How telecoms should be! We left our old provider because of very poor customer service and Wayv have been brilliant, highly recommended. Thanks to Anna, Tom, Ben and the rest of the team for the fantastic service!
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What a brilliant customer experience! Anna's sales were helpful and non-pushy, and Ben's installation was thoughtful, considerate, patient, and so helpful. They understand our needs as a client and have taken the time to make sure everything is the best it can be. Nothing has been too much trouble and I feel valued as a customer.
From my initial conversation with Anna who was very informative. Everything she promised happened. The Engineers were very efficient, we hardly knew there were in the building, everything went so smoothly. Ben was very patient, giving all staff training on the new system leaving us all feeling confident and happy with the installation.
I couldn't recommend them more highly.
Brilliant service from start to finish. From meeting Anna at first to speaking to Tom, James & Ben on the phone & then Ben & Jez fitting the whole system they was all absolutely amazing & so friendly. Would highly recommend this company to anyone.
Company details
Written by the company
We provide businesses with talk and broadband technology and services, that they can rely on and trust.
Contact info
677 Ecclesall Road, S11 8TF, Sheffield, United Kingdom
- 0114 455 4888
- info@wayvtalk.com
- wayvtalk.com
Verified
Fantastic service
How telecoms should be! We left our old provider because of very poor customer service and Wayv have been brilliant, highly recommended. Thanks to Anna, Tom, Ben and the rest of the team for the fantastic service!
Date of experience: January 08, 2025
Reply from Wayv. Talk and Broadband for Business
Hi Olwynne,
Thank you so much for your review!
We're delighted to hear that you've had a positive experience so far and would recommend us.
If you do recommend us to someone you know who then makes the switch to us, you could benefit from a whole year's service charges free as a thank you.
Please don't hesitate to get in touch if you'd like to find out more :)
All the best,
The Wayv Team
Verified
I feel valued as a customer
What a brilliant customer experience! Anna's sales were helpful and non-pushy, and Ben's installation was thoughtful, considerate, patient, and so helpful. They understand our needs as a client and have taken the time to make sure everything is the best it can be. Nothing has been too much trouble and I feel valued as a customer.
Date of experience: December 19, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Peter,
Thank you for sharing your experience - we're glad the team have made your switch so positive!
If you share your experience and successfully refer another business who then makes the switch, you could be rewarded with a year's service charges paid for by us.
Please don't hesitate to get in touch if you'd like to find out more!
All the best,
The Wayv Team
Verified
Quick and Easy installation.
Quick and Easy installation.
Great service and shown how system works.
Date of experience: December 05, 2024
Reply from Wayv. Talk and Broadband for Business
Thank you for your review - we're delighted to hear that you've had a smooth installation and training!
All the best,
The Wayv Team
Verified
Reply from Wayv. Talk and Broadband for Business
Hi Sarah,
Thank you for your review - we're glad that you are happy with your service from the team so far!
We have a referral scheme and if you successfully recommend another business who make the switch, you could benefit from a year's phone and broadband service free of charge.
Please get in touch if you'd like to take advantage of this offer as a show of our appreciation!
All the best,
The Wayv Team
Verified
Amazing service
From my initial conversation with Anna who was very informative. Everything she promised happened. The Engineers were very efficient, we hardly knew there were in the building, everything went so smoothly. Ben was very patient, giving all staff training on the new system leaving us all feeling confident and happy with the installation.
I couldn't recommend them more highly.
Date of experience: November 27, 2024
Reply from Wayv. Talk and Broadband for Business
Thank you, Lisa, for your wonderful review!
We're pleased that the whole team has provided you with a positive experience, and that you'd recommend us!
If you do decide to refer us successfully to someone who makes the switch, your business could benefit from a year's broadband and phone service on us. Give us a call if you'd like to find out more. :)
All the best,
The Wayv Team
Verified
Staff are so helpful and friendly.
Staff are so helpful and friendly.
Date of experience: November 05, 2024
Reply from Wayv. Talk and Broadband for Business
HI Maria,
Thank you for taking the time to leave us a review - we're glad you've enjoyed your experience with our team!
Best Regards,
The Wayv Team
Verified
Brilliant service from start to finish
Brilliant service from start to finish. From meeting Anna at first to speaking to Tom, James & Ben on the phone & then Ben & Jez fitting the whole system they was all absolutely amazing & so friendly. Would highly recommend this company to anyone.
Date of experience: October 17, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Lindsay,
Thank you for taking the time to leave us a review so soon after your installation.
We're delighted to hear that you've enjoyed your experience with us so far, and hope it continues long into the future!
Best regards,
The Wayv Team
Verified
A breath of fresh air for the Telecoms…
A breath of fresh air for the Telecoms industry. After almost every telecoms call you get is someone supposedly from "BT" talking twaddle, these people are very different! A great experience with all staff I've dealt with, very efficient and knowledgeable. Great price and service levels I've not come across before. Well Done Wayv.
Date of experience: September 19, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Graham,
Thank you for taking the time to leave us a review - we're delighted to hear that you've had a great experience!
If you want to find out more about our referral scheme, please get in touch.
Best Regards,
The Wayv Team
Verified
Wayv are supportive and always keen to help.
Wayv are always very supportive and respond promptly to any queries. Ben Gilliver has especially been very helpful with any changes required to be implemented and he is always happy to help.
Date of experience: September 11, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Lisa,
Thank you for taking the time to share your experience with us - we're pleased that you're happy with the service provided :)
Best Regards,
The Wayv Team
Verified
Ben Gilliver was fantastic and very…
Ben Gilliver was fantastic and very communicative.
Date of experience: September 04, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Emily,
Thank you for taking the time to review your recent experience!
Best Regards,
The Wayv Team
Verified
Great Service
Professional and happy to answer all my questions. Made sure i understood everything before they left, also left me with details of how to contact them with any further questions.
Date of experience: August 30, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Chloe,
Thank you for your review - we're delighted to hear that you were pleased with the service you received :)
Best Regards,
The Wayv Team
Verified
Very helpful
Very helpful, we have mobile sim cards and landlines. Always on the other end of the phone for support and advice. Would highly recommend.
Date of experience: August 23, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Samantha,
Thank you for your review - we're pleased to hear that the support and advice you've received have resulted in a good experience!
If you'd like to find out about our referral scheme, please don't hesitate to get in touch :)
Best Regards,
The Wayv Team
Verified
Wayv are outstanding!
We are a small firm of solicitors and recently switched our telephone system and broadband over to Wayv.
We have been delighted with every aspect from a smooth switch over to excellent customer service, great, easy-to-use product and fast, friendly support at any time. Cannot recommend them highly enough!
Date of experience: August 13, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Melanie,
Thank you for your review - it's great to hear you've had an outstanding experience.
We love to hear from our customers - it means a lot!
If you do happen to refer a friend/connection, you could benefit from paid for Wayv telecoms and broadband services for a whole year - get in touch if you'd like to find out more!
Best regards,
The Wayv Team
Verified
A thoroughly enjoyable experience!
A thoroughly enjoyable experience from the Initial meeting with Anna, to the transition period with Tom and then finally the installation with Ben. Nothing has been too much trouble for the team at Wayv. Very happy customers :)
Date of experience: August 13, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Lauren,
Thank you for taking the time to review your experience - we're delighted to hear that you're very happy!
Thanks for choosing Wayv.
Best regards,
The Wayv Team
Great company and staff
Took me some time to choose a company to install a new system in our offices as i had a bad experience with BT . Wayv have been fantastic from start to finish .They have took over our broadband and phone system .Uninstalled the old equipment seamlessly. The bills have been as described and when ever i call the office they answer strait away .Would strongly recommend
Date of experience: July 24, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Steve,
We're delighted to hear that our service and the transition process has met your expectations.
Did you know that we have a referral scheme?
If you do recommend us and this results in a switch to our service, we will credit your Wayv telecoms and broadband charges for an entire year as a thank you!
To benefit from this scheme, we'll need the new customer to quote your name at the time of sign-up.
Best regards,
The Wayv team
Verified
A 5 star service
Sean was very professional and explained everything clearly. A great service
Date of experience: June 10, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Stella,
Thank you for your great review - we're always pleased to hear from happy customers!
Get in touch if you want to hear about our referral scheme - you could get a year's charges of Wayv telecoms and broadband free.
Best regards,
The Wayv Team
Verified
Great Start
We have just taken delivery of our new phone system installed by the very knowledgeable Sean. The team have been open and honest about the service they provide and so far so good. We look forward to a long and trouble free experience with the company, which is something we did not get from our last provider.
Date of experience: June 05, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Deborah,
Thank you for taking the time to leave us such a wonderful review!
Best regards,
The Wayv Team
Verified
Very happy customer
Sean the engineer was very knowledgeable and clear in his explanation as to how the system worked. It was all set up very quickly and efficiently. Very happy with the new phone system too.
Date of experience: June 03, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Alistair,
Glad to hear that Sean and our overall service during installation have met your expectations.
Thanks for leaving us a review!
Best regards,
The Wayv Team
Verified
Great Switch
Seamless transition from old to new with great communications and support all the way
Date of experience: May 30, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Martin,
Thanks for sharing your experience - glad that you've found the switch seamless!
Best regards,
The Wayv Team
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