playing downloaded music from my iphone on dynamix music app

If the music is visible only in that app, be sure NOT to delete that app until

• You have recovered the music, and backed it up elsewhere, or
• You have given up on all recovery efforts

On the iPhone, if you completely delete an app, that will remove all of its private data – which in this case, could include all of the music you are trying to save!

The "we are closing our doors" notice on the DynamixMusic site says that they have "a large selection of albums and singles available on Apple Music" – and as of right now, it looks like there are Dynamix tracks available in the iTunes Store (for purchase) and on the Apple Music streaming subscription service.

----------

As far as previously-purchased music, are you saying that

• The app downloaded it to its own area (rather than to your Music library), and that
• The music might be in some proprietary and/or DRM-infested format?

If the music is in non-DRMed MP3 or AAC format, but is stored in an area associated with the app (i.e., it isn't in the Music library), I don't know if you might be able to "pry the song files out" with the aid of

• The Files app (on the iPhone)
• The Finder / iTunes / Apple Devices (on a Mac or PC)
• A third-party iPhone management application (like iMazing)

and then import them to a Mac or PC for manual synchronization to the Music library on the iPhone. That might be something you want to ask Dynamix about.

If it is in some proprietary format or has DRM, you might be up the creek without a paddle.

No. I didn't see an email regarding that. I have hundreds if not thousands of dollars in music saved in Dynamix and I can't play them since the new software was installed. Is there anything else I can do?

POWW, if you find a solution can you please share. I have so many albums in Dynamix and I can't utilize any of them, unless I wear my earbuds, and that doesn't help because I need my whole class to hear my music. Thank you for starting this conversation!

The app developer abandoned the app long before the ios update came out. What do you want Apple to do, completely stall development of new features and devices every time a developer goes belly up?

Not happening.

Dear NLW22, I am all about finding a solution to this problem. It apparently is pervasive and not just related to Dynamix:

Apple update 18.2 may block downloaded music from playing due to the following reasons123:

• Inconsistent network settings: Try switching between Wi-Fi and cellular data.
• Glitch in the app: Delete and re-add the song or album in the Music app.
• Network settings need to be reset: Clear out bugs or glitches with your connection by resetting your network settings.

Apple Support discussion and customer service 1-800-692-7753.

I read in another discussion that Apple Music problems are occurring due to the 18.2 update and it's a common issue. Customer Service has helped others recover their music.

I hope this is helpful.

Did you back up your music files when they advised to a while back? You can convert them to playlists and use other media players to play them, although most do not allow speed control for bpms

Did you purchase the music from/through Dynamix? If so, you’re probably out of luck.

They still have an email address listed on their website. Not sure if there’s anything you can do, otherwise. Once the iOS is upgraded I don’t think you can go back to the later version. If a lot of people email in, maybe they’ll get the app upgraded. I mean, I’d pay a reasonable fee to have them do that.

I just discovered this very issue this morning when I attempted to start my class and the music simply did not play. I had an idea this had to do with the new update to 18.2, which is now impossible to remove from my phone and making my life miserable. I have contact the email address at DynamixMusic: Dynamix@dynamixmusic.com a few times today via email but not sure if it's monitored.

I would gladly pay a fee to have access to my downloaded music.... I anxiously await some new information here. Thank you for starting this discussion.

Write directly to them and see if they are willing to make the existing downloads compatible with the upgrade. I have written a couple emails today, but have not heard back yet.

Dynamix@dynamixmusic.com

LanieRock wrote:

I just discovered this very issue this morning when I attempted to start my class and the music simply did not play. I had an idea this had to do with the new update to 18.2, which is now impossible to remove from my phone and making my life miserable. I have contact the email address at DynamixMusic: Dynamix@dynamixmusic.com a few times today via email but not sure if it's monitored.

I would gladly pay a fee to have access to my downloaded music.... I anxiously await some new information here. Thank you for starting this discussion.

So you're blaming Apple because the developer of a 3rd party app abandoned their product?

Kilted Tim, from what I am seeing online, the upgrade to 18.2 has interfered with music apps in general. It's not only Dynamix downloads, but across the board generally.

I am open to hearing solutions, if you have any feel free to offer them so we can all benefit.

I discovered this morning that my dynamix downloads will play when I am on the phone speaking to someone. This seems to be the case. I asked another instructor I know to check and her's, too will play when she is using the Iphone to talk but not on it's own. Let me know if you come across a solution. Thanks

Dear NLW22, I am all about finding a solution to this problem. It apparently is pervasive and not just related to Dynamix:

Apple update 18.2 may block downloaded music from playing due to the following reasons123:

Inconsistent network settings: Try switching between Wi-Fi and cellular data.

Glitch in the app: Delete and re-add the song or album in the Music app.

Network settings need to be reset: Clear out bugs or glitches with your connection by resetting your network settings.

Apple Support discussion and customer service 1-800-692-7753.

I read in another discussion that Apple Music problems are occurring due to the 18.2 update and it's a common issue. Customer Service has helped others recover their music.

I hope this is helpful.