Beats Studio Pro Headphones do not record audio messages at all

i recently got Beats Studio Pro headphones and they are great. My main issue is that when i attempt to record an audio message to send via text, i come to find out it recorded nothing.

I have to manually turn them off and use the iPhone itself to actually record.

Troubleshooting:

I have no problem being heard by others via phone call. “Hey Siri” and all prompts given thereafter are heard flawlessly.

I have to manually change audio to the beats when i do call or receive calls from someone else. It’s as if these headphones default to not listening at all. I’ve searched the settings so many times and found no kind of default settings to fix this.

I googled and searched many forums and no one seems to have this issue.

please help, it’s very annoying to have headphones that require extra work when my AirPods don’t require this hassle at all.