I started with one Micrloxx mat to see it it cut down on dust and small rocks getting into our house. I’m happy to write that I was very satisfied and ordered two more for entry ways. The rug is thin enough to fit under almost all of our doors. I would highly recommend this product.
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Excellent products, excellent service, lightning fast shipping, very friendly and helpful folks there! They are all about helping the customer at Ultimate Mats, so buy here with confidence!
My husband did not like the carpet I ordered at all. He said it was ugly. However, it was what I wanted to make sure it didn't move when walked upon. It is in my entry way. The sizing wasn't what I thought I was getting either. It was not quite wide or long enough to cover the entire floor. So, I called the owner and explained the situation. He wanted us to be happy with our purchase and told me that the only carpet that could be cut to exact measurements needed was the Berber. He offered to send me samples, which he did. He gave me multiple options to replace or return the one I bought. I received the samples via Fed Ex within a few days. Upon receipt of the samples, it was clear to me that it did not have the "absolute no slip no matter what you do" backing which is the reason I chose the carpet I did. I decided to keep the one purchased as it was all that it was described to be. Once down and we had time to get used to it, even my husband was good with it. Many thanks to Ultimate Mats for thinking about me, the customer first.
Great customer service, follow up, and Diane was great.
Company details
Information provided by various external sources
Ultimate Mats is a company that is just that: a proud company that carries only the ultimate matting options for any facility, business, or application. We take great pride in our outstanding collection of anti-fatigue mats, entry mats, and logo mats. A very common mistake when it comes to mats is the misuse of a mat for the area it is being used for. For this reason, Ultimate Mats enjoys having the opportunity to educate and guide you while you make your selection for your specific needs and desires for your business. Usually, the premium brands and quality comes with a hefty price, which is where Ultimate Mats stands out from the rest; we have the lowest prices for the best mats around! Our representatives are available and eager to assist you in making the right selection for you and your business.
Contact info
1311 Monticello Drive, 75078, Prosper
- 1-866-374-3756
- diane@ultimatemats.com
- www.ultimatemats.com
Great customer service
Great customer service, follow up, and Diane was great.
Date of experience: December 30, 2024
I started with one Micrloxx mat to see…
I started with one Micrloxx mat to see it it cut down on dust and small rocks getting into our house. I’m happy to write that I was very satisfied and ordered two more for entry ways. The rug is thin enough to fit under almost all of our doors. I would highly recommend this product.
Date of experience: December 02, 2024
Beautiful office mat…
Easy and quick response from manufacturer. Rug looks great!
Date of experience: December 16, 2024
Customer Service is Outstanding
My husband did not like the carpet I ordered at all. He said it was ugly. However, it was what I wanted to make sure it didn't move when walked upon. It is in my entry way. The sizing wasn't what I thought I was getting either. It was not quite wide or long enough to cover the entire floor. So, I called the owner and explained the situation. He wanted us to be happy with our purchase and told me that the only carpet that could be cut to exact measurements needed was the Berber. He offered to send me samples, which he did. He gave me multiple options to replace or return the one I bought. I received the samples via Fed Ex within a few days. Upon receipt of the samples, it was clear to me that it did not have the "absolute no slip no matter what you do" backing which is the reason I chose the carpet I did. I decided to keep the one purchased as it was all that it was described to be. Once down and we had time to get used to it, even my husband was good with it. Many thanks to Ultimate Mats for thinking about me, the customer first.
Date of experience: December 16, 2024
Everything was great
Everything was great. Nice to phone in and someone anwer right away. Diane is very pleasant to speak with and order was placed and rec’d quickly
Date of experience: December 12, 2024
The price is reasonable
The price is reasonable, shipping was done in a timely fashion and I got the product I ordered. Will shop with them again
Date of experience: December 18, 2024
Excellent products and service
Excellent products, excellent service, lightning fast shipping, very friendly and helpful folks there! They are all about helping the customer at Ultimate Mats, so buy here with confidence!
Date of experience: December 19, 2024
second time buying
second time buying, wonderful people to work with
Date of experience: December 16, 2024
Perfect!
Clear website, terrific product options, easy ordering and quick delivery. Perfect!
Date of experience: December 09, 2024
Reply from Ultimate Mats
If you are in the market for a…
If you are in the market for a customized area rug, you have come to the right place. Ultimate Mats did an impeccable job customizing the mat/rug we had made for the fraternity. Further, whenever I had a question or request, I received personalized attention and support. The quality of the mat/rug is exactly what you would wish for and the colors are perfect! I will definitely order from Ultimate Mat again!! The chapter is so proud of the mat/rug displayed in the foyer of the fraternity! And a huge THANK YOU to David for all of his time and effort!!!
Date of experience: December 06, 2024
Reply from Ultimate Mats
Exactly what I ordered
Exactly what I ordered. They look great.
Date of experience: December 06, 2024
Reply from Ultimate Mats
Great Experience
The mats are great quality and arrived in a timely manner. We are very happy with our order and will definitely order from here again!
Date of experience: December 02, 2024
Reply from Ultimate Mats
Great service and quick processing and…
Great service and quick processing and delivery. Thank you.
Date of experience: December 02, 2024
Reply from Ultimate Mats
Great Mat & Terrific Service!
I recently received my new floor mat, and it is beautiful!! It is used on a hardwood floor entering the front of my house. The color Khaki works well with my hardwood floor entrance. The product and service that I received is 5 stars!!! I highly recommend it!!!
Date of experience: December 02, 2024
Reply from Ultimate Mats
Great experience
Great experience. We found exactly what we needed for our retail store and received the items ordered within a week or two.
Date of experience: November 22, 2024
Reply from Ultimate Mats
I am so happy with my new mats
I am so happy with my new mats! I ordered one for my front entry and right away on ordered on for the back entry. High quality and easy vacuum to keep clean. Looks great too. I use in high traffic area for my pups and no more dirty floors.
Will be telling everyone about this awesome find!
Date of experience: November 12, 2024
Reply from Ultimate Mats
Excellent product and customer service
Excellent product and customer service! The floor mat is just what we were missing in our office, high quality and durable. A special shoutout to David for his outstanding assistance—he went above and beyond to ensure my experience was smooth. Highly recommend!
Date of experience: November 21, 2024
Reply from Ultimate Mats
I was kept in the loop throughout the…
I was kept in the loop throughout the quick delivery. The mat is excellent quality and exactly what I wanted.
Date of experience: November 18, 2024
Reply from Ultimate Mats
Helpful website
Helpful website, quick shipping, great product.
Date of experience: November 13, 2024
Reply from Ultimate Mats
Very easy communication and fast…
Very easy communication and fast process!
Date of experience: November 12, 2024
Reply from Ultimate Mats
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