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TriVitaRyan Author

Level 1

27 points

Please Help Writing Tools Unavailable - Certain capabilities are unavailable at this time. Try again later.

I've been trying over the last 2 days, and I keep getting this message:

Writing Tools Unavailable

Certain capabilities are unavailable at this time. Try again later.

This error pops up for the following options: Summary, Key Points, List and Table

The error appears in Notes, TextEdit, Safari and Mail.

I've restarted my Mac countless times and turned Apple Intelligence off and on, but I still get the error.

Is there anything I could do to fix this? When I searched for the error, I saw some were experiencing the issue during the 15.1 beta but could not find a solution. I don't know if the problem is on my side or Apple's.

The Writing Tools work fine on my iPhone 15 Pro Max.

My computer is a 16" MacBook Pro M1 Max with 32 gigs of memory.

Does anyone know where I can report this issue directly to Apple?

I understand Apple Intelligence is in beta, but how and where do I report issues?

Thank you!

MacBook Pro 16″, macOS 15.1

Posted on Oct 30, 2024 8:09 AM

Top-ranking reply

NaserNajafi

Level 1

14 points

Posted on Oct 30, 2024 11:25 AM

Me too!

Macbook Air 15

iphone 15 Pro max

View in context

37 replies

MartaMa

Level 1

12 points

Nov 15, 2024 6:31 AM in response to TriVitaRyan

It did the same thing to me on my iPhone 16 Pro Max until a few days later when I realized I had to connect to Wi-Fi again and wait for the AI update. The AI update is in the artificial intelligence settings, and it will show you waiting for download.

TriVitaRyan Author

Level 1

27 points

Nov 15, 2024 8:13 AM in response to jaggu_nothing

A.I. Writing Tools is still not fully working on my MacBook Pro 16" M1 Max (work laptop). I've wasted too much time trying to figure it out with no luck, so I've turned A.I. off until Apple produces a better A.I. experience. I should have known better; I generally don't run beta software because it may cause more issues than it's worth. I've reinstalled Grammarly and will return to using ChatGPT until Apple figures out their A.I. 😊

Nov 15, 2024 10:22 AM in response to TriVitaRyan

TriVitaRyan wrote:

A.I. Writing Tools is still not fully working on my MacBook Pro 16" M1 Max (work laptop). I've wasted too much time trying to figure it out with no luck, so I've turned A.I. off until Apple produces a better A.I. experience. I should have known better; I generally don't run beta software because it may cause more issues than it's worth. I've reinstalled Grammarly and will return to using ChatGPT until Apple figures out their A.I. 😊

Since you are using a work laptop I assume it might actually be your IT department who blocks some of the features. One of the current features they can currently block is writing tools (see link below) which is also the reason why it doesn’t show up on my work computer. I confirmed this with my IT department who said they blocked every AI feature they can right now to make sure it’s safe to use.