Currys Business Bewertungen 3’114

TrustScore 4.5 von 5

4.6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The service received from Tony.
Ignored at first by the Samsung Rep, then given an acknowledgement but "off hand answers as his phone was more important". He introduced Tony who went through my ques
tions analysed which set was best and convinced me to buy.
People deal with people and I'll return to Tony again.

Bewertet mit 5 von 5 Sternen

Lorna at Poole Branch of Curry’s Business provided a 100% service. She was prompt efficient and the whole process of return and refund of a wireless mouse and keyboard was excellent. Thanks Lorna. John at JC Consulting

Bewertet mit 5 von 5 Sternen

We needed to change the monitor we'd ordered. Varsha was super-helpful; nothing was too much trouble and she organised the collection quickly and efficiently. She then followed up with us to check everything had been sorted.
An excellent experience; thank you for all your help Varsha!

Bewertet mit 5 von 5 Sternen

Great service from Izzy - Fast, efficient and knowledgeable. This follows not the best experience from the mainstream telephone order staff - I previously made a purchase, asked for a VAT receipt, was passed to Customer Services who told me I couldn't access one from them so needed to cancel and re-order. No info who to speak to or advice how to contact the business team. I was about to go elsewhere,. Luckily I spoke to Izabella - What an angel and super ambassador for your Service and organisation. She has saved your reputation. Talked me through the process, added me to the business account and made it known that she is my dedicated account Manager. Will definitely get repeat orders!


Unternehmensdetails

  1. Computergeschäft
  2. Fachgeschäft für Haushaltsgeräte
  3. Elektrofachmarkt
  4. Fachhandel für Küchenbedarf
  5. Telekommunikationsanbieter
  6. Fernsehgeschäft

Vom Unternehmen geschrieben

Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

3114 Bewertungen

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Antwortet meist innerhalb von 24 Std.


Bewertet mit 5 von 5 Sternen

The service received from Tony.

The service received from Tony.
Ignored at first by the Samsung Rep, then given an acknowledgement but "off hand answers as his phone was more important". He introduced Tony who went through my questions analysed which set was best and convinced me to buy.
People deal with people and I'll return to Tony again.

Datum der Erfahrung: 05. März 2025

Bewertet mit 5 von 5 Sternen

great customer service from Lorna!

Lorna from customer service was so helpful in resolving a shipping issue, fixed the problem straight away. Very happy!

Datum der Erfahrung: 20. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Afternoon Leela,

Thank you for taking the time to leave a review regarding how Lorna was able to support you with your shipping issue, we are glad this was resolved

I will pass on your feedback to Lorna and her line manager now

Alex

Bewertet mit 5 von 5 Sternen

Charlie.Well done & thank you for your…

Charlie.Well done & thank you for your support today after a week of trying to contact Currys you have made my day.

Datum der Erfahrung: 20. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Afternoon,

Thank you for your review - we really appreciate the feedback!

I will pass this on to Charlie and his Line Manager

Alex

Bewertet mit 3 von 5 Sternen

Waste too much time on placing an order!

It should be simple to order a laptop, and I purchased all the software subscriptions a month ago.
I understand you all tried to sell up. There are way too many emails and phone calls about delivery or set-up. The business should be able to avoid wasting more time.

Datum der Erfahrung: 20. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Afternoon,

Thank you for your review, please could you provide your business account number or business order number?

Alex

Bewertet mit 5 von 5 Sternen

I had an issue with failed delivery…

I had an issue with failed delivery attempts for my order to then be cancelled without any communication. Lorna from Poole picked up my frustrations and managed the logistics and timescales really well, keeping me updated throughout the process. Many thanks

Datum der Erfahrung: 17. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Morning Richard

Thank you for taking the time to leave a review regarding how Lorna was able to support you with your failed delivery, we are glad this was resolved

I will pass on your feedback to Lorna and her line manager now
Connor

Bewertet mit 5 von 5 Sternen

Third Time Lucky

Great service from Izzy - Fast, efficient and knowledgeable. This follows not the best experience from the mainstream telephone order staff - I previously made a purchase, asked for a VAT receipt, was passed to Customer Services who told me I couldn't access one from them so needed to cancel and re-order. No info who to speak to or advice how to contact the business team. I was about to go elsewhere,. Luckily I spoke to Izabella - What an angel and super ambassador for your Service and organisation. She has saved your reputation. Talked me through the process, added me to the business account and made it known that she is my dedicated account Manager. Will definitely get repeat orders!

Datum der Erfahrung: 19. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Morning

thank you kindly for taking the time to leave a detailed review, we are glad to hear your issue was saved by Izzy and our customer service team

I will pass this feedback onto both Izzy's line manager & the customer service line manager for you now

Bewertet mit 5 von 5 Sternen

Excellent support from Laszio who…

Excellent support from Laszio who promptly sorted out an undelivered item and speedily sent the replacement.
Well done and very impressed by the service.

Datum der Erfahrung: 19. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Morning

Thank you for taking the time to leave a review of the help you received form laslzo during your replacement delivery

I shall pass this onto Laszo and his line manager now

Bewertet mit 5 von 5 Sternen

Lorna provided impeccable customer…

Lorna provided impeccable customer service from start to finish. Was always available to answer any queries and oversaw everything personally. Always kept updated and even returns were easy and straightforward. Definitely recommend!

Datum der Erfahrung: 16. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Afternoon Luca,

Thank you for taking the time to leave us a positive review about Lorna and the service you received while she was handling your case, we really appreciate the feedback!

I will pass this onto Lorna and her line manager now

-Danielle

Bewertet mit 5 von 5 Sternen

Lorna at Poole Branch of Curry’s…

Lorna at Poole Branch of Curry’s Business provided a 100% service. She was prompt efficient and the whole process of return and refund of a wireless mouse and keyboard was excellent. Thanks Lorna. John at JC Consulting

Datum der Erfahrung: 19. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Morning John,

Thank you for taking the time to leave us a positive review about Lorna and the service you received while she was handling your case, we really appreciate the feedback!

I will pass this onto Lorna and her line manager now

-Danielle

Bewertet mit 4 von 5 Sternen

well I have to say that I had a…Currys experience

well I have to say that I had a smoothly n good experience. Got the machine I wanted with the business discount too The guys were very helpful n polite and got delivered the next day .what more could I ask for .many thanx.regards.I ussmane

Datum der Erfahrung: 10. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Morning Imtiaz,

Thank you for taking the time to leave us a positive review about your experience with us, we really appreciate the feedback!

-Danielle

Bewertet mit 5 von 5 Sternen

Superb customer service and support

We needed to change the monitor we'd ordered. Varsha was super-helpful; nothing was too much trouble and she organised the collection quickly and efficiently. She then followed up with us to check everything had been sorted.
An excellent experience; thank you for all your help Varsha!

Datum der Erfahrung: 07. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Morning Lucy,

Thank you for taking the time to leave us a positive review about Varsha and the service you have received while she was handling your case, we really appreciate the feedback!

I will pass this onto Varsha and her line manager now

-Danielle

Bewertet mit 5 von 5 Sternen

Jane Price

Excellent customer service, always on hand to answer any questions and always postive!

Datum der Erfahrung: 18. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Afternoon Leanne,

Thank you for taking the time to leave us a positive review about Jane and the service you have received, we really appreciate the feedback!

I will pass this onto Jane and her line manager now

-Danielle

Bewertet mit 5 von 5 Sternen

Very helpful & easy return

I ordered two Samsung S9 FE tablets, I needed to return them and Currys were excellent to deal with. Lorna specifically was very helpful, updating me on the return and refund process proactively and clearly throughout

Datum der Erfahrung: 18. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Afternoon Simon,

Thank you for taking the time to leave us a positive review about Lorna and the service you received while she was handling your case, we really appreciate the feedback!

I will pass this onto Lorna and her line manager now

-Danielle

Bewertet mit 1 von 5 Sternen

Invoices sent to an incorrect email address a number of times

I set up a Business account and purchased different items. The business must have previously had an account with Curry's. Although quotes were sent to my email address, invoices were sent to a previous manager. I complained on the first occasion but sending to wrong email address happened a further three times. This is a breach of GDPR.

Datum der Erfahrung: 28. Februar 2025

Currys Business-Logo

Antwort von Currys Business

Good Afternoon,

I am sorry to hear of this experience.

Please email to getintouch@business.currys.co.uk

Thank you

Alex

Bewertet mit 1 von 5 Sternen

Did not want an account

Did not want an account, had been a nightmare, was signed up and wasn't even there !!!!

Datum der Erfahrung: 07. Februar 2025

Currys Business-Logo

Antwort von Currys Business

Good Morning Lynne,

I am sorry to hear of this experience, please provide a business account number or business order number so that I can assist further, please email getintouch@business.currys.co.uk

Thank you

Alex

Bewertet mit 5 von 5 Sternen

James was very helpful organising a…

James was very helpful organising a re-delivery for a missed delivery for Currys Business. Much appreciated.

Datum der Erfahrung: 13. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Morning TM,

Thank you for taking the time to leave us a review about James and the service you have received while he was handling your case, we really appreciate the feedback!

I will pass this onto James and his line manager now

-Danielle

Bewertet mit 5 von 5 Sternen

Excellent customer service!

I had a problem where the wrong item was shipped to my address. I called and spoke to Lorna who could not have been more helpful. She arranged a pick-up for the items that had been delivered incorrectly at a time that suited me and the correct items arrived soon after.

Datum der Erfahrung: 12. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Afternoon Lewis,

Thank you for taking the time to leave us a positive review about Lorna and the service you received while she was handling your case, we really appreciate the feedback!

I will pass this onto Lorna and her line manager now

-Danielle

Bewertet mit 5 von 5 Sternen

Very efficient and easy returns

Ordered a monitor online for my business that needed returned and contacted Currys' business customer services for advice. Lorna got in touch and helped arrange a time for pick-up to suit, kept me in the loop throughout (including refund process) - all at no extra cost. Very efficient and top service.

Datum der Erfahrung: 06. März 2025

Currys Business-Logo

Antwort von Currys Business

Good Afternoon Bryan,

Thank you for taking the time to leave us a positive review about Lorna and the service you received while she was handling your case, we really appreciate the feedback!

I will pass this onto Lorna and her line manager now

-Danielle

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