Несправедливо отношение в игре PUBG MOBILE

Dear Apple Developers and Team,

I am using an iPhone 13 Pro with iOS 18. As we all know, it is impossible to download anything from third-party stores or modify game/application data on an iPhone because there is no access to such features.

I play the game PUBG Mobile and have encountered an unjust account ban in the game. When I was banned, the initial reason stated was "modifying game data." However, I explained and clarified that I play on an iPhone, and it is impossible to modify game data on this device. I also provided evidence to support my claim.

After this, they changed the reason for my ban, claiming that I was using cheats. I then submitted further proof, including screenshots showing that I play without cheats.

Then, they changed the reason for my ban again, stating that I had downloaded the game from a source other than the App Store. I explained to them once more that it is impossible to download anything from third-party sources on an iPhone.

Since then, they have stopped responding to me. Could you please help me with this issue?