Hartford Insurance and no duffel bag

[LarryH553464]

 I contacted Hartford for a quote and received one and the rates were not that good. I did this on Nov 7 th 2024 and am expecting to receive the duffel bag as advertised in the AARP Mag.

No bag yet and by the looks of it, I won't be getting one based on other responses in this blog. AARP has received compensation from Hartford Ins for advertising and they should stand behind what is published. 

I will not be renewing my AARP membership because you are just as guilty as the people/company you associate with. AARP used to be a organization you could rely on as being honest and support their members.

[BellaedwardE744223]

After seeing an ad in AARP Magazine offering a duffel bag with a quote. The rates weren’t great, and I still haven’t received the bag. Based on what others have said, it doesn’t look like I will get it.

AARP should make sure that what they advertise is true. I’m not renewing my membership because they seem okay with companies like Hartford not keeping their promises.

I’ve had better luck with deals on GMA, where I bought a new product and actually got what was promised.

[AARPConsumerCare]

BellaedwardE744223 We're sorry to hear you're having trouble with The Hartford. We are listening and would like the chance to help as soon as possible. Please visit https://help.aarp.org/s/article/contact-aarp to chat, text, or speak with a representative who can get you in touch with our Member Relations team. - Christy C. 

[DirkB349973]

Maybe Hartford ran out of duffels. The offer I saw said you had 20 days so I doubt they had an unlimited supply. Don't lose your mind over a free premium that probably wasn't worth more than a few dollars.

[LarryH553464]

Dirk,

Its not the free item, its the come-on that is the issue. I did respond within the time limit, and there should be at least a response from Hartford or AARP that they ran out of items. I see there are new offers coming out, so I am sure they won't be honored as well. Scams everywhere, and the Hartford/AARP association is just another one.

[AARPConsumerCare]

Hi Larry! I'm sorry to hear that you've had a negative experience with one of our providers. We would be more than happy to get you in touch with our Member Relations team. They act as liaison for AARP service providers. 

Please send a private message, so we can gather more information from you. 

Thank you, April D. 

[LarryH553464]

No Idea haw to send you a private message. You have all my information to contact Member relations Team for me. So, please do so on my behalf. What other info do you need?

[AARPConsumerCare]

Hello LarryH553464, It's ok if you are unable to send a DM, you can reach out by phone or chat, so we can look into this matter for you.

Here is how you can contact AARP: https://aarp.info/3epCObA

Thank you, April D.

[DirkB349973]

It seems like a Hartford issue to me, but I agree that they should admit their problem.