Alientech srl Bewertungen 7

Spoke with a gentlemen named Sam, answered all my questions accordingly and made the phone call super simple. Just wanted to thank Sam! Thanks

Datum der Erfahrung: 09. Januar 2025

Great device with a lot of supported vehicles

Datum der Erfahrung: 21. August 2023

Bought some electronics stuff for my dji drone and a 90€ backpack.
The backpack never arrived.
Contacted the helpdesk, asked for either the backpack or a refund. They answer my mails but don't take appropriate action

Datum der Erfahrung: 15. März 2023

Useless customer service, if you ask them a question, they reply to you with 5 questions which are completely irrelevant, they don't even read your queries, they just don't like to be asked anything, terrible company, if you want good customer service try another tool like Flex from Magicmotorsport or CMD.

Datum der Erfahrung: 10. März 2023

I am professional tuning company. I have bought a new Kess3 Master/ Ktag tool by recommendation of my software company. I have done two cars and both cars don't start now both ECU's are fu..ked and two customers cars are nor starting. We can not make any communications with the ecu s..Think before you buy this tool. Old version is good but soon it will be obsolete.

Datum der Erfahrung: 17. Oktober 2022

Such an awful company to work with, whatever your problem is be sure to know they either cannot or will not help you. Whether you own master tool or slave tool they are only interested in spouting dribble at you through the clunky 'support request' portal that almost always translates to "we don't know how to fix your problem and we cannot help you, but do makesure to pay us more money with yearly subs ok"

They never ever admit fault and never expect an apology

Seriously anyone who reads this buy autotuner

Datum der Erfahrung: 21. Januar 2021

Not happy
Bought a tool from their Agents in the UK
Revtronic

Go to use it and it says my account is suspended due to non payment! I have Paid in full for the tool!!!!!!!!!!!!!!!!!!!!

Agent is ZERO help blames Alientech and Alientech blames agent

I would not recommend this tool to anyone. The support is second rate and simply closed the ticket!

I simply want a refund and their can have their "tool" back

Datum der Erfahrung: 13. April 2018