Shire Leasing Reviews 349

I have never experienced such disrespect in my life as I did today with Shire Leasing. Kenya is the rudest and most aggressive person I have ever dealt with. She threatened to cancel my service immediately and charge me for five years if I didn't sign a direct debit mandate right away. This is the kind of customer service you have nightmares about. I recommend avoiding this company at all costs.

Date of experience: March 05, 2025

Shire Leasing
Once again we would like to thank Amy jones in how she as look after us from start to finish reference in getting my daughter Claudia finance on her first Beauty Laser machine for her new adventure thank you Amy from all of us

Date of experience: March 04, 2025

We've dealt with Shire for many years, and always received very good, straightforward service from them. Our usual contacts are Lauren and Charlie, they are always helpful, polite and prompt.
Highly recommended.

Date of experience: February 14, 2025

Be Aware….Avoid…..Borderline scam company….I’ve had to start process of suing this company for harassment and I urge everyone to do the same…
An amount was agreed for finance, month to month payments going as normal, all of a sudden an insurance premium got added that I never signed for nor agreed to.
The direct debit increased by 25% without my knowledge. The direct debit got stopped (from their side) as we queried it. Two months payment missed, which I said I would pay along with restarting the direct debit as long as the insurance premium was deleted as my own insurance covers the equipment. They refused this and now taking me to court for £348 arrears, return of the equipment AND the remaining £3700 owed. If any sheriff/judge accepts this into
their court never mind grant the order then i would be shocked. The equipment is integrated into the building work so would mean tearing down four interior rooms.
The customer service alone is red flags and i seriously wish I done my research into this company.
I never write reviews when I get bad service but this has got to be told.
This is a warning to anyone planning on using this company. I’ve been to hell and not yet back with it all. I’m not putting a review up because they annoyed me or just to give them a bad name. I’m putting a review up to warn anyone. Trust me. Avoid….Avoid….Avoid….

Date of experience: February 12, 2025

This company provides finance for Frozen Brothers Ltd. Whether the supplied goods are working or not they take no responsibility for providing a working product. The supplier is notoriously corrupt and does not provide the services required.
Currently going to court because shire want payment for goods that are in possession of the supplier. Furthermore have set up the contract in the incorrect name.

Date of experience: February 01, 2025

Be very careful with this company. £11,000 for a £4000 van. Do one, pirates

Date of experience: January 29, 2025

We have used Shire on multiple occasions and will continue to do so.
Great service, quick honest and reliable financing, particularly from Luke Nicholls.

Date of experience: December 12, 2024

Whenever we need a loan or car shire are there for us

Date of experience: July 19, 2024

great customer service , easy from start to finish, have used for many years, first port of call

Date of experience: December 11, 2024

I have been dealing with Shire Leasing for the last 6 months they were professional and efficient during the set up of our systems. We have had no issues since but I have every confidence they would do everything they could to resolve a problem if anything arises.

Date of experience: December 10, 2024

We have been using Shire leasing for many years. They are proactive and attentive and have a good selection of products. Easy to deal with and a prompt service.

Date of experience: August 01, 2024

I get great service and experience from James he’s the man done the quick and easy way finish my project thank you

Date of experience: December 09, 2024

Shire Leasing have managed our financing for new equipment for a number of years now. They're helpful and super communicative as regards financing options, agreements and timelines. Recommended :)

Date of experience: November 25, 2024

Efficient service and helped me secure an excellent deal with deferred payments to help support my business at a crucial time in expansion.
Thanks to Frederica for providing such wonderful support.

Date of experience: December 06, 2024

Avoid this company at all costs.

There are hidden costs everywhere in the contract I had for mobile phones through ICE Comms, so check the small print very carefully

They charged me over £60 per month insurance which was not mentioned when I signed my contract !!
As well as additional payments at the end if you want to actually keep your phone.

Do Not Trust This Company !!

Date of experience: November 28, 2023

This company is a bully, and keeps harassing you it has very bad practices. It is not willing to listen to anything you have to say, it is not a responsible leader if any social clubs would like to know more get in touch I have reached out to all my social media colleagues to get them to inform all of there local social club to stay well clear of the bully. you should stay well clear of this outfit as of yesterday date I have managed to reached out to 217 other social clubs informing them about this irresponsible leader, I raised my concerns and issuesed formal complaint. I have also informed the ICO about misuse of my personal data.
It gain my personal information without knowledge and used them very unprofessional.
Stay well clear

Date of experience: November 14, 2024

A direct debit was missed 3 working days ago. Shire Leasing tracked down my daughter through social media (who has no connection to the business), found out her work mobile and left a message saying that she needed to get her mother to call them. Harassment and completely unacceptable.

Date of experience: November 06, 2024

Date of experience: October 29, 2024

Excellent Service & a quick decision. As a business we have used Shire Leasing for several years for our Commercial Finance for equipment, vans and expansion. They have always provided a great service, respond quickly, and have funds available when they say they will be. We now only call Shire when we need finance. We would thoroughly recommend.

Date of experience: October 24, 2024

It's now the second time we have leased a car via Shire Leasing. Scott Callow and his team were professional and efficient, keeping us up-to-date with the progress of the order. As we needed a replacement car quickly, Scott was able to source a car in no time.

Date of experience: September 24, 2024