GAME - Redditch Reviews

11  •  Great
TrustScore 4 out of 5

4.2

In the Gaming service Provider category

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Location

GAME, Unit 22-24 Evesham Walk, Kingfisher Centre, B97 4EX Redditch, GB

Reviews4.2

11 total


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Rated 2 out of 5 stars

Everything is very expensive

Everything is very expensive. The stores themselves are 30% games and 70% kids toys.

RESPONSE TO GAME: there's no need to submit a ticket. If this wasn't such an automated response you'd see exactly the issue stated and that it isn't a personalised review.

However I will add that the one time I went to purchase a game (f1 2022). We took the game tk the counter to be told its out of stock

Date of experience: September 23, 2023

Reply from GAME - Redditch

Hi David,

Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 

So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 

Thank you and we look forward to updating your opinion of GAME. 


Kind regards,
James
Customer Services Senior Advisor


Rated 5 out of 5 stars

customer service

Good customer service, the assistant helped me to combine our reward accounts up as couldn't do it online when I bought the elite account.
When buying our joy con's she showed us all the choice they had so my son could choose.

Date of experience: June 30, 2023


Rated 3 out of 5 stars

My husband and I went in to look for…

My husband and I went in to look for presents for our son who is turning 5 we was very excited but the man behind the counter was moody and not helpful you need happier staff

Date of experience: June 24, 2023

Reply from GAME - Redditch

Hi Natasha,


Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 


So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 


Thank you and we look forward to updating your opinion of GAME.

Kind Regards,

Shannon 
Customer Services Senior Advisor