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AirPods Hearing Test not showing on iPhone

Just purchased AirPods Pro 2 and wanted to use them as an additional hearing aid. iPhone has been updated to iOS 18 but when I go to the AirPods menu, there is no option to have them give me a hearing test. Is this not available yet? If so, where can I find that option.


[Re-Titled by Moderator]

Posted on Sep 20, 2024 4:44 PM

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Question marked as Top-ranking reply

Posted on Oct 28, 2024 10:33 AM

I have just updated my software to iOS 18.1 but still cannot access the hearing aid functionality on my AirPods pro 2. What could be the problem?

197 replies

Nov 13, 2024 7:29 PM in response to WildBillD

I’m having the same problem. I just ordered a set of Pro 2 earbuds from Amazon, and they shipped me Pro 2nd generation. Apple confirms that these are NOT the same product, but Amazon insists that they are. For those of you out there having this problem, check your box and see which one you have. 2nd gen does not have the hearing aid feature, and will not receive it. I’m having trouble getting Amazon to take these back, even though they sent me the wrong ones.

AirPods Hearing Test not showing on iPhone

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