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I turned to Irwin Mitchell to help support me through my complex AFCS (Armed Forces Compensation Scheme). Having experienced Vets UK before and how they work.
I chose to have legal support through this claim. Christie Fitzgerald has been great in communication and dealing with myself and my case thus far but we are only half way through to date and that has been 2 years. I highly value the work that Christie and her colleagues have done to date and highly recommend their services.
Emma created what is known as a very complicated world of legal jargon into an easy to understand process on what was going on, without being condescending. Emma and her team including the independent experts treated me with a high level of respect and compassion in a case that was extremely sensitive to me. I felt at every part of my journey they had my back.
I had my whole world torn apart but Emma and her team have helped me and my family start to rebuild it. I will always be grateful to Emma.
KR
Tony
Maxine Beckett (Support and Rehab Coordinator) is the best service I've had from IM. She has been brilliant in every single way....from listening to me rant to responding to emails sent at night and providing links to articles that might answer my questions. If you have to use IM for any reason (and I hope that you don't as that means something gone's pear shaped!) then ask for Maxine's help. You won't regret it!
Kirsty and her team helped me through a difficult time for almost 2 years! couldn't of done any more to help when dealing woth difficult opposition. Very fast responses and always thinking about the right things to do. Will always be thankful
Irwin Mitchell is unlike any other law firm. Nationally acclaimed, with a strong international capability, we offer a broad range of legal services to national and international organisations and institutions, small and medium-sized businesses and private individuals. We make a donation to charity for every review we receive. Our chosen charity is Macmillan.
Written by the company
United Kingdom
I have had excellent advice from the start of my claim and Ms Dawson who was assigned to my claim has been excellent throughout. I have been given regular updates on the claim and it has been settled to my satisfaction.
Date of experience: January 03, 2025
Reply from Irwin Mitchell
Good Evening Duncan,
Thank you for taking the time to leave your review.
I am delighted to hear about the 5* service you received from Irwin Mitchell, especially from Rebecca.
We strive to provide the Expert Hand and Human Touch experience so it is fantastic to know that Rebecca kept you updated throughout the claim.
I will certainly pass on your kind comments to Rebecca who I am sure will be happy to read your review.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
I turned to Irwin Mitchell to help support me through my complex AFCS (Armed Forces Compensation Scheme). Having experienced Vets UK before and how they work.
I chose to have legal support through this claim. Christie Fitzgerald has been great in communication and dealing with myself and my case thus far but we are only half way through to date and that has been 2 years. I highly value the work that Christie and her colleagues have done to date and highly recommend their services.
Date of experience: January 03, 2025
Reply from Irwin Mitchell
Good Evening Damon,
Thank you for taking the time to leave your review. I am pleased to hear you received excellent service from Irwin Mitchell.
We strive to provide the Expert Hand and Human Touch experience so it is fantastic to know that Christie is keeping you updated and that you recommend her service.
I will certainly pass on your kind comments to Christie who I am sure will be pleased to read your review.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
Emma created what is known as a very complicated world of legal jargon into an easy to understand process on what was going on, without being condescending. Emma and her team including the independent experts treated me with a high level of respect and compassion in a case that was extremely sensitive to me. I felt at every part of my journey they had my back.
I had my whole world torn apart but Emma and her team have helped me and my family start to rebuild it. I will always be grateful to Emma.
KR
Tony
Date of experience: January 02, 2025
Reply from Irwin Mitchell
Good Evening Tony,
Thank you for taking the time to leave your review.
At Irwin Mitchell we aim to provide the expert hand with a human touch experience so I am pleased to hear that Emma and her team were compassionate, respectful and communicated with you throughout your case.
I will pass on your review to Emma who will be delighted to read your kind comments.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
Lauren Broad
Client Experience Expert
This Company was excellent as it immediately stopped our son's Care Home from closing after only three months' notice for no specific reason. Our Solicitor Kathryn Gooding sent the organisation Sanctuary Care a judicial review, which forced them to go about this legally, and employing a Surveying and a Consultation organisation. This gave all the residents longer time to find suitable accommodation. Kathryn went above and beyond her duty, and offered us tremendous support. She was the only source of comfort to us throughout this appalling nightmare, and always made herself available to talk with us, right till 20th December 2024. A wonderful young Lady.
Date of experience: March 20, 2024
Reply from Irwin Mitchell
Good Evening Nadia,
Thank you for taking the time to leave your review.
Ai Irwin Mitchell we aim to exceed our clients expectations to provide the best possible service so it is great to know that Kathryn was supportive and communicated with you throughout your son's case.
I will pass on your review to Kathryn who will be delighted to read your kind comments.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
Lauren Broad
Client Experience Expert
Kady Howe was really patient with me and helped my case a lot and I really appreciate the time she waited for me as I was busy doing other things. She was helpful over the phone and explained things clearly, therefore i wouldn’t have been able to do this without her.
Date of experience: December 20, 2024
Reply from Irwin Mitchell
Good Evening Rico,
Thank you for taking the time to leave your review. I am pleased to hear you received excellent service from Irwin Mitchell.
We strive to provide the Expert Hand and Human Touch experience so it is fantastic to know that Kady was patient and helped you to achieve a successful outcome.
I will certainly pass on your kind comments to Kady who I am sure will be pleased to read your review.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
Maxine Beckett (Support and Rehab Coordinator) is the best service I've had from IM. She has been brilliant in every single way....from listening to me rant to responding to emails sent at night and providing links to articles that might answer my questions. If you have to use IM for any reason (and I hope that you don't as that means something gone's pear shaped!) then ask for Maxine's help. You won't regret it!
Date of experience: January 02, 2025
Reply from Irwin Mitchell
Good Evening,
Thank you for taking the time to leave your review.
I am delighted to hear about the 5* service you received from Lindsay and Maxine.
We aim to go above and beyond for each of our clients so its great to know that Lindsay and Maxine were helpful during this difficult time.
I will certainly pass on your kind comments to Lindsay and Maxine who I am sure will be thrilled to read your review.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
Kirsty and her team helped me through a difficult time for almost 2 years! couldn't of done any more to help when dealing woth difficult opposition. Very fast responses and always thinking about the right things to do. Will always be thankful
Date of experience: December 16, 2024
Reply from Irwin Mitchell
Good Morning William,
Thank you for taking the time to leave your review. I am pleased to hear you received excellent service from Irwin Mitchell.
We strive to provide the Expert Hand and Human Touch experience so it is fantastic to know that Kirsty helped you to achieve a successful outcome.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
Fabulous service received from Faisal Ali. Professional, clear, courteous and amiable. The service I have received has been outstanding, keeping me up to date with my case, reassurance and advice whenever required and I would highly recommend their services
Date of experience: January 01, 2025
Reply from Irwin Mitchell
Good Morning Tiffany,
Thank you for taking the time to leave your review.
I am delighted to hear about the 5* service you received from Irwin Mitchell, especially from Faisal.
We strive to provide the Expert Hand and Human Touch experience so it is fantastic to know that Faisal was professional and courteous, and kept you updated throughout the claim.
I will certainly pass on your kind comments to Faisal who I am sure will be happy to read your review.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
When I raised concerns about my husbands care , Irwin Mitchell was recommended by several friends and colleagues.
It was at this point I was introduced to Emma Rush. She listened to my concerns and offered to investigate my claims. Over the past 2 years she has continued to support us in our quest for justice. Throughout this time she has kept us up to date with developments and explained the process clearly. She is always available to answer questions by email and phone and has visited us at home on numerous occasions. Many issues have arisen and she has offered her expert opinion on issues but has always allowed my husband to have the final decision. We have felt informed and in control through the whole process. Emma has been a huge support during a very difficult time and the icing on the cake is the positive outcome of all her hard work and commitment. I can not recommend Emma Rushall enough to anyone who is unfortunate to find themselves in a similar situation to us
Date of experience: January 01, 2025
Reply from Irwin Mitchell
Good afternoon, Janine
Thank you for taking the time to leave a review.
It is amazing to learn that Emma Rush was introduced to you and your husband, she listened to your concerns and offered to investigate your claim. Over the past to 2 years she continued to support you both in your quest for justice. She kept you update throughout the process of your claim and she was a huge support during a very difficult time. The icing on the cake is the positive outcome of all her hard work and commitment.
I will cascade your kind words to Emma Rush who will be really touched with your feedback and especially that you would recommend her services to others.
Thank you for placing your trust in Irwin Mitchell and please don’t hesitate to contact us in the future if you require further assistance.
Kind Regards
Claire
Client Experience Expert
IRWIN MITCHELL HANDLED OUR ASBESTOS CLAIM VERY PROFESSIONALLY AND SENSITIVELY.
NICOLA HANDLEY OF IRWIN MITCHELL LEEDS WAS BRILLIANT AND IS A CREDIT TO HERSELF AND THE COMPANY. THE FAMILY WERE HIGHLY SATISFIED WITH THE OUTCOME OF OUR CASE.
Date of experience: December 20, 2024
Reply from Irwin Mitchell
Good afternoon, Andy
Thank you for taking the time to leave a review.
The thought of dealing with an asbestos claim must have been quite daunting but we handled your claim very professionally and sensitively. Nicola Handley was brilliant and is a credit to Irwin Mitchell and she was able to achieve highly satisfied outcome of your claim.
I will cascade your kind words to Nicola who will be really touched with your feedback.
Thank you for placing your trust in Irwin Mitchell and please don’t hesitate to contact us in the future if you require further assistance.
Kind Regards
Claire
Client Experience Expert
My solicitor was absolutely amazing, she was very helpful, I got the end result that was for the best outcomes and given the most compassion.
I could not fault Irwin Mitchell at all.
It was the hardest time of my life but Irwin Mitchell made it so much easier for me.
Date of experience: December 31, 2024
Reply from Irwin Mitchell
Good afternoon,
Thank you for taking the time to leave your excellent 5-star review.
I am very pleased to learn that your found us very helpful, supportive and compassionate throughout your case.
I will pass on your review to the team who I am sure will be delighted to read your comments.
Thank you for placing your trust in Irwin Mitchell and allowing us to work alongside you. Please don’t hesitate to contact us should you require further assistance in the future.
Kind regards
James Matthews
Client Experience Assistant
I could not recommend Lewis, Danielle, Carol and the team enough. They offered assurance and support at every turn during my case, always providing updates and thorough breakdown at each stage of my case and were always happy to answer any questions at any stage. I always felt we were in safe hands with the whole team throughout which was highly reassuring during a very stressful time for my family. Lewis is an absolute asset to the IM team due to the level of support and knowledge that he offers you. I would highly recommend the team for anyone seeking legal support
Date of experience: October 23, 2024
Reply from Irwin Mitchell
Good afternoon,
Thank you for taking the time to leave your excellent 5-star review.
I am very pleased to learn that your found us very helpful and supportive during your case things. I am also pleased to learn that you found us easy to talk to and we kept you informed of the progress along the way.
I will pass on your review to the team who I am sure will be delighted to read your comments.
Thank you for placing your trust in Irwin Mitchell and allowing us to work alongside you. Please don’t hesitate to contact us should you require further assistance in the future.
Kind regards
James Matthews
Client Experience Assistant
"Very helpful. Everything explained in English, not solicitors speak. Quick to answer any questions. Easy to reach and talk too. I was kept unto date, and informed as things developed. Very easy to work with."
Date of experience: December 25, 2024
Reply from Irwin Mitchell
Good afternoon Mick,
Thank you for taking the time to leave your review.
I am very pleased to learn that your found us very helpful and explained things clearly for you. I am also pleased to learn that you found us easy to talk to and we kept you informed of the progress along the way.
I will pass on your review to your case handler who I am sure will be delighted to read your comments.
Thank you for placing your trust in Irwin Mitchell and allowing us to work alongside you. Please don’t hesitate to contact us should you require further assistance in the future. Kind regards Shelley Stocks Client Experience Assistant
The service we have received has been excellent from the beginning, and shines like a beacon compared to my experience with other solicitors."
Date of experience: December 29, 2024
Reply from Irwin Mitchell
Good Evening Mike,
Thank you for taking the time to leave your review. I am pleased to hear you received excellent service from Irwin Mitchell.
We strive to provide the Expert Hand and Human Touch experience so it is fantastic to know that Victoria was excellent, and helped you to achieve a successful outcome.
I will certainly pass on your kind comments to Victoria who I am sure will be pleased to read your review.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
Charlotte Osborne was brilliant support when purchasing a property
Date of experience: January 01, 2024
Reply from Irwin Mitchell
Good Evening Jade,
Thank you for taking the time to leave your review. I am pleased to hear you received excellent service from Irwin Mitchell.
We strive to provide the Expert Hand and Human Touch experience so it is fantastic to know that Charlotte helped you to achieve a successful outcome.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
We had the good fortune of being assigned with Emma Guy to help us with our Mesothelioma case,
she was so understanding kind & helpful nothing was ever too much trouble for her,
she came to visit us initially and we warmed to her straight away she has always been an absolute pleasure to deal with
So a great big thank you to Irwin Mitchell & especially for all the amazing hard work we received from Emma Guy
Date of experience: December 29, 2024
Reply from Irwin Mitchell
Good Evening Janet,
Thank you for taking the time to leave your review.
I am delighted to hear about the 5* service you received from Emma.
We aim to go above and beyond for each of our clients so its great to know that Emma was kind and helpful during this difficult time.
I will certainly pass on your kind comments to Emma who I am sure will be thrilled to read your review.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
Positive experience thus far. Regular communication. Holly has been particularly sensitive yet professional in all of her correspondence.
Date of experience: December 28, 2024
Reply from Irwin Mitchell
Good Evening Hannah,
Thank you for taking the time to leave your review.
I am delighted to hear about the 5* service you received from Holly.
We aim to go above and beyond for each of our clients so its great to know that Holly was sensitive and professional during this difficult time.
I will certainly pass on your kind comments to Holly who I am sure will be thrilled to read your review.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
Irwin Mitchell successfully represented our family on behalf of our late father who died from mesothelioma. We chose them because they had successfully represented our father's colleague who also died from mesothelioma, both exposed to asbestos while working at the airport.
During the nearly two years they worked on our case, they were always extremely sensitive to the loss of our father. They were professional, personable, attentive to detail and kept us fully informed on the progress of our case.
I could not fault them in any way and entirely recommended them should you be in the unfortunate position to need them in similar circumstances to ours.
Date of experience: December 28, 2024
Reply from Irwin Mitchell
Good Evening Catherine,
Thank you for taking the time to leave your review. I am pleased to hear you received excellent service from Irwin Mitchell.
We strive to provide the Expert Hand and Human Touch experience so it is fantastic to know that your case handler was professional, attentive and kept you up to date throughout the case.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
I have been always used this law firm to dispute traffic accidents and I have won those cases without fail. By now we have built very strong relationships for legal disputes as I trust their expertise and experience, they made my life much easier.
Date of experience: October 30, 2024
Reply from Irwin Mitchell
Good Evening Erchuan,
Thank you for taking the time to leave your review. I am pleased to hear you received excellent service from Irwin Mitchell.
We strive to provide the Expert Hand and Human Touch experience so it is fantastic to know that we have helped you to achieve successful outcomes in your cases.
Thank you for choosing Irwin Mitchell and please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
Reply from Irwin Mitchell
Good Evening Matthew,
Thank you for taking the time to leave your review and thank you for choosing Irwin Mitchell.
Please do not hesitate to contact us if there is anything we can assist you with further.
Kind Regards
James Searle
Client Experience Expert
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