Belonging at Sam's Club

Sam's Club has long embraced a welcoming culture where everyone feels – and is – included. This is at the cornerstone of our business, because we are a better, more resilient, and stronger company when people are heard, cared for and empowered.

As we continue to make progress, we encourage an ongoing and open dialogue — one between our associates, members, suppliers and communities — so we can reach the best of what we can be. By fostering a workplace culture where everyone belongs, everyone wins. Associates are happier, perform at their best and, in turn, provide better service to our customers and members.

Sam’s commitment to being a company for all is anchored in seven foundational talent management practices:

• drive awareness for all associates through Belonging targeted education,
• improve our hiring to provide equal access to opportunities for growth, development, and advancement
• develop and execute a sustainable recruiting strategy,
• enable employee feedback so associates know where they stand,
• continue to develop and expand formal development programs to prepare associates for the next level in their careers,
• enable associate career growth in the company through mentorship/sponsorship networks and
• measure results and drive accountability.

Belonging is what we want everyone to feel when they enter our offices, clubs or facilities. Feeling accepted, supported and valued is an important part of our promise to associates and members.