Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
I was working with Vicky Vella. Vicky was pleasant to work with. She was extremely attentive, patient and knowledgeable on your products & immediately emailed me with documents & prices. She also ensured that I received information regarding the mode of payment, a quote and receipt in a timely manner. Vicky has a caring approach and she is a true professional. You are lucky to have such a valuable employee. 😊
The experience was Great. Quick response times and clear communication
Great customer service and quick shipping of the product was amazing.
High quality products that our whole community is now embracing. We were very happy with Busch Systems communications, ordering process, delivery, and support.
Busch Systems has been passionately delivering recycling and waste solutions for over 30 years and is the #1 rated brand in the industry according to Trustpilot! With a comprehensive offering of customizable recycling & waste containers, and with the addition of the Waste Diversion Consultation team, Busch Systems is committed to providing solutions designed to meet the comprehensive needs of customers’ collection programs.
81 Rawson Ave, L4N 6E5, Barrie, Canada
The experience was Great. Quick response times and clear communication
Date of experience: November 25, 2024
Reply from Busch Systems
Hi Lynn,
Thank you so much for taking time out of your day to write us a review. We are so glad to hear that you had a great experience with us - we take such great pride in our communication and customer experience.
We look forward to working with you again in the future!
Have a great day,
The Busch Systems Team
Great customer service and quick shipping of the product was amazing.
Date of experience: November 08, 2024
Reply from Busch Systems
Hi Jody,
Thank you so much for leaving us a review. We are glad to hear that you had a great experience working with our team!
We look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
I was working with Vicky Vella. Vicky was pleasant to work with. She was extremely attentive, patient and knowledgeable on your products & immediately emailed me with documents & prices. She also ensured that I received information regarding the mode of payment, a quote and receipt in a timely manner. Vicky has a caring approach and she is a true professional. You are lucky to have such a valuable employee. 😊
Date of experience: October 03, 2024
Reply from Busch Systems
Hi Lori,
Thanks so much for taking time out of your day to leave us a review. We are so happy to hear that you enjoyed your experience working with Vicky (we think she's pretty great too!). We will be sure to pass along your kind words and look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
My rep Michelle Dunn, stayed in contact with me through the whole process. She did a good job. Thanks you
Date of experience: November 08, 2024
Reply from Busch Systems
Hi Laverne,
Thank you so much for taking the time to leave us, and specifically Michelle, a review. We truly appreciate it (and think she is pretty awesome as well!) We will pass along the kind words and look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
Reply from Busch Systems
Hi there,
Thank you so much for taking the time to leave us a review. We are so glad to hear that you were happy with the service we provided, and we look forward to working with you again in the future!
Have a great day,
The Busch Systems Team
High quality products that our whole community is now embracing. We were very happy with Busch Systems communications, ordering process, delivery, and support.
Date of experience: October 25, 2024
Reply from Busch Systems
Hi there,
Thank you so much for taking the time to write us a review. We are so happy to hear that your entire experience with us has been a great one. We love to hear that the community is embracing the new containers as well.
We look forward to working with you again in the future!
Have a great day,
The Busch Systems Team
Customer service was excellent, and fast shipping!
Date of experience: October 01, 2024
Reply from Busch Systems
Hi Rebecca,
Thank you so much for taking the time to write us a review. We are so glad to hear that you had a great experience with our team - we think they are pretty awesome too!
We look forward to working with you in the future.
Have a great day,
The Busch Systems Team
Everything was great! The responses were quick and the whole process was easy to navigate. Any questions I had were answered right away. The delivery was quick as well. Would definitely recommend.
Date of experience: September 17, 2024
Reply from Busch Systems
Hi Abeer,
Thank you for taking the time out of your day to leave us a review! We are so happy to hear that you had a great experience with our staff and the delivery and are so glad that you would recommend us to others.
We look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
Great sales team. Always very responsive and helpful. Items arrived packaged well to prevent damage and on-time.
Date of experience: September 17, 2024
Reply from Busch Systems
Hi David,
Thank you so much for taking the time to leave us a review. We are glad to hear you had such a great experience with our sales staff - we think they are pretty awesome too! Glad to hear your order arrived safely and on time as well.
We look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
Reply from Busch Systems
Hi there!
Thank you so much for taking the time to leave us a review. We are happy to hear that you were satisfied with our service as well as our products!
We look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
Ordering from Busch Systems is very easy, the customer service is exceptional. The items are beautiful and well constructed. I am also thrilled that they contain recycled content.
On another note, the price is fair for the quality of the products.
Date of experience: August 01, 2024
Reply from Busch Systems
Hi Diane,
Thank you so much for taking the time to leave us a review! We are glad to hear that you enjoyed our ordering process and the experience with our customer service. We are also thrilled that you are impressed with our recycled content - we take great pride in our sustainability efforts including recycled content within our containers.
We look forward to working with you in the future.
Have a great day,
The Busch Systems Team
They were great and quality products
Date of experience: July 09, 2024
Reply from Busch Systems
Hi Cameron,
Thank you so much for taking the time to leave us a review. We are glad to hear that you had a great experience with our staff and that you enjoy the quality of our products.
We look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
Busch Systems was recommended by a colleague who put me in touch with a representative. Busch promptly responded and was thoroughly accommodating! The whole process was transparent and enjoyable.
Date of experience: August 01, 2024
Reply from Busch Systems
Hi there,
Thank you for taking the time to leave us a review. It's so nice to hear that you heard about us through a recommendation and that you also had an amazing experience with our team!
We look forward to working with you in the future.
Have a great day,
The Busch Systems Team
Responsive and friendly customer service reps make the procurement process for City of Oakland staff much smoother. Thank you Busch Systems! We love our new containers.
Date of experience: August 01, 2024
Reply from Busch Systems
Hi there,
Thank you so much for taking time out of your day to leave us a review. We are so happy to hear that you enjoyed your experience working with our team and that you enjoy your new containers as well!
We look forward to working with you in the future.
Have a great day,
The Busch Systems Team
Great service and great solutions when it comes to waste management. Last year we purchased the first set of waste watchers, and they worked great for our colleague's cafeteria and then we decided to make them part of our restaurants. They work great to separate all garbage streams.
Date of experience: August 01, 2024
Reply from Busch Systems
Hi Fabian!
Thank you so much for taking the time to leave us a review about your experience with us. We are happy to hear that the Waste Watchers are working for your waste diversion program - they are one of our most popular bins!
We look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
Everything went really smoothly. The person I talked to was super friendly, punctual, and helpful. Shipping was very quick as well. The only thing that went wrong was that they shipped out the order earlier than what I had requested it for. HOWEVER, the people whom I talked to were very up-front about the mistake and were really looking to make it right.
Date of experience: July 03, 2024
Reply from Busch Systems
Hi there!
Thank you for taking the time to leave us a review. We are so happy to hear that you had a great experience during the ordering process and while we are sorry that the shipment arrived earlier than you had requested, we are very glad to hear that you had great customer service while sorting out this issue.
We look forward to working with you again in the future!
Have a great day,
The Busch Systems Team
The delivery personnel was very nice, timely and efficient.
Date of experience: July 01, 2024
Reply from Busch Systems
Hi there,
Thank you for taking the time to leave us a review! We are happy to hear that you enjoyed our customer service and that you received your product in a timely manner.
We look forward to working with you again in the future!
Have a great day,
The Busch Systems Team
Rae-Ann was great at helping me, from my inquiry on the website to purchasing and processing the payment. Really friendly and speedy service. Absolutely would recommend buying direct from Busch.
Date of experience: July 03, 2024
Reply from Busch Systems
Hi Alessia!
Thank you so much for taking the time out of your day to write us a review and for your recommendation. We think Rae-Ann is pretty great too!
We look forward to working with you again soon!
Have a great day,
The Busch Systems Team
The customer service rep was super responsive and patient with my every changing order. The products are top notch and ship quickly.
Date of experience: July 03, 2024
Reply from Busch Systems
Hi Tracy!
Thank you so much for taking the time to leave us a review. We are so glad to hear that you had a great experience working with us and that you are satisfied with our products!
We look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
GreenSpace highly recommends Busch Systems for all waste and recycling receptacles. They offer great service and overall value.
Date of experience: July 02, 2024
Reply from Busch Systems
Hi there,
Thank you so much for taking the time out of your day to leave us a review and for your recommendation of our products. We are so happy to hear that you enjoy working with us and that the products meet your expectations!
We look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
