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How can I restart an iPad when stuck in guided access?

Last night I turned on guided access on my iPad and then forgot to turn it off before I went to bed. When I woke up this morning my iPad is still in guided access, but when I click the power button three times it doesn’t end. And I can’t even adjust my volume or turn the iPad off. I’ve tried shutting it down but nothing is working and idk what to do




[Re-Titled by Moderator]

iPad Air (4th generation)

Posted on Jan 10, 2025 10:52 AM

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3 replies

Jan 10, 2025 3:56 PM in response to pay2winwin

When you are stuck in Guided Access mode, you can be really stuck as the typical triple tap on the home button to quit out of Guided Access may not work. Even a forced exit won't work because the power button and the home button are disabled. 



Devices with a physical Home Button


The only way to get out of Guided Access is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.


Use Guided Access on iPad - Apple Support

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support



Devices without a physical Home Button


For iPad’s without a physical Home button, you’ll need to follow a different button sequence…

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top (Sleep/Wake) button.
  4. When the Apple logo appears, release the top button.


Jan 10, 2025 4:10 PM in response to pay2winwin

You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple

How can I restart an iPad when stuck in guided access?

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