15 total
We visited today and few times before always served with a smile each staff member acted sonprofessional my child was there 2 hours as we have the unlimited pass the staff were so lovely and their customer service was A* in the Broadway bradford game.
Date of experience: April 19, 2024
Staff were more interested in talking amongst themselves than actually helping any of the customers. Waiting around to pay for awhile and then when it came to paying I asked for a bag which was acknowledge with “sure” to then handed my items without a bag . When queried about the bag I got an eye roll and told it’s £2
Date of experience: December 16, 2023
Reply from GAME - Bradford
Hi Darmesh,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Customer Services Advisor
The Bradford Broadway branch needs ventilation an AC it is hot and unhygienic. The staff keep saying the AC is broken but doesn't get fixed. This is a huge turn off especially when one has a health condition and it feels claustrophobic.
It is like a sauna imagine the germs !
Date of experience: May 12, 2023
Reply from GAME - Bradford
Hi There,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
Easy to find what I needed and staff are always happy to help too with any enquiries
Date of experience: March 14, 2024
Staff were excellent and supportive, especially considering it was using Game Arena with a Young Person in Care. Respectful, kind, attentive towards the young person. Great customer service by all staff
Date of experience: August 13, 2023
Good service and and advice on what game I actually need and didn’t try to up sell for the sake of it.
Date of experience: May 13, 2023
Got served fast, didn’t have my rewards card so they found me on the system to make sure I got my points
Date of experience: July 21, 2023
The helpfulness of the people who work in Game in Bradford Broadway is so good .
Date of experience: May 11, 2023
The lady that served me was extremely helpful. I needed some guidance and she explained everything in full for me
Date of experience: July 07, 2023
Great service with friendly staff. Helped me quickly and efficiently.
Date of experience: May 27, 2023
True in value for deadisland 2 was £14 that is poor
Date of experience: August 24, 2023
Reply from GAME - Bradford
Hi Ram,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
James
Customer Services Senior Advisor
Game reordered came in without the hassle. Nice service.
Date of experience: May 12, 2023
Date of experience: November 18, 2023
Date of experience: June 08, 2023
Date of experience: May 28, 2023
