I started with one Micrloxx mat to see it it cut down on dust and small rocks getting into our house. I’m happy to write that I was very satisfied and ordered two more for entry ways. The rug is thin enough to fit under almost all of our doors. I would highly recommend this product.
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Excellent products, excellent service, lightning fast shipping, very friendly and helpful folks there! They are all about helping the customer at Ultimate Mats, so buy here with confidence!
My husband did not like the carpet I ordered at all. He said it was ugly. However, it was what I wanted to make sure it didn't move when walked upon. It is in my entry way. The sizing wasn't what I thought I was getting either. It was not quite wide or long enough to cover the entire floor. So, I called the owner and explained the situation. He wanted us to be happy with our purchase and told me that the only carpet that could be cut to exact measurements needed was the Berber. He offered to send me samples, which he did. He gave me multiple options to replace or return the one I bought. I received the samples via Fed Ex within a few days. Upon receipt of the samples, it was clear to me that it did not have the "absolute no slip no matter what you do" backing which is the reason I chose the carpet I did. I decided to keep the one purchased as it was all that it was described to be. Once down and we had time to get used to it, even my husband was good with it. Many thanks to Ultimate Mats for thinking about me, the customer first.
Great customer service, follow up, and Diane was great.
Company details
Information provided by various external sources
Ultimate Mats is a company that is just that: a proud company that carries only the ultimate matting options for any facility, business, or application. We take great pride in our outstanding collection of anti-fatigue mats, entry mats, and logo mats. A very common mistake when it comes to mats is the misuse of a mat for the area it is being used for. For this reason, Ultimate Mats enjoys having the opportunity to educate and guide you while you make your selection for your specific needs and desires for your business. Usually, the premium brands and quality comes with a hefty price, which is where Ultimate Mats stands out from the rest; we have the lowest prices for the best mats around! Our representatives are available and eager to assist you in making the right selection for you and your business.
Contact info
1311 Monticello Drive, 75078, Prosper
- 1-866-374-3756
- diane@ultimatemats.com
- www.ultimatemats.com
Everything about this company is Great!!!
Very helpful. Shipped on time.
Date of experience: May 10, 2014
Absolutely phenomenal!
Love, love, love these mats! When you're on your feet 12 plus hours a day on tile and concrete, your feet can sure feel it. These mats take the pressure off your feet, hips and back! You couldn't pay me to give them up. Easy to clean, durable and extremely light weight as well. I highly recommend them to anyone working in a kitchen for any amount of time. Great size option that fit odd places/dimensions and quick shipping turn around. I have them in both of my stores. Love them!
Date of experience: May 06, 2014
Very nice product, but very lengthy delivery time
The mat I received exceeded my expectations. The quality was exceptional. The only reason I didn't give 5 stars is because it took almost 3 weeks before the mat arrived. I would buy again, as long as I took into consideration how much lead time it would take for me to order it before I received the mat.
Date of experience: May 06, 2014
Great customer service
Ultimate Mats is quick, reliable and has great customer service! As a returning customer, we would strongly recommend their products to anyone!
Date of experience: May 06, 2014
Great Mats & Even BETTER Customer Service
Ultimate Mats did a great job on our logo mats! Diane was very easy to work with and I will definitely be a repeat customer!
Date of experience: May 06, 2014
Outstanding Customer Service!
All of our questions were answered. Samples of Rug swatches and color combos were sent to us in a timely fashion. The ordering process was easy and the price very competitive. We could not have asked for a better experience and it is our first time ordering logo mats. Tremendous Job!!
Date of experience: May 06, 2014
Very good product for price...and quick delivery!
I was very happy with the door mats I purchased for my real estate open houses. The price was fair and the delivery very fast. The sales lady, Diane, I worked with was very nice and accomodating to me.
Date of experience: May 06, 2014
Great service and quality product!
We ordered a logo mat for our business to use in our office and at business expos. We were very happy with the mat that we received. Our logo looked perfect, and the colors were great. The service was also fantastic! Our sales representative stayed in constant contact and made sure we received our mat on time and that we were pleased with our item. Great experience!
Date of experience: May 06, 2014
Great work!
We love our welcome mat that we ordered for Ultimate Mats. The artwork and colors turned out great and Diane was great to work with!
Date of experience: May 06, 2014
Helpfull and knowledgable
when ordering my mat for my new laundromat , i needed a special ordered size, going back and forth with them several times, but they were very helpful and knowledgeable.
thanks again for your time and effort.
Date of experience: May 06, 2014
Very good service
I have always worked with Diane Noles, and she is always more than helpful in getting our orders placed and filled in a speedy fashion.
Date of experience: May 06, 2014
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