The Mobile Store Reviews 6,272

•
TrustScore 4 out of 5

4.0

Cell Phone Accessory Store


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Rated 5 out of 5 stars

I'm very happy with the service and the products. Delivery is fast, usually in a letter format straight to the mailbox. Have bought phone covers (the good ones from Spigen), screen protectors and an iPad cover and everything was really good.

Rated 5 out of 5 stars

The product was exactly same as advertised. Received it in 4 working days, the payment process was seemless. I have recommended this website to my friends for there any mobile related shopping needs.

Rated 5 out of 5 stars

Bought a Iphone phone cover from caseology, smooth and very well packed free delivery to mailbox, it took a week to deliver.

Order number - 786612669


Company details

  1. Cell Phone Accessory Store
  2. Cell Phone Store

Information provided by various external sources

Sveriges ledande butik för mobiltillbehör & mobilskal online. 365 dagar öppet köp, oslagbart billiga priser samt snabb & kostnadsfri frakt!

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Rated 1 out of 5 stars

Not up to date with stock and cancelled…

Not up to date with stock and cancelled the orders after 2-3 days and asking to order something else 😀

Date of experience: July 31, 2024

The Mobile Store logo

Reply from The Mobile Store

Hi, we are truly sorry that we didn't have updated stock information, which led to your order being canceled after a few days. This is not the experience we want to provide our customers, and we understand how frustrating it must be to have to order something else instead. We're working to ensure this doesn't happen again. Thank you for taking the time to give us your feedback!

Rated 1 out of 5 stars
Verified

Myggmedels Armband

I ordered Myggmedels Armband. When I received it I wasn't sure it can be activated. I called to the shop and described them the issue. They confirmed that it look strange and promised to call ne back. But I haven't received any call back since then. And when I called them, they didn't pick up. I guess I just lost my money. And I will never order from this shop again.

Date of experience: February 09, 2024

The Mobile Store logo

Reply from The Mobile Store

Hello,

We apologize for the inconvenience you experienced with our Myggmedels Armband. We want to clarify that the bracelet emits a sound that repels mosquitoes and other insects. It's possible that the activation process may be confusing for some customers, and we apologize if you didn't feel adequately guided.

Regarding the issue with our customer service, we deeply regret any miscommunication or lack of response. It is not our intention to leave our customers unanswered or without assistance. We strive to provide the best possible service to our customers.

We value your feedback, and we would like to assist you in resolving the issue with the bracelet or offer you a refund if it is not working as expected. Please contact us directly so that we can address this and make it right for you.

We hope you will give us the opportunity to regain your trust, and we sincerely apologize for any inconvenience caused. Thank you for your understanding.

Sincerly,
Nikki at TheMobileStore.

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