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Alm. Brand Forsikring Reviews 16,863

•
TrustScore 3.5 out of 5

3.7

Insurance Agency

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See what reviewers are saying

Rated 5 out of 5 stars

I recently had the pleasure of working with Alm Brand Insurance, and I couldn’t be more satisfied with my experience. From the moment I reached out, their team was incredibly responsive and quickly set up a call to discuss my needs. They offered a variety of discounts and took the time to thoroughly explain all the insurance options for both my car and home.

What stood out to me was their clarity in distinguishing between what’s legally required and what’s recommended, making it easy for me to make informed decisions. The entire process was seamless, and I was able to sign up for my new insurances the same day and receive all the necessary documentation promptly.

Overall, I am very pleased with the initial set-up experience.

Rated 1 out of 5 stars

Website Concerns: The company's website looks outdated and neglected, as if it hasn't been updated in years. This raises concerns about their overall professionalism.

Conclusion: Based on my experience, I would strongly advise others to avoid it. Their lack of transparency, hidden fees, and outdated website suggest a lack of commitment to customer satisfaction.

Never again will I even consider taking any insurance here.

Rated 5 out of 5 stars

I'm very satisfied with the overall service of Alm. Brand. I just had a case, and I got very quick and very satisfactory support.
Also, the original discussion for the offer was professional and helpful.

Rated 5 out of 5 stars

i have been a member since last year. very quick and immediate response against queries and they treat you with responsibility.

Company details

  1. Insurance Agency

About Alm. Brand Forsikring

Written by the company

Hos Alm. Brand kan du få forsikringer, der passer ualmindeligt godt til dig.

Vi ved, at ikke to er ens. Derfor går vi ekstra meget op i at tilbyde den rette rådgivning, så du får den løsning, der passer til dig.

Written by the company

Written by the company

Contact info

Rated 1 out of 5 stars

Website Concerns

Website Concerns: The company's website looks outdated and neglected, as if it hasn't been updated in years. This raises concerns about their overall professionalism.

Conclusion: Based on my experience, I would strongly advise others to avoid it. Their lack of transparency, hidden fees, and outdated website suggest a lack of commitment to customer satisfaction.

Never again will I even consider taking any insurance here.

Date of experience: January 08, 2025

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hello,
Thank you for your review.
I am sorry to hear that you had an unsatisfactory experience with our website.
Our customers mean everything to us, and we strive to provide the best service. Therefore, we will naturally take your feedback forward internally, so we can use it to improve moving forward.

Kind regards,
Steffen / Alm Brand

Rated 5 out of 5 stars
Verified

Excellent Service and Quick Response

I recently had the pleasure of working with Alm Brand Insurance, and I couldn’t be more satisfied with my experience. From the moment I reached out, their team was incredibly responsive and quickly set up a call to discuss my needs. They offered a variety of discounts and took the time to thoroughly explain all the insurance options for both my car and home.

What stood out to me was their clarity in distinguishing between what’s legally required and what’s recommended, making it easy for me to make informed decisions. The entire process was seamless, and I was able to sign up for my new insurances the same day and receive all the necessary documentation promptly.

Overall, I am very pleased with the initial set-up experience.

Date of experience: December 17, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hi
Im so pleased to heare that you have had an great experience with Alm Brand and our colleagues.
We will work very hard to keep that level of service.

I wish you a good day and mery christmas.
Kindly regards
Thomas / Alm Brand

Rated 5 out of 5 stars

Super kunderådgivning

Super kunderådgivning. Thumbs up til Benjamin.

Date of experience: December 16, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hej
Tak for din anmeldelse.
Vi er glade for at høre, at du har haft en god oplevelse med vores medarbejder.
Rigtig god dag.

Venlig hilsen
Thomas / Alm Brand

Rated 5 out of 5 stars
Verified

Quick

Quick, professional

Date of experience: December 13, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hej
Mange tak for din gode anmeldelse.
Den sætter vi pris på.
Vi er glade for, at vi kunne hjælpe dig.
Du ønskes en god dag.

Venlig hilsen,
Thomas / Alm Brand

Rated 1 out of 5 stars

Worst insurance company and customer…

Worst insurance company and customer service ever.

Date of experience: December 04, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hi.
Thank you for your review.

I'm sorry to hear that you've had an unsatisfactory experience with Alm Brand.

Our customers mean everything to us and we strive to provide the best service. Therefore, we naturally take your feedback with us internally, so we can use it to improve in the future.

Regards
Kasper / Alm Brand

Rated 1 out of 5 stars

I had car insurance for 4 years

I had car insurance for 4 years, it is a company that only wants money not in solving insurance problems.

Date of experience: October 29, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hello
Thank you for your review of us here on Trustpilot.

We want to help our customers, us if a damage occurs.
We cover the damages that are covered reported. If they are described in our Terms.

Have a nice day.
Regards.
Rasmus, Alm Brand

Rated 4 out of 5 stars
Verified

God og nem behandlingsforløb

Date of experience: October 25, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hej
Mange tak for din anmeldelse.
Vi er glade for, at du har haft en god oplevelse fra start til slut hos Alm Brand
Du må have en rigtig god dag,

Venlig hilsen
Steffen / Alm Brand

Rated 4 out of 5 stars
Verified

God service

Date of experience: July 05, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hej
Mange tak for din gode anmeldelse.
Den sætter vi pris på.
Vi er glade for at, du har haft en god oplevelse i forbindelse med din sag.
Du ønskes en god dag.

Venlig hilsen,
Morten / Alm Brand

Rated 5 out of 5 stars

Super god service

Super god service

Date of experience: June 19, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hej
Mange tak for din anmeldelse.
Vi er glade for, at du har haft en god oplevelse fra start til slut hos Alm Brand
Du må have en rigtig god dag,
Venlig hilsen
Steffen, Alm Brand

Rated 5 out of 5 stars
Verified

Professional services

Professional services taking the needs of a customer first.

Date of experience: June 10, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hej
Tak for din anmeldelse af os her på Trustpilot.

Det er godt at høre, at du kan lide vores service.

God dag.
Mvh.
Rasmus, Alm Brand

Rated 5 out of 5 stars
Verified

Jeg er så glad for det god service god…

Jeg er så glad for det god service god kontakt Med kundeservice

Date of experience: June 07, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hej
Mange tak for din anmeldelse.
Vi er glade for, at du har haft en god oplevelse fra start til slut hos Alm Brand
Du må have en rigtig god dag,
Venlig hilsen
Steffen, Alm Brand

Rated 5 out of 5 stars

God information

God information

Date of experience: April 03, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hej
Tak for din anmeldelse af os her på Trustpilot.

Det er dejligt at høre, at du fik den hjælp du havde brug for.

God dag.
Mvh.
Rasmus, Alm Brand

Rated 5 out of 5 stars
Verified

Best service

Best service

Date of experience: February 23, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hej Bikash,
Mange tak for din anmeldelse.
Vi er glade for, at du har haft en god oplevelse fra start til slut hos Alm Brand
Du må have en rigtig god dag,
Venlig hilsen
Henriette / Alm Brand

Rated 2 out of 5 stars

Cheap but slow

It can take them more than a month to respond, if they ever do.

Date of experience: February 22, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hello
Thanks for your review.
We apologize that you experienced a long response time.
We always want to provide the best possible service and we value all customer reviews.
We are constantly working to improve our products and service so that we can deliver an even better experience.
Sincerely
Andreas, Alm Brand

Rated 5 out of 5 stars
Verified

Excellent company

Excellent company! I had my bike stolen and they have acted as fast as they could. Amazing service!

Date of experience: February 16, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hello
Thank you very much for your good review.
We appreciate that.
We are glad that you had a good experience in connection with your injury.
I wish you a good day.
Sincerely,
Andreas, Alm Brand

Rated 5 out of 5 stars
Verified

Very good teem

Very good teem, very fast!

Date of experience: February 02, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hej
Thank you for your review.
We are happy to help you.

Rated 5 out of 5 stars
Verified

Hurtig og fair behandling.

Date of experience: January 19, 2024

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hej
Mange tak for din gode anmeldelse.
Den sætter vi pris på.
Vi er glade for, at vi kunne hjælpe dig.
Du ønskes en god dag.
Venlig hilsen,
Steffen, Alm Brand

Rated 5 out of 5 stars
Verified

Alt under renoveringen var bare tip top…

Alt under renoveringen var bare tip top aldrig nogen problemer.

Date of experience: December 22, 2023

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring


Hej
Mange tak for din gode anmeldelse.
Den sætter vi pris på.
Vi er glade for at, du har haft en god oplevelse i forbindelse med din sag.
Du ønskes en god dag.
Venlig hilsen,
Dennis/ Alm Brand

Rated 5 out of 5 stars
Verified

Hi very good thanks

Hi
To who it may concern my insurance company was very good and I would recommend to all.
Best regards
Elias

Date of experience: December 17, 2023

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hello
Thank you very much for your good review.
We appreciate that.
We are glad we could help you.

I wish you a good day.
Sincerely,
Morten / Alm Brand

Rated 1 out of 5 stars

Dette firma er en skurk

Dette firma er en skurk, de bedrager mig og opkræver mig flere gange for det samme, udsteder fakturaer for den solgte bil og tæller sammen de aftalte 230kr om måneden, sender fakturaer for 850 kr om måneden

You wrote what you want to fix, so I can tell you how. I know what corruption is, it's when they do everything that you don't fulfill the conditions. And he paid. So, your application and your payments are all done so that the bi person does not pay the required amount, but necessarily wins the fine. I didn't have time to accept the payment in front of me. Although I asked, you send to the post office only with a fine. You will have to pay later. The app has some outrageous amounts that are scary to pay. So where is the ease of use, I opened the paid application and all for the sake of it. It's been more than a year, and every time I have to pay only fines for non-payment

if you are working on it? Of course, it suits you to take more from people, if you want to say that for a year and a half they couldn't fix anything, you didn't intend to, if that's the case, make a convenient application and understandable payments for the person.

Date of experience: December 10, 2023

Alm. Brand Forsikring logo

Reply from Alm. Brand Forsikring

Hej Artem
Tak for din anmeldelse.
Jeg er ked af at høre, at du har haft en utilfredsstillende oplevelse med Alm Brand.
Vores kunder betyder alt for os, og vi stræber efter at levere den bedste service. Derfor tager vi naturligvis din feedback med videre internt, så vi kan bruge det til at forbedre os fremover.

Hello again.
Thank you for your review of us here on Trustpilot.

I am sorry that you had an unsatisfactory experience with Alm. Fire

I would like to investigate your case, but due to GDPR I cannot do it here.
If you would like a review of your case, please feel free to send me an email with your details at: trustpilot@almbrand.dk

Good day.
Sincerely.
Andreas, Alm Brand

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