Visit website

eSpares.co.uk Reviews 400,612

•
TrustScore 4.5 out of 5

4.7

Appliance Parts Supplier

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

I have used e-spares before. This time they weren't the cheapest, but I could feel confident that the parts they provided would fit my appliance and I was able to repair two different functions of my 27 year old dishwasher successfully. The links to "How to" videos for the part you have bought are always helpful, although I had to watch videos before I ordered my parts as I needed to diagnose the problem and assess whether a repair was within my skill set first. The parts came swiftly and safely, which is always important

Rated 5 out of 5 stars

Great service and I would definately recommend.
I ordered the item on a Friday on standard 3-5 day delivery and was amazed when it turned up on the Sunday evening.
Also, I was kept up to date with my order tracking from the beginning.
I have used this company before and was pleased then too.
Unfortunately, I need to return the item, so will see how they are with returns shortly.

Rated 5 out of 5 stars

Correct part supplied by Espares next day, as promised. Video very helpful in fitting new lock to dishwasher door, which is now working perfectly again! We've used Espares several times over years and always had good service.

Rated 5 out of 5 stars

Great service every time I’ve used eSpares. Always prompt service and very impressed with the latest purchase of oven knobs. Weren’t expecting them to arrive until after Christmas due to bank holidays and limited deliveries but they came with 48 hours of ordering. Well impressed and thank you.

Company details

  1. Appliance Parts Supplier
  2. Battery Store
  3. Electronic Spare Parts and Components Store
  4. Kitchen Supply Store

About eSpares.co.uk

Written by the company

eSpares is the UK’s leading retailer of spare parts for home appliances and they’re on a mission. We want to help people who don’t have any repairs experience to save money (and the planet) by fixing their household appliances themselves.

We offer:
  • Over 1 million replacement parts and accessories for appliances
  • An onsite Advice Centre with over 800 step-by-step articles on diagnosing, repairing and maintaining appliances
  • Over 800 how-to video guides on appliance repairs, hosted on their YouTube channel
  • A library of over 11,000 appliance user manuals which can be downloaded from espares.co.uk for free

In short, the eSpares motto is “repair don’t replace”.

eSpares - the online parts store
Visit our Advice Centre Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:

Sustainable Award 2021
Sustainability Award 2021 - Winners

eCommerce Awards 2019
Best Email Marketing Campaign - Finalist

SME UK Enterprise awards
Domestic Parts Supplier of The Year - Winner
Birmingham Chamber of Commerce Awards
Best Customer Service - Finalist

For more information visit the website at www.espares.co.uk

You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.

Written by the company

Written by the company

Contact info

Rated 5 out of 5 stars
Verified

Great service

Placed order Friday PM and expected delivery following Monday. I unexpectedly received order on Saturday afternoon. Many thanks to you and DPD for a great service.
I will not hesitate in ordering again from you.

Date of experience: December 20, 2024

Rated 5 out of 5 stars
Verified

Great service and I would definately…

Great service and I would definately recommend.
I ordered the item on a Friday on standard 3-5 day delivery and was amazed when it turned up on the Sunday evening.
Also, I was kept up to date with my order tracking from the beginning.
I have used this company before and was pleased then too.
Unfortunately, I need to return the item, so will see how they are with returns shortly.

Date of experience: December 20, 2024

Rated 5 out of 5 stars
Verified

Amazing delivery time

Ordered at about 7pm on the Thursday before Christmas and the item arrived next day via DPD express delivery. Excellent service

Date of experience: December 20, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look