GAME - Basildon Reviews

Got a copy of a pre-owned standard version of the game as they didn't have the special edition of it in-stock even though it was in display.

Date of experience: January 02, 2024

There is no process to log a complaint- I went to the Basildon branch & the shop assistant manager jolie sold myself a product which wasn’t as described upon inspection. She offered me a refund which I accepted but it ended up being refunded onto a gift card which I did not request for. She refused to issue me a full refund & refused to allow me to spend the money on the gift card on the day. Overall a very poor service & she was very rude.

Date of experience: August 17, 2023

The fact that I could actually find what I was looking for for once at game. Just recently it's been hard to find exactly what I'm looking for in game but on this occasion I really did find something straight away at Basildon store which was very surprising. This is how all game stores should be.

Date of experience: May 08, 2023

A friendly and polite and knowledgeable person.

Date of experience: December 16, 2023

Friendly, helpful staff. Item I got was in good condition and what I went in for.

Date of experience: November 16, 2023

They're were very helpful with my purchase and they're know they're gaming knowledge

Date of experience: July 30, 2023

The staff member was knowledgeable, polite and very helpful

Date of experience: August 20, 2023

Date of experience: November 10, 2023

The cashiers were very kind and looked like they enjoyed their job

Date of experience: May 29, 2023

Date of experience: September 28, 2023

Date of experience: July 21, 2023

Date of experience: July 08, 2023

The staff was extremely helpful and accommodating.

Date of experience: June 06, 2023