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Unable to receive notifications on iPhone after update

Since software update to ios18.2, I have to open Mail, WeChat and Facebook to see if I have received emails or messages. Numerical icon no longer tells me that I have emails or WeChat messages.



[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Jan 9, 2025 12:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2025 1:37 AM

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.


Remember, the right question often leads to the solution!



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...


2 replies
Question marked as Top-ranking reply

Jan 12, 2025 1:37 AM in response to LindaGrandma

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.


Remember, the right question often leads to the solution!



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...


Jan 12, 2025 1:58 AM in response to LindaGrandma

LindaGrandma Said:

"Unable to receive notifications on iPhone after update: Since software update to ios18.2, I have to open Mail, WeChat and Facebook to see if I have received emails or messages. Numerical icon no longer tells me that I have emails or WeChat messages."

-------


If not Getting Notifications After an Update:


A. Reinstall the App:

  1. Sign Out: of the app (if applicable)
  2. Remove: the app
  3. Restart: the iPhone
  4. Reinstall: the app
  5. Log In: to the app

See if this works.

If it does not Work: Then, I'd presume that WeChat's developer's probably have yet to do their part in making it compatible.


B. Use a New App Password for Each Device:

Do you use an App Password? If so, try a new App Password. Create a unique on for each device. Remove the current one, and then use the new one instead. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix).:

Such App Password Links:


C. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary

Unable to receive notifications on iPhone after update

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