
Great working with them
Great working with them. Have made 3 orders with them and all the plates were perfect to spec. On my last order somehow 2 plates were missing but upon notification they immediately shipped out the replacements and everything arrived in time for install. Great company!
Date of experience: June 11, 2024
Verified
Verified
Excellent product and customer service.
Date of experience: May 30, 2024
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Verified
Great support and quick turnaround!!!
Date of experience: May 15, 2024
Verified
Awesome customer service
Awesome customer service, before and after the purchase.
Date of experience: May 13, 2024
Verified
Great customer service
Great customer service, attentive, attention to detail. I had to be a small order for them but they treated me exceptionally well. Would highly recommend them.
Date of experience: May 09, 2024
Verified
Verified
Great experience
Awesome communication, super fast manufacturing, and excellent finished product. I liked the website for design and to look at before ordering, very helpful. Will definitely recommend to anyone looking for brackets and will use them again for future projects.
Date of experience: May 03, 2024
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