Friendly staff
Friendly staff, welcoming and well organised displays.
Date of experience: August 29, 2023
Company activitySee all
Reviews3.7
7 total
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Terrible service
Terrible service, staff were rude and didn't bother telling me about any of the processes of selling my xbox which led to me losing more money. Not helpful at all, definitely wont be coming back without proper compensation for my experience.
Date of experience: June 15, 2023
Reply from GAME - Farnborough
Hi John,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards
Jonathan
Customer Service Advisor
I placed an order for a ps4 pro with…
I placed an order for a ps4 pro with game because it said my local store had one. So I place the order and I've got to wait 4 days before it's shipped to that store! What is the point in telling me my local store has one if you ship to a store from a central location. Absolutely pointless! I want a refund and I will buy from CeX where they offer 24 months warranty and I can collect today from my local store.
Date of experience: May 27, 2023
Reply from GAME - Farnborough
Hi Greg,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards,
Shannon
Customer Services Senior Advisor
Easy to find my product
Easy to find my product. A great deal on items bought together. Fast delivery. Packaged well.
Date of experience: May 28, 2023
Member of staff was very helpfull I…
Member of staff was very helpfull I couldn’t remember the name of the game but staff found it and had one new copy left so good to be able to go in and get games I would rather go in and collect game than pay for delivery but don’t charge a delivery to store charge as that’s annoying please remove that charge
Date of experience: May 24, 2023