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I started with one Micrloxx mat to see it it cut down on dust and small rocks getting into our house. I’m happy to write that I was very satisfied and ordered two more for entry ways. The rug is thin enough to fit under almost all of our doors. I would highly recommend this product.
Excellent products, excellent service, lightning fast shipping, very friendly and helpful folks there! They are all about helping the customer at Ultimate Mats, so buy here with confidence!
My husband did not like the carpet I ordered at all. He said it was ugly. However, it was what I wanted to make sure it didn't move when walked upon. It is in my entry way. The sizing wasn't what I thought I was getting either. It was not quite wide or long enough to cover the entire floor. So, I called the owner and explained the situation. He wanted us to be happy with our purchase and told me that the only carpet that could be cut to exact measurements needed was the Berber. He offered to send me samples, which he did. He gave me multiple options to replace or return the one I bought. I received the samples via Fed Ex within a few days. Upon receipt of the samples, it was clear to me that it did not have the "absolute no slip no matter what you do" backing which is the reason I chose the carpet I did. I decided to keep the one purchased as it was all that it was described to be. Once down and we had time to get used to it, even my husband was good with it. Many thanks to Ultimate Mats for thinking about me, the customer first.
Great customer service, follow up, and Diane was great.
Ultimate Mats is a company that is just that: a proud company that carries only the ultimate matting options for any facility, business, or application. We take great pride in our outstanding collection of anti-fatigue mats, entry mats, and logo mats. A very common mistake when it comes to mats is the misuse of a mat for the area it is being used for. For this reason, Ultimate Mats enjoys having the opportunity to educate and guide you while you make your selection for your specific needs and desires for your business. Usually, the premium brands and quality comes with a hefty price, which is where Ultimate Mats stands out from the rest; we have the lowest prices for the best mats around! Our representatives are available and eager to assist you in making the right selection for you and your business.
1311 Monticello Drive, 75078, Prosper
Nice color and texture. Looks great. Would purchase again.
Date of experience: September 09, 2024
Reply from Ultimate Mats
Thanks for the great review. I am happy you are pleased with the color and texture of the mat, and I look forward to serving you in the future.
The may came quickly and was just what I wanted for my soace.
Date of experience: September 04, 2024
Reply from Ultimate Mats
Thanks for the great review. Glad the WaterHog Fashion Diamond got there quickly and fit the space.
The Sales Manager was very helpful when the online ordering process failed. The order arrived quickly and the quality of the rugs is excellent.
Date of experience: August 16, 2024
Reply from Ultimate Mats
Thanks for the great review. Glad we were able to help.
Great experience and fast service, I couldn't ask for anything more!
Date of experience: September 09, 2024
Reply from Ultimate Mats
Thanks for the great review. Glad we were able to get the WaterHog Eco Premier Fashion mats to you as Quickly as possible.
Mats are exactly as advertised and are of excellent quality. Short delivery time.
Date of experience: September 06, 2024
Reply from Ultimate Mats
Thanks for the great review. The WaterHog Classic ship directly from the Factory so your ensured they are exactly as advertised.
These matts are good quality and look great. We placed them under "airport-style" bench seating in our front and rear lobbies of our local government office building for patrons to have a place to sit.
Date of experience: September 05, 2024
Reply from Ultimate Mats
Thanks for the great review. Glad we were able to help you with the finishing touch to your great looking lobby.
Looks so good...nobody wants to walk on it!
Date of experience: September 05, 2024
Reply from Ultimate Mats
Thanks for the great review. Please let the students and faculty know the Super Berber logo mats are not only great looking but are built to take the heavy foot traffic.
Date of experience: September 04, 2024
Reply from Ultimate Mats
Thanks for the great review. Glad you are pleased with the quality of the WaterHog Classic Entrance Mats.
Reply from Ultimate Mats
Thanks for great review.
Excellent Customer Service & Great Products
From the moment I ordered from this company, they immediately emailed me and thanked me for my order. They confirmed receipt of my order and reassured me I would receive further confirmation when my products shipped and if I had any questions or concerns, I could simply reply to the email. It was a REAL PERSON emailing me which is something you NEVER see anymore. I couldn't believe it but was so delighted to receive such personal service. The mats arrived in perfect condition and were just what we needed. Thank you so much Ultimate Mats!
Date of experience: September 04, 2024
Reply from Ultimate Mats
Thank you so much for the great review. Ordering anything online can be scary, so we try to make sure our customers know we are real people and we appreciate you ordering from Ultimate Mats.
Date of experience: August 19, 2024
Reply from Ultimate Mats
Thanks for the great review. Good to hear it was easy to order. We do our best to have most mats ship in 3 to 5 business days.
The mats were precisely what we needed, and the quality is excellent!
Date of experience: August 26, 2024
Reply from Ultimate Mats
Thanks for the great review. Glad we had the perfect mat for you.
Reply from Ultimate Mats
Thanks for the great review. Glad we were able to replica all the details in your design on the Colorstar Immersions Mats.
Reply from Ultimate Mats
Thanks for the great review. We do our best to get orders out as quickly as possible.
David was so helpful, pleasant ant patient. Could not have asked for a better exchange for a custom mat. So glad I found Ultimate Mays on line. I absolutely recommend them!
Date of experience: August 20, 2024
Reply from Ultimate Mats
Thanks for the great review. Hope the grand opening of the Spa went well!
I appreciate the customer service especially when I was able to communicate with an actual person.
Date of experience: August 08, 2024
Reply from Ultimate Mats
Thanks for the Great review, Glad we were able to communicate with you to get the perfect design on the ColorStar Impressions Logo Mat.
Reply from Ultimate Mats
Thanks for the Great review, Hope the custom cut Super Berber Entry Mat worked as planned.
Amazing customer service. The product is perfect.
Date of experience: August 16, 2024
Reply from Ultimate Mats
Thanks for the great review. Happy to see that the Classic Solutions Entrance Mats worked perfect for you.
It was a fantastic experience from start to finish.
Date of experience: July 25, 2024
Reply from Ultimate Mats
Thanks for the Great Review. We appreciate that you also took the time to write a product review.
Reply from Ultimate Mats
Thanks for the Great review on the WaterHog Impressions HD Logo Mat.
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