Verified
I cannot write a review at this time as…
I cannot write a review at this time as my chair has not yet been delivered!
Date of experience: December 03, 2024
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Company details
Written by the company
Osaki Canada, a top distributor of electric massage chairs in Canada, offers high-quality products at prices below national retail rates. We import and distribute directly to consumers, ensuring superior customer service in sales and maintenance. Our priority is your relaxation and satisfaction, helping you enjoy a more active lifestyle. Partnering with the world's leading manufacturers, we deliver exceptional health and cost-effective massage and relaxation products.
Contact info
7895 Tranmere Dr, L5S 1V9, Mississauga, Canada
- +14377818391
- sales@osaki.ca
- www.osaki.ca
Verified
Verified
I am incredibly satisfied with massage chair. Love it
I've waited years to buy a massage chair and this one is spectacular! There are so many features, different types of massages, different levels of intensity and strength. Best purchase.
Date of experience: November 26, 2024
Verified
Good product
Date of experience: November 15, 2024
Verified
Garantie to delivery
I don’t receive yet but, I’m happy to have this with your serve!
Date of experience: November 26, 2024
Verified
giving good idea and the best choice
giving good idea and the best choice, kind and patient.
Also, good quality and performance.
easy installation.
Date of experience: November 26, 2024
Verified
Very pleased with your staff shipped…
Very pleased with your staff shipped product in good time product arrived in good condition
Date of experience: October 31, 2024
Outstanding Chair and Professional Service
Outstanding Chair – Osaki OS-Pro 4D DuoMax:
Due to chronic lower back pain, I decided to buy a massage chair. After extensive research, I selected the Osaki OS-Pro DuoMax massage chair. I can confidently say, it was the best decision to fix my back and improve my muscle movements. This chair has amazing features and helps my get back to my passion of playing golf and tennis. It has been a lifestyle changing experience. I would strongly recommend this massage chair.
Excellent Sales Experience:
The sales staff, particularly Daraius Variava, Sales and Service Manager, was extremely help in selecting the appropriate model of chair for my purpose. He patiently explained feature of various model and made my try them before selecting. No sales pressure, just a professional approach to satisfy my requirements. Thanks, Daraius.
Delivery & Setup
The delivery team also was excellent to carefully bring the heavy chair up the curved staircase. Lovpreet explained all the features again and made sure I was fully satisfied with the chair. The look away all packaging and left room in perfect condition. Very friendly and helpful staff.
Overall, it has been a great experience selecting, buying and regularly using the chair and observing positive results.
Date of experience: October 16, 2024
Verified
Verified
Chair is great except.
Chair is great, For someone who wants a massage chair but does not have the room this is it. It can replace a normal tv chair. Only one problem. the remote control. It is cheap plastic with no reference to the buttons. you have to turn on a light to use it. I can see it breaking. Why is it not wireless or a phone app. Too simple.
Date of experience: October 01, 2024
Verified
I ordered this chair in Aug 23
I ordered this chair in Aug 23, I’d live to review it but I still haven’t received it. I feel like the shipping is taking a bit too long in this day and age?!
Date of experience: September 28, 2024
Verified
Amazing service and installation
Amazing service and installation - love the chair!
Date of experience: September 20, 2024
Verified
Customer service good slow shipping
Customer service was very good shipping is really slow. Been waiting for over 2 weeks to ship 2 provinces over.
Date of experience: September 09, 2024
Verified
Perfect service
Date of experience: August 21, 2024
Bought the OS-3D Premier
Bought the OS-3D Premier, it helped my mom and wife relief their chronic back pain, worth every dollar. Was especially impressed with Mona, she arranged everything and made the purchase an awesome experience.
Date of experience: June 07, 2024
Amazing Massage Chair
I purchased a massage chair recently and am thoroughly impressed with both the product and the customer service. The chair itself is outstanding—its range of settings and the quality of the massage make it a true standout. The build is solid, and the comfort is unparalleled, providing a truly relaxing experience.
Equally impressive was the customer service. The team was incredibly helpful, responsive, and attentive throughout the entire process. They ensured that all my questions were answered and provided seamless support from purchase to delivery.
Overall, the combination of a superior product and excellent customer service makes this purchase a top-notch experience. Highly recommended!
Date of experience: August 29, 2024
Verified
Easy chair
When we purchased this unit it takes way to long to deliver. We still have not received it yet.
Date of experience: August 12, 2024
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