Soft Serve Parts Reviews 1,520

TrustScore 4.5 out of 5

4.7

Restaurant Supply Store


Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

An excellent supplier of auto parts. Everything was on a professional level. The part numbers were completely consistent.

Rated 5 out of 5 stars

Have purchased parts multiple times from Soft Serve Parts.Com. They have never failed to have the parts and ship promptly with a simple package tracking system. They are my go to supplier. Highly recommend.

Rated 5 out of 5 stars

Love Soft Serve Parts! Great service and support when I have a question. Great prices and fast shipping. Keep up the good work guy's!

Rated 5 out of 5 stars

The staff is very helpful when we have any issues with our machines.
They always make themselves available for us to answer any questions we may have


Company details

  1. Restaurant Supply Store
  2. Business to Business Service
  3. Distribution Service
  4. Ice Cream Equipment Supplier
  5. Kitchen Supply Store

Information provided by various external sources

Soft Serve Parts has been manufacturing quality replacement Taylor soft serve parts and supplying ice cream machines for over 29 years. Shop our selection here!

Reconditioned Taylor Machines

Written by the company

Half the cost of new with warranties
The most important decision you will make when purchasing used soft serve equipment is who you purchase from. Nobody does Taylor ice cream machines like Soft Serve Parts.

Contact info


Rated 5 out of 5 stars
Verified

Love Soft Serve Parts!

Love Soft Serve Parts! Great service and support when I have a question. Great prices and fast shipping. Keep up the good work guy's!

Date of experience: November 22, 2024

Rated 5 out of 5 stars
Verified

Have purchased parts multiple times…

Have purchased parts multiple times from Soft Serve Parts.Com. They have never failed to have the parts and ship promptly with a simple package tracking system. They are my go to supplier. Highly recommend.

Date of experience: November 22, 2024

Rated 5 out of 5 stars
Verified

Frequent Customer / Great Service

I frequently order from Partex/SoftServeParts.com and they always take great care of me! We've had a few issues with USPS delivery and Tex is always on it! Responds immediately and always is able to remedy the situation. They also have the best pricing for Taylor parts.

Date of experience: October 31, 2024

Rated 2 out of 5 stars
Verified

Compressor ordered 11/15/24 and…

Compressor ordered 11/15/24 and tracking shows it is still at the facility in Vegas. I call and spoke to the shipping Mgt. on 11/21/24 and he said that I needed to wait a week that his tracking showed the same thing. (stuck in Vegas) I have a customer down with one side of their unit and this is not acceptable. I would have liked to have been offered another compressor to have been shipped. I have ordered another compressor from another vendor

Date of experience: October 18, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look