Daily Deals for the Week of 1/21 - 1/24/2025

[AARPTeri]

Member Appreciation Week!

Tuesday, January 21st, Domino's, $50 gift card save 30%.

Wednesday, January 22nd, Macy's, $50 gift card save 30%.

Thursday, January 23rd, PetSmart, $50 gift card save 30%.

Friday, January 24th, Kohl's, $50 gift card save 30%.

Posted daily on the Redemption page, links will be live from 12pm - 2pm ET while supplies last!

[TaliaK903318]

Can you please post this week's deals?

[BeachGirl23]

After 54 minutes, I finally was able to purchase the $50 Domino's GC for $35. I even saved the confirmation as a PDF file. So far, nothing is listed in the purchases history and I have received no card in email. I do not appreciate entering in my credit card in good faith that the rewards program would fulfil my purchase, then nothing. What is going on? How can I get my gift card?

[AARPConsumerCare]

@BeachGirl23  I understand your frustration regarding AARP Rewards website maintenance. Our team is committed to enhancing your experience, and website maintenance is crucial for implementing updates and improving site infrastructure. I'm sorry to hear you had trouble with your gift card purchase, but I'm glad to hear you were able to complete it. Thank you for your patience. Please check your spam folder also. Usually Digital Rewards will be delivered to your email address associated with your http://AARP.org?cmp=SNO-LITHIUM---&socialid=15901946181 Online Account within 24 hours for orders submitted during normal business hours (Monday through Friday, 8 a.m. — 5 p.m. EST). Delivery times may exceed 24 hours in certain instances. If it's been longer than 24 hours, please reach out in a private message so I can help right away. Thank you.  Jodee R. 

[BeachGirl23]

Funny you should post this. I just called your Customer Service number and got a very nice person who said I needed to wait 24 hours to see if the transaction was sitting as posted by my credit card bank. That 24 hours will occur in 1 hour from now. I will check with the bank and call back.

He told me that after I check the bank for the credit card posting, to call back and he will forward it on to technical support. I then told him that usually tech support just wants me to check the spam folder. THEN I get your post telling me to check the spam folder. BTW there is nothing in my spam folder. 

I asked him who I could contact at AARP who could actually DO something about the way this program is being run. I explained to him the issue users have on the first day of every month and when the system is down for days to do 'system maintenance'. I realize that this is not your nor his problem and both of you are doing whatever you can given the parameters of your job. But something has to be done to make this program better. 

The fact that I received a confirmation for the purchase and nothing is in my transaction history proves this isn't working right.

[AARPConsumerCare]

@BeachGirl23   Thank you for your patience! I've sent you a private message, and am looking forward to helping you. Jodee R. 

[BeachGirl23]

The deal of the day is not working. I am trying to get the Domino's GC and the system just spins. It is also telling me I have one deal left for this month. I have not purchased ANY deals this month. Please fix this!

[MichaelH852670]

Similar issues. I was able to purchase a gift card and it charged my credit card, but did not show up in my transactions list as purchased. We will see if I actually receive email confirmation. It's been 25 minutes and I haven't yet - UPDATE: 4.5hrs and still no email with gift card. UPDATE: ~24hrs and I DID finally receive the confirmation emails with gift cards. It normally never takes more than an hour, if not immediately, but glad to see they came through. Thank you AARP team.

Also, I tried to get one on my mom's account for her as well and it let me load it all the way into the cart and get to checkout with the 9 minute timer going. After I entered credit card info and submitted, it spun for a long while then came back and said sold out (and didn't charge the credit card).  I went back to the cart and the gift card was still there, so I tried again. This time it charged the credit card but just like mine it does not show up in the transactions/purchases list. Will see how this ends up.

Also, even though supposedly sold out, it does not show that at the main page.

[AARPConsumerCare]

We're glad to hear you got your gift card, @MichaelH852670. The Digital Rewards are being delivered within 24 hours for orders submitted during normal business hours (Monday through Friday, 8 a.m. — 5 p.m. EST). You can find more information in our article https://aarp.info/3llQSny or check our Terms & Conditions: https://www.aarp.org/about-aarp/rewards-terms-and-conditions/?cmp=SNO-LITHIUM---&socialid=1590721730... - Diana G.

[BeachGirl23]

Now it is telling me I have purchased 4 out of 5 deals this month! Who is doing your software? Please consider firing them.

[JoeeBear]

I am getting the same message of purchasing 4 of 5.  I have made NO purchases this month. But I made 4 LAST month.  Guess they are all mixed up on which month it is.  AARP rewards needs to get a new tech provider that will deliver a quality site.  

[AARPConsumerCare]

I can totally understand how frustrating this is, @JoeeBear. I've sent you a private message. - Diana G.

[BeachGirl23]

I have sent you 3 private messages already with the info you request. I am not ignoring you. Are you not seeing them? 

[AARPConsumerCare]

@BeachGirl23  Unfortunately, they aren't coming to me, nor are any replies to the private messages I've sent you. Here is the Online Community's Help page for additional instructions on using the private messenger service. Thank you.  Jodee R. 

[BeachGirl23]

I receive an email telling me that you have send a PM and to click on the subject within that email to see it. I do so, read the PM, then click on the 'reply' at the bottom of the PM. I have replied 3 times doing this process. 

The 'reply' link within the email does not work. AT. ALL.

I don't know what else to do. It is your system and I am doing all I can. I did go to the Help page for additional instructions. Have you done this as a user lately? Well, the instructions listed there are not accurate. I found my PM settings two days ago and they appear to be properly set; that is I can send and receive PMs up to 50. Perhaps the problem is on your side.

I would appreciate a follow up. Thank you.

[BeachGirl23]

I still have not received my GC though my credit card is showing the charge and my transaction history is showing I bought it. Please send me the gift card.

[AARPConsumerCare]

@BeachGirl23    I get it. It's frustrating, I know, and I'm sorry. I understand that you have not received the Dominoes gift card you purchased. Without a private message, I'm unable to view your account. If you aren't able to use the service in the community, you might use the Chat function on our website to have your account reviewed. Thank you for your patience, and allowing us to help. Jodee R. 

[AARPConsumerCare]

@BeachGirl23  I totally understand your frustration, however, I'm not able to check your account or send a gift card until you reach out in a private message with your email address. I look forward to helping!  Jodee R. 

[BeachGirl23]

I called the Customer Service number and the very nice man managed to get me the Gift Card I paid for. Apparently, what worked before the 'system maintenance' was performed last week to send out purchased GC via email, suddenly was no longer working and the GC had to manually be pushed to those of us who bought one. Marc made sure I got my GC. 

You no longer have to do anything for me. Though I do not understand how I can see the 4 private messages I sent you on the community platform but you cannot see them. The messages I sent went to AARPConsumerCare. How do you know which PM is for you?

Thank you for following up. It will be a very long time before I ever purchase another GC from AARP Rewards. 

[BeachGirl23]

I receive an email telling me that you have send a PM and to click on the subject within that email to see it. I do so, read the PM, then click on the 'reply' at the bottom of the PM. I have replied 3 times doing this process. 

The 'reply' link within the email does not work. AT. ALL.

I don't know what else to do. It is your system and I am doing all I can. I did go to the Help page for additional instructions. Have you done this as a user lately? Well, the instructions listed there are not accurate. I found my PM settings two days ago and they appear to be properly set; that is I can send and receive PMs up to 50. Perhaps the problem is on your side.

I would appreciate a follow up. Thank you.

It is now 4 times that I have 'reached out' to you in a private message, 3 of which contain my email address.