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Please Help Writing Tools Unavailable - Certain capabilities are unavailable at this time. Try again later.

Please Help Writing Tools Unavailable - Certain capabilities are unavailable at this time. Try again later.


I've been trying over the last 2 days, and I keep getting this message:


Writing Tools Unavailable

Certain capabilities are unavailable at this time. Try again later.


This error pops up for the following options: Summary, Key Points, List and Table


The error appears in Notes, TextEdit, Safari and Mail.


I've restarted my Mac countless times and turned Apple Intelligence off and on, but I still get the error.


Is there anything I could do to fix this? When I searched for the error, I saw some were experiencing the issue during the 15.1 beta but could not find a solution. I don't know if the problem is on my side or Apple's.


The Writing Tools work fine on my iPhone 15 Pro Max.

My computer is a 16" MacBook Pro M1 Max with 32 gigs of memory.



Does anyone know where I can report this issue directly to Apple?

I understand Apple Intelligence is in beta, but how and where do I report issues?


Thank you!

MacBook Pro 16″, macOS 15.1

Posted on Oct 30, 2024 8:09 AM

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Question marked as Top-ranking reply

Posted on Oct 30, 2024 11:25 AM

Me too!


Macbook Air 15




iphone 15 Pro max

37 replies

Nov 14, 2024 9:51 AM in response to TriVitaRyan

Same!!! I thought maybe my wifi was blocking it, but VPN and hotspot also had it disabled.

Try this:

Disable Apple Intelligence completely

  1. Connect to hotspot or a VPN or a DIFFERENT wifi network that you're sure you aren't getting blocked on as whichever you're currently on or were on when you downloaded last may have blocked the download. (Again, I'd recommend still using hotspot or a free or paid vpn to make absolutely sure you aren't going to get blocked)
  2. Re-enable, you should see something along the lines of "Apple Intelligence Downloading"
  3. Stay on the network until it's finished and you tested it.
  4. Connect to the previous network if you'd like.




EDIT:

The bottom 4 (Summarize, key points, list, table) appear to be enabled without downloading anything extra, so that's weird it's not working for you.

The rest need to be downloaded from the internet.

Nov 18, 2024 6:33 PM in response to MikeDono

ok sorted here. I don’t normally use wifi just mobile data. So I had disabled the Apple Intelligence after initially trying it a couple of days ago. And as above when I re-enabled it from setting I got the message as above.

however once I re-enabled wifi it seemed to download again now running fine.

so it appears to me that if you turn Apple Intelligence Off, perhaps it deletes a good portion of it, then needs a wi-fi connection to re download.


Nov 7, 2024 12:06 AM in response to TriVitaRyan

Same but on 16 pro max . I have developer access for years . The error on the phone is “ writing tools unavailable for this content” where it had worked before every time.


I did link my ChatGPT developer account as I thought I might get a better ai experience.


my theory is it’s just now that more people have access to apples ai they are having some server problems .


when I first fired up the 18 beta it only gave me the error occasionally. It’s too bad because it’s really been stellar. I can say they have adddee a button it seems since the ai button to the keyboard has came about it’s been not working . Just got the latest beta and sadly the same . It did fix YouTube not working .

Nov 9, 2024 4:47 PM in response to TriVitaRyan

I get this message too but for me I believe the problem lies in the fact that I don't have a WiFi connection and for all the features to be downloaded requires a WiFi connection. In settings, I have this message, "Apple Intelligence will download later when this iPad is connected to Wi-Fi. Some Apple Intelligence and Siri features may be unavailable until the download is complete."

Nov 14, 2024 9:43 AM in response to _tallguy_

I'm kind of a Mac-spert. I'd say that is due to a failed update in some way.

Do you have an intel or M-series based Mac?

Have you applied any third party "tweaks" to your Mac if you're on an M-Series? (E.g, dual booting linux, editing firmware, themes, etc.)

If you're on an M-Series, go to recovery and try changing Secure Boot to the other option and then try an update.

I'm not extremely well-versed on newer Macs, but I know quite a bit about it.

And for a quick test, boot into diagnostics and see if it spits anything out at you.

I know it used to throw a power error at you if you don't have it plugged in, but I no longer get an error if I leave it unplugged, so if you're using diagnostics while not plugged in, ignore the power error.

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