GAME - Falkirk Reviews

7  Average
TrustScore 3 out of 5

3.2

In the Gaming service Provider category

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Location

c/o Sports Direct, Unit 1, Central Retail Park, FK1 1LW Falkirk, GB

Reviews3.2

7 total


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Rated 1 out of 5 stars

Guy who served me was more interested…

Guy who served me was more interested in me joining elite or preordering than taking my preorder deposit off and overcharging me.shame the young lady wasn't working so much more customer orientated

Date of experience: September 19, 2023

Reply from GAME - Falkirk

Hi Mark,


Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 

So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 

Thank you and we look forward to updating your opinion of GAME. 


Kind regards,
James
Customer Services Senior Advisor


Rated 5 out of 5 stars

Service I received on Saturday was…

Service I received on Saturday was brilliant especially as I had a very difficult 3 year old with me. The retail assistant was really knowledgeable and helpful even when I arrived shortly before closing time on a Saturday afternoon. Would recommend and will definitely be back.

Date of experience: July 28, 2023


Rated 5 out of 5 stars

Replacement controller

Had to get a replacement ps5 controller due to stick drift. Had the warranty so very quick and easy. Person at the desk was very pleasant and well mannered

Date of experience: September 05, 2023