Going to miss the store in Redhill 馃槶
Date of experience: March 15, 2024
Company activitySee all
Reviews3.7
10 total
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Abysmal customer service
Abysmal customer service, the guy who served me didn鈥檛 seem to care and the staff next to him was chatting to a customer, I had to wait 1 minute in an empty store before I was called over, I find this extremely rude and not professional. This was at the Redhill store.
Date of experience: February 02, 2024
Reply from GAME - Redhill
Hi Joe,聽
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.聽
聽
So we can look into this further could you please send us a ticket at聽Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new]聽and reference
'Trust Pilot Review'.聽
聽
Thank you and we look forward to updating your opinion of GAME.聽
Kind regards,聽
Em
Customer Services Senior Advisor聽
Buyers BEWARE
Ordered items to be delivered to local store on Monday charged 拢4.99 1/2 days delivery now Friday no email to say when they might be delivered unable to contact anyone went to store unable to refund or cancel. Online the same now have to wait for them to be delivered to store and returned to their offices for refund buyers beware disgusting service. Refund at last minus 拢4.99 their delivery to store charge which was delivered to late to give. BUYERS BEWARE
Date of experience: December 01, 2023
Reply from GAME - Redhill
Hi Wendy,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.聽
So we can look into this further could you please send us a ticket at聽Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new]聽and reference
'Trust Pilot Review'.聽
Thank you and we look forward to updating your opinion of GAME.
Kind Regards
Customer Services
I been shopping with game for years鈥�/h2>
I been shopping with game for years since I was a teenager and they had a different name. Excellent service and full range if games and toys that are all cool. I'm also really happy that I managed to get my limited edition game too
Date of experience: June 16, 2023
Friendly and helpful staff
Friendly and helpful staff, especially Sam Hyden. I only buy games from Game.
Date of experience: February 02, 2024
Redhill - Excellent staff
The staff in the Redhill branch were great. Really helpful and chatty and helped me decide on the best purchase for me.
Date of experience: August 08, 2023
The staff are always friendly and have鈥�/h2>
The staff are always friendly and have the time to explain things
Date of experience: August 19, 2023
Great staffing
Date of experience: August 25, 2023