You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

User profile for user: Soph1235
Soph1235 Author
User level: Level 1
5 points

iPhone SIM card locked

So this morning I was trying to add mobile data to my iPhone and I clicked on sim pin I thought this was how you add mobile data so I clicked on it and tried to use my iPhone password to add mobile service it then came up as SIM card locked can anyone help me for free please emergency!

iPhone 11, iOS 18

Posted on Jan 12, 2025 1:50 AM

Reply
1 reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
422,028 points

Jan 12, 2025 5:06 AM in response to Soph1235

If you forgot or don't know your SIM PIN

Never try to guess a SIM PIN or PUK code.* The wrong guess can permanently lock your SIM card, and then you would need a new SIM card. If your device asks for a PIN or code that you don't know, here's what to do:

  1. Contact the carrier that gave you the SIM card. If you aren't sure which carrier to call, remove the SIM card and check the card for the carrier's name or logo.
  3. Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code. 
  4. If you can't unlock your SIM card using the SIM PIN or PUK code or if an alert says, "PUK exhausted," ask for a new SIM card.

*If you enter the wrong SIM PIN too many times, your wireless carrier might be able to give you a Personal Unlocking Key (PUK).



Reply

iPhone SIM card locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up