Upinflameslondon Reviews 9

TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

9 reviews

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1-star

Rated 1 out of 5 stars

Upinflames is a scam

I ordered a pair of navy blue joggers and they arrived with holes and tears in them as well as the packaging. I paid £68 for a pair of joggers with holes in them and they aren’t repling to my E-mails and i can’t contact them in any way. It is such a scam do NOT buy from Upinflames.

Date of experience: January 08, 2025

Rated 1 out of 5 stars

Deliveries???

Ordered the puffer jacket on the 29th of november, haven't received any updates or responses about the delivery at all and it's the 26th of December. They do not respond to emails or messages and i'm not sure if my jacket will even arrive. Do not reccomend at all.

Date of experience: December 26, 2024

Rated 1 out of 5 stars

Don't be scammed like I was!

Don't be scammed like I was!
There seem to be 2 "Up in Flames" sites.
Upinflames.store looks like it is fake and will take your cash via PayPal to a personal gmail account in Asia, which presumably is not linked to the real company.
This real one is UpinFlames London only does drops.
Beware!

Date of experience: December 16, 2024

Rated 1 out of 5 stars

Appears to be a scam

Appears to be a scam. They take your money and nothing arrives. Referred to the 'Shop' app which says my coat was delivered 2 hours ago! A totaal lie. Email sent to the email address in the order receipt resulted in a bounce back saying that the email address does not exist.

Date of experience: December 15, 2024

Rated 1 out of 5 stars

Shocking company

Shocking company - my son ordered a pair of joggers on 4th May 2024. Have not received product. Cannot find anyway of chasing product either. DO NOT BUY.

Date of experience: May 04, 2024

Rated 1 out of 5 stars

Long lead times and no customer service updates

Place a pre order with 'up in flames' for some grey joggers on 3rd April. Kept chasing the order and zero response.

The only time I got a response was when an email alert came through to me about yet another clothing drop and pre order!! When I replied saying I haven't received the first order yet their response was
"We stated clearly shipping would take 20-25 working days before you purchased"
Quite abrupt and not very polite!

It's now the 4th May and I place this order 31 days ago and I've still not received the order!!
I would not buy from them again, so be prepared for long delays and no updates!!

Date of experience: April 03, 2024

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