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Able Recognition Reviews 50

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TrustScore 4.5 out of 5

4.6

Trophy Shop

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Rated 3 out of 5 stars

Ordering with Jake was very easy and he accommodated our request to hold shipping because of the virtual presentation. Payment was also accomplished easily through the online payment system.

However, the warehouse dropped the ball when it came to holding the item until the date requested. After requesting that the company deal with it because it was their internal error, the warehouse manager still pushed it back to me to call the shipper to stop delivery and make arrangements. It really added an hour to my day that I didn’t have and it still went early anyways.

Rated 5 out of 5 stars

Perfect service as always ! Such a pleasure to partner with a acknowledging person as Greg, he always find a wait to make it happen !

Rated 1 out of 5 stars

The award we ordered came defective. The seller sent us replacement pieces, and they were worse than before.

Company details

  1. #1 of 1 best companies in Trophy Shop
  2. #1 of 2 best companies in Corporate Gift Supplier
  3. #4 of 5 best companies in Promotional Item Store
  4. #1 of 2 best companies in Promotional Products Supplier

About Able Recognition

Written by the company

At AbleRecognition.com, we take pride in being a distinguished purveyor of exquisite Crystal Awards and Glass Awards, each piece crafted to honor and celebrate the pinnacle of success. Our awards are designed to leave a lasting impression, combining timeless beauty with a personal touch that resonates with both the giver and the recipient. Our extensive selection of Promotional Products offers businesses the perfect opportunity to enhance their brand visibility with items that are both practical and stylish. From sleek, office essentials to custom-made keepsakes, our promotional items are chosen to make a lasting statement. Moreover, our Corporate Gifts range from the classic to the contemporary, providing companies with an array of options to show heartfelt appreciation to clients and employees alike. At AbleRecognition.com, we're committed to delivering excellence with every order, ensuring that your gestures of recognition and gratitude are as remarkable as the achievements they celebrate.

35 Years of Exceptional Service

Written by the company

Recognized for Recognizing
Able Recognition is one of the largest employee recognition and branded product providers in North America. We have a very creative, hard working, and productive team who will make difference in your organization. Let us help!
FREE Shipping* on all orders over $250
FREE UPS Ground Service. Can expire or change at anytime. Limited to US & Canadian orders. Shipping offers limited to Contiguous US and Canada (excluding Yukon, Northwest Territories, and Nunavut) shipping addresses to one location. Other exclusions may apply. See site for details.

100% GUARANTEE

+ Lowest Price Promise

We guarantee that the products you received are as advertised and manufactured at the highest quality. If you are not 100% satisfied with your AbleRecognition purchase within 30 days of receipt, we will exchange your item or refund your money. See site for Details.

Contact info

Rated 5 out of 5 stars
Invited

Jake Marcotte

Jake Marcotte, Account Executive, ensured a seamless purchasing experience. Any issues or concerns were promptly addressed and resolved.

Date of experience: December 02, 2024

Rated 3 out of 5 stars
Invited

2 out of 3 ain’t bad!

Ordering with Jake was very easy and he accommodated our request to hold shipping because of the virtual presentation. Payment was also accomplished easily through the online payment system.

However, the warehouse dropped the ball when it came to holding the item until the date requested. After requesting that the company deal with it because it was their internal error, the warehouse manager still pushed it back to me to call the shipper to stop delivery and make arrangements. It really added an hour to my day that I didn’t have and it still went early anyways.

Date of experience: October 29, 2024

Rated 5 out of 5 stars
Invited

Their representative Jake is courteous, and very professional. Excellent in communicating about the process, reminding us about deadlines and keeping us posted on every step of the process.

Their representative Jake is courteous and excellent communicating all the important details related to our order. We had a problem with the quality of the engraving of 2 out of 7 awards. Even though we were less than 2 weeks from the event, they replaced the awards in a timely manner and expedited the shipping so we could received them before the event date. Very professional. We have been working with Able Recognition for almost 4 years now. I truly recommend it.

Date of experience: September 27, 2024

Rated 5 out of 5 stars
Invited

Good Service

Customer service was on point, on time delivery and the
product quality is as shown online.

Date of experience: October 14, 2024

Rated 5 out of 5 stars
Invited

Great Experience!

I always have a great experience with Able Recognition! What I really appreciate is that they have everything on file, so I never have to worry about sending in my logo or artwork again. The turnaround on proofing is excellent—fast and reliable every time. Their professionalism and efficiency are top-notch, which is why I keep coming back to them for all my recognition and award needs. Highly recommend!

Date of experience: October 04, 2024

Rated 5 out of 5 stars
Invited

Professional and great products

I can’t say enough great things about my experience with Able Recognition! From our very first conversation, Aaron and Greg felt like true partners in bringing my ideas to life. They took the time to understand my vision for custom branded products and offered thoughtful suggestions that made all the difference.

When the products arrived, I was genuinely blown away by the quality! Each item was crafted with such care, and it was clear they really take pride in their work. I loved how vibrant and precise the branding turned out—my team couldn’t stop admiring them!

The communication was fantastic throughout the entire process. Aaron and Greg were always available to answer my questions, and I felt supported and informed every step of the way, which made the whole experience enjoyable. They really go above and beyond to make sure you’re happy.

If you’re looking for custom branded products that reflect your brand’s personality, I wholeheartedly recommend Able Recognition. I’m already planning my next order! Thank you, Aaron and Greg, for such an amazing experience!

Date of experience: October 03, 2024

Rated 1 out of 5 stars
Invited

Defective Order

The award we ordered came defective. The seller sent us replacement pieces, and they were worse than before.

Date of experience: September 26, 2024

Able Recognition logo

Reply from Able Recognition

Thank you for your feedback, Ash. We sincerely apologize for the issues with both the original award and the replacement. This is not the quality we strive for, and we understand your frustration.

We have fully refunded your order and are working closely with our production team to address the defects and improve our processes for this piece to ensure this doesn’t happen again.

If you have any further concerns or need additional assistance, please don’t hesitate to reach out. We appreciate your understanding and the opportunity to make things right.

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