Newby House Interiors Reviews 590

Process and delivery was 5 star. We had ordered 6 dining chairs on a previous occasion and were extremely happy with them. At a later date we decided to order another pair, to make a coordinated set. Special attention to the serial numbers, company and matching upholstery to obtain the same product.
Ahh? We did not check the dimensions. Which were now substantially smaller. Yea, you could say our mistake?Yes. Check your dimensions if reordering at a later date.

Date of experience: November 26, 2024

This is what online shopping should be like! Having ordered goods from one company who promised a five day turnaround which took six months and another company who took my money then said they’d gone out of business, my faith in online shopping was severely dented. This company has restored that faith. The goods I ordered were cheaper than all opposition, I received instant email confirmation of the order and the goods turned up two days later, well before the advertised delivery date. I’d definitely use them again. Excellent service, thank you very much.

Date of experience: October 11, 2024

I was very pleased with the fire I ordered . It was very well packaged . The delivery time was very accurate.
The fire looks amazing . Richard was very professional with my ordering and any question I had to ask . I could not ask any more from the order I made .
Highly recommend Newbury interiors

Date of experience: September 24, 2024

Ordered chair which was delivered in good time and well packed. Richard was excellent throughout the ordering, friendly, keeping in touch and very professional. Will not hesitate to use agian in the future. Had a previous chair of the same make but in leather. This one was fabric and not "cold" to sit on. The chair is extremely comfortable and not wearing at all

Date of experience: September 24, 2024

Product was described as advertised, great customer service and delivered as promised.

Date of experience: February 24, 2024

Excellent experience from ordering to delivery very happy thankyou

Date of experience: September 19, 2024

I ordered a small sideboard which came exactly as described and was delivered promptly and professionally. It was very reasonably priced and I have been thrilled with it. I wouldn't hesitate to use this Company again.

Date of experience: November 17, 2023

We are very pleased with the quality of the Jack oak & metal wine/drinks cabinet. The cabinet is a statement piece of furniture and we are very glad we purchased.

Customer Service from Richard and his team was polite, friendly and professional and felt like personal customer service rather than dealing with a call centre.

We paid for the White Glove Service and pleased we did as the cabinet was extremely heavy and even the delivery men struggled with the weight. They brought it in, unpacked it (took packaging away), fitted the legs and interior lights and positioned it. There was an issue with a short in the interior lights but this was quickly rectified with a new set of lights send to us.

I would highly recommend Newby House Interiors and the service provided by Richard and his team. We would not hesitate to purchase from them again.

Date of experience: November 23, 2023

Great experience with ordering hall cabinet from this company. Order was delivered carefully when expected and there was no damage. Unit is lovely quality and exactly what I wanted. I’ve had it over 6 months now and still looks as good as when delivered. I recommend this company and would have no hesitation in using again.

Date of experience: December 01, 2023

I already had some Bradley furniture but wanted to add to it. Newby House Interiors had an excellent choice. It arrived quickly and was wrapped appropriately to avoid damage. From start to finish the experience with this company was excellent

Date of experience: November 13, 2023

The service and competitive price was excellent, Delivery was a day earlier than expected and was delivered by Mark who was very friendly and helpful.
The packaging that the 2 lamp tables came in was excellent well boxed and protected.
We would definitely use this company again and highly recommend. Very pleased.
Thank you Richard and team well done guys.

Date of experience: July 26, 2024

Ordered a bookcase and despite some delays totally outside their control, it arrived today and I'm absolutely delighted with it.
Richard kept me updated on the delays and expected delivery every step of the way - CS like this sadly seems to be the exception rather than the rule these days.
Would thoroughly recommend Newby House and hope to use them again in the future.

Date of experience: July 05, 2024

I purchased a fire from this company. The service was great. I would have no hesitation to use this company again.

Date of experience: October 01, 2023

Bought a mirror from this store in august last year and it’s still amazing. I pre ordered it, they kept in contact with me regarding changes to shipment dates etc and fully kept me in the loop. When it was back in stock it said I should get it delivered in around a week - it came sooner which is fab! Again, lots of communication regarding delivery time slots

Date of experience: September 08, 2023

Ordered a garden sofa from this company price was very competitive and the actual sofa quality was far better than we expected at this price.

When it arrived we had a small issue with one of the plastic legs which Richard Lloyd sorted out immediately would highly recommend this company

Date of experience: October 04, 2023

I ordered a fire for a media wall I was getting built. The fire was a great price, the delivery was quick and efficient. I would definitely recommend this company.

Date of experience: September 12, 2023

Excellent service from start to finish. From initial enquiry to sending me a sample to delivery. Very slight issue with a small item which was dealt with quickly and efficiently. I dealt with Richard and he was very professional and responded quickly to any queries. Would def recommend and would def use again 😊

Date of experience: April 19, 2024

Great delivery , advice and customer service. Superb chairs but one broke. Newby Interiors sorted it quickly and efficiently by sending us a new wooden base and legs quickly and efficiently.
Will use them again

Date of experience: March 15, 2024

Very helpful when ordering, coffee table and four side tables all arrived before estimated delivery dates and kept will informed throughout. Very good quality and value for money and exactly as expected. Definitely very well packed!! I clearly missed a trick in not asking the delivery men to unpack them but it was all fine once I’d got them out. Would definitely recommend in every way.

Date of experience: August 01, 2023

Really pleased with Newby House Interiors for great customer service and wonderful pieces of high quality furniture.
I would have no hesitation using this on line company again and I definitely recommend.

Date of experience: February 10, 2024