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ElmoWeekly Author

Level 1

43 points

Markup issue/bug IOS 18.0 photo editor

I have a 14 plus, updated to IOS 18.0, and have noticed an issue with the Markup tool when editing photos…specifically when trying to change the color of text when adding text to a photo.

I added a video of what happens, essentially when I click on the existing text to change it to another color (as I’ve done so many times before) when the toolbar opens to change, it offers the choices, I click on the circle to change color, and the pallet selection then opens…before I can click on a choice, the whole thing closes on it’s own. When I try to reopen it, it opens and instantly closes by itself. It looks like a bug/conflict. Thanks.

iPhone 14 Plus, iOS 18

Posted on Oct 3, 2024 8:22 AM

Top-ranking reply

gavinsguile

Level 1

42 points

Posted on Nov 4, 2024 12:09 AM

OMG I just nearly ripped my face off. I’m so frustrated with this markup tool. What the **** is going on? I can’t do any work with it. Every time I try to make a simple thing that I’ve done a million times before, the selection palette instantly closes before I can make a selection. I’m so ****** right now.

Apple what are you doing? What the **** is going on with this markup tool!?! FIX IT!!

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73 replies

lucnd178

Level 1

14 points

Dec 22, 2024 8:33 AM in response to marcusdiddle

I still can not fix

Dec 23, 2024 8:12 AM in response to HelloKimmy

I have 15 pro max 1TB. Can add txt but no way to access editing software. Can’t reverse image that is sideways. No option for this. Come on Apple. Seriously?!?!

Dec 25, 2024 8:50 AM in response to marcusdiddle

The 18.2 update didn't fix the edit tools disappearing issue for me. It doesn’t fix it for many other people as well. It’s amazing how this has been an issue for months and Apple is clueless.

Oct 19, 2024 1:34 PM in response to ElmoWeekly

Well, I confirmed last night that it is not a phone issue - at least for me. I erased all data from my iPhone 12 Pro after transferring over to my 16 Pro, so it was no longer tied to any Apple account or an iCloud when I took a picture to test. Markup worked just fine. When just the day before yesterday when my 12 Pro was my only phone, I was having issues with markup.

Theg4ce

Level 1

8 points

Dec 1, 2024 10:50 AM in response to ElmoWeekly

Here's what worked for me:

(iPhone 14 pro/ios 18.1.1)

Open a photo, tap the sliders icon at the bottom. That opened the markup tool and several other edit functions. I hope that's what you're looking for.

exMacEmp

Level 1

31 points

Jan 13, 2025 11:14 AM in response to ElmoWeekly

It’s partially fixed in iOS

18.2 but it still glitches out after two or three edits of text in one photo.

and I cannot get the fill /no fill working on shapes. Also sometimes I’ll save after a text edit and the location of the text changes after saving.

ElmoWeekly Author

Level 1

43 points

Jan 13, 2025 2:25 PM in response to marcusdiddle

Yes, still an issue thru all the 18 updates.

Switch to the highlighter (wide drawing instrument) and then add text to a picture…when you try to change the color of the text, you still have the problem.

switch off the highlighter to another instrument and it works sort of…but the bug still persists, and the two bottom bars overlap.

It’s a bug…my wife works in an IT field and I could too if I wanted to.

Jan 13, 2025 2:43 PM in response to ElmoWeekly

I was able to receive Apple support from their Photos team this morning. Kudos to the gentleman who observed my issue with markup in Photos and in Notes, and did his very best to document and locate their internal bug record. I’ll give Apple credit. Their support team and debugging tools are exceptional.

While this is not the final solution, I decided to accept his recommendation to Reset All Settings, as there were historical entries in this bug report highlighting it solved the problem. And it did!

My markup tools are displaying, working and no longer are apps freezing/crashing when I try to markup a photo or note.

Caution: If you reset your settings, you will need to recreate your Home Screen, re-add all of your cards into Wallet, and set any special notifications or sounds.

exMacEmp

Level 1

31 points

Jan 13, 2025 3:36 PM in response to CobaltInigma

“If you reset your settings, you will need to recreate your Home Screen, re-add all of your cards into Wallet, and set any special notifications or sounds.”

I’ll do that when they publicly acknowledge this nightmare, and other coding disasters like never adding Boolean search to Contacts, terrible exports from Pages, inability to increase font size in PDFs in Books…

exMacEmp

Level 1

31 points

Jan 13, 2025 5:58 PM in response to CobaltInigma

I got on the phone tonight with a senior support guy for photos who helped me with adding shapes & borders and fills.

Towards the end of the call, every time I selected the shape, then tapped the color circle far left on the shape editing bar, the master editing bar (with the pens) at the bottom appeared, then quickly disappeared. Meanwhile I couldn’t change the color.

He saw it and was not happy. Suggested I restart my phone but did not agree on full reset. Said he’d forward the bug report.

Dec 17, 2024 10:00 AM in response to OnOahu

iOS 18.2 resolved the issue for me, which was released a week ago. Have you tried updating your iOS?

exMacEmp

Level 1

31 points

Jan 13, 2025 11:10 AM in response to SteveRiddle

I just looked at it. It’s got a lot of text editing for minimally cost, but there doesn’t seem to be any support.

exMacEmp

Level 1

31 points

Jan 13, 2025 3:38 PM in response to ElmoWeekly

Anyone else notice the color eye dropper isn’t accurately picking up the color you want?

Markup issue/bug IOS 18.0 photo editor