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Installed product as enclosed instructions stated, however when it csme time to wire to the turn signals as instructed this p er cess was for a Tundra with a bulb turn signal. I own a 2024 1794 edition Tundra, this trim level has led sequential turn signals. No option to wire as instructions state. So basically I bought another DRL.
Shipping a little slow, we will see how the lights work and how long they last. Not having fender lights for Wrangler Sport S is kinda a bummer!
Communications was actually very good, e-mails were timely
Ordered 12/16/2024 with an estimated arrival around Christmas. We are now in a new year and no updates.
I did receive the item in a timely fashion although I wished it was from USA and not from China.
High quality LED products for Jeep, Harley, Tacoma, 4Runner and more. Including Headlights, Fog Lights, Taillights, Turn Signals, Brake Lights, Passing Lights, and more..
1477 E Cedar, Unit E, 91761, Ontario, United States
Ordered 12/16/2024 with an estimated arrival around Christmas. We are now in a new year and no updates.
Date of experience: December 16, 2024
I did receive the item in a timely fashion although I wished it was from USA and not from China.
Date of experience: December 02, 2024
Shipping a little slow, we will see how the lights work and how long they last. Not having fender lights for Wrangler Sport S is kinda a bummer!
Communications was actually very good, e-mails were timely
Date of experience: December 02, 2024
Reply from LED Factory Mart
Dear George,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service and it is always great to hear when we succeed in making our customers happy.
Your feedback is incredibly valuable to us and we appreciate your support. We hope to continue exceeding your expectations and providing you with the excellent service you deserve. If there is anything else we can do for you, please do not hesitate to reach out.
Thank you again for your review and for choosing us. We look forward to serving you again in the future!
5 stars 🌟 costumer service really great experience �
Date of experience: December 01, 2024
Reply from LED Factory Mart
Dear Victor,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
Installed product as enclosed instructions stated, however when it csme time to wire to the turn signals as instructed this p er cess was for a Tundra with a bulb turn signal. I own a 2024 1794 edition Tundra, this trim level has led sequential turn signals. No option to wire as instructions state. So basically I bought another DRL.
Date of experience: December 28, 2024
Have not received my orders ether of my orders ( 2) And cannot find an ETA. on them. Was left empty handed . Christmas eve. Both were presents . That I couldn't give . So Thanks for that
Date of experience: December 26, 2024
Easy to install a clipped right in the fuse can be a Bit difficult I put it in fuse 10 inj The location is different per model of 4Runner that fuse ensures they run with your running lights or your headlights.
Date of experience: December 20, 2024
Reply from LED Factory Mart
Dear Ryan,
Thank you for your detailed review! We're thrilled to hear that you found the installation process of the add-a-fuse kit easy and straightforward. It's great that you were able to successfully clip it right into the fuse box, even though locating the correct fuse can sometimes be a bit challenging, especially since it varies by model.
For future reference, the INJ fuse is indeed a common choice for connecting accessories like running lights or headlights. As you mentioned, the specific location of this fuse can differ across various 4Runner models, so it's always a good idea to consult your vehicle's manual or a reliable diagram for guidance.
If you encounter any difficulties or have further questions about the installation, feel free to reach out. We’re here to help ensure that your experience remains positive and that you can enjoy your enhancements without any hassle. Thank you once again for sharing your experience, and happy driving!
Reply from LED Factory Mart
Dear Willis,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
I just ordered two hours ago. The process was easy. I’m hopeful that the LED hood protector will be great. 🤞
Date of experience: December 20, 2024
Reply from LED Factory Mart
Dear Gregory,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service and it is always great to hear when we succeed in making our customers happy.
Your feedback is incredibly valuable to us and we appreciate your support. We hope to continue exceeding your expectations and providing you with the excellent service you deserve. If there is anything else we can do for you, please do not hesitate to reach out.
Thank you again for your review and for choosing us. We look forward to serving you again in the future!
Date of experience: December 20, 2024
Reply from LED Factory Mart
Dear Raney,
Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you had a positive experience with us and that our service met your expectations. We pride ourselves on providing top-notch customer service and quality products, so it's always rewarding to hear when our efforts are appreciated.
Your feedback is incredibly valuable to us and we are grateful for your support. It's customers like you that keep us motivated to continue delivering exceptional service and products. We are committed to ensuring that every experience with us is a positive one, and we are delighted to hear that we have met that goal with you.
If there is anything else we can do to further enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. We are always looking for ways to better serve our customers and your input is greatly appreciated.
Thank you again for your kind words and for choosing us. We look forward to serving you again in the future!
Five Star Company, No hassle with warranty replacement. Highly recommend.
Date of experience: November 11, 2024
Reply from LED Factory Mart
Dear customer,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
There were no instructions in box for installation. The YouTube video did not match the product. They took weeks to answer email. They do everything they can to not take returns.
Date of experience: November 30, 2024
Reply from LED Factory Mart
Dear Kim,
Thank you for sharing your feedback. We sincerely apologize for the challenges you faced with your product installation and the delay in our email response. We understand how important clear instructions are, and we regret that the materials provided did not meet your expectations.
We have sent you the correct installation instructions via email and appreciate your patience as we worked to resolve this matter. Your experience is crucial to us, and we are committed to ensuring that our customers have all the information they need for a smooth installation process.
Regarding your return, we want to assure you that we are here to support you. We value your satisfaction and are happy to process your return as agreed. If you have any further questions or need assistance, please do not hesitate to reach out directly at support@ledfactorymart.
Thank you for bringing these issues to our attention. Your feedback helps us improve our products and services, and we are dedicated to providing a better experience in the future.
Im not interested in playing silly puzzles, I am interested in finding out the status of my recent order.
Date of experience: December 06, 2024
Reply from LED Factory Mart
Dear Mark,
Thank you for your feedback. We sincerely apologize for any frustration you've experienced regarding the status of your recent order. We understand that timely updates are crucial, and we appreciate your patience as we work to improve our communication.
We want to assure you that your order is important to us, and we are here to provide you with the information you need. To check the status of your order, please reach out to our customer service team at support@ledfactorymart.com, and they will be happy to assist you promptly.
We also appreciate your input regarding our puzzle feature. We strive to create an engaging experience for all our customers, but we recognize that not everyone may find this feature relevant. Your feedback is invaluable in helping us enhance our services and focus on what matters most to our customers.
Thank you for bringing this to our attention. We are committed to resolving your concerns and ensuring a positive experience moving forward.
Light failed and no response from company warranty Dept
Date of experience: November 02, 2024
Reply from LED Factory Mart
Dear Carl,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with your light and for the delay in our response from the warranty department. Your satisfaction is our top priority, and we understand how frustrating it can be when a product does not meet expectations.
We want to assure you that we have responded to your email and are committed to resolving this issue as quickly as possible. Our customer service team is dedicated to assisting you with your warranty claim and ensuring that you receive the support you need.
We appreciate your patience during this process and value your feedback, as it helps us improve our services. If you have any further questions or need immediate assistance, please do not hesitate to reach out directly at support@ledfactorymart.com
Thank you for giving us the opportunity to make things right. We look forward to resolving your issue and restoring your confidence in our products.
Super easy to order. excited to get my new lights
Date of experience: December 03, 2024
Reply from LED Factory Mart
Dear Tim,
Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you had a positive experience with us and that our service met your expectations. We pride ourselves on providing top-notch customer service and quality products, so it's always rewarding to hear when our efforts are appreciated.
Your feedback is incredibly valuable to us and we are grateful for your support. It's customers like you that keep us motivated to continue delivering exceptional service and products. We are committed to ensuring that every experience with us is a positive one, and we are delighted to hear that we have met that goal with you.
If there is anything else we can do to further enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. We are always looking for ways to better serve our customers and your input is greatly appreciated.
Thank you again for your kind words and for choosing us. We look forward to serving you again in the future!
Easy ordering
Can’t wait for products to come in
Date of experience: December 02, 2024
Reply from LED Factory Mart
Dear James,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service and it is always great to hear when we succeed in making our customers happy.
Your feedback is incredibly valuable to us and we appreciate your support. We hope to continue exceeding your expectations and providing you with the excellent service you deserve. If there is anything else we can do for you, please do not hesitate to reach out.
Thank you again for your review and for choosing us. We look forward to serving you again in the future!
I had bought from LED Factory Mart before, always it's been an excelent service, good prices discounts, delivery on time and easy to do my purchases... Thank very much!!!
Date of experience: December 02, 2024
Reply from LED Factory Mart
Dear Luis,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
Reply from LED Factory Mart
Dear Marcus,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
Can't get email answers in a timely manner. Can't get anyone to answer the phone. Business must be great!
Date of experience: November 29, 2024
Reply from LED Factory Mart
Dear Lucky Mosley,
We apologize for any inconvenience you may have experienced in trying to reach us. Our priority is always to provide timely and efficient customer service, and we regret that we fell short of your expectations in this instance.
We understand the frustration of not receiving timely email responses or being able to reach us by phone, and we are actively working to improve our response times and communication methods. In some cases, time zone differences may have contributed to delays in our availability, and we apologize for any inconvenience this may have caused.
Please know that your feedback is important to us, and we are committed to addressing any concerns you may have. We value your business and hope that you will give us another chance to provide the level of service you deserve. Thank you for bringing this to our attention, and please do not hesitate to reach out to us directly if there is anything else we can do to assist you.
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