AI services opt-out policies

AI services opt-out policies allow you to control data collection for AWS AI services for all the accounts in an organization.

AWS AI services might use and store customer content for service improvement. Service improvement is the use and storage of content that is not personal data to develop and improve AWS and affiliate machine-learning and artificial intelligence technologies. For this purpose, we might store content in an AWS Region outside of the AWS Region where you are using the service. As an AWS customer, you can opt out of having your content used for service improvements at any time.

You can create opt-out policies for an individual AI service, or for all services supported by AI services opt-out policies. You can also query the effective policy applicable to each account to see the effects of your setting choices.

For more detailed information, see AWS Machine Learning and Artificial Intelligence Services in the AWS Service Terms. For a list of services supported by AI services opt-out policies, see List of supported AI services.

Considerations when using AI services opt-out policies

Opting out applies to all AWS Regions excluding AWS GovCloud (US)

When you specify an opt-in or opt-out preference for a service, that setting is global and applied to all AWS Regions excluding the AWS GovCloud (US) Regions. Setting the value from within one AWS Region replicates to all other Regions.

Opting out can affect service functionality

AWS AI services might need to store your content to provide the service to you in a capacity unrelated to any service improvement, and opting out might affect that functionality. For example, Amazon Lex stores utterance analytics as part of providing those analytics to you. For more detailed information, see AWS Machine Learning and Artificial Intelligence Services in the AWS Service Terms.

Opting out deletes all of the associated historical content

When you opt out of content use by an AWS AI service, that service deletes all of the associated historical content that was shared with AWS before you set the option. This deletion is limited to data stored that is not required to provide service functions.

For example, you use a service while opted in. That service might store copies of that your content for service improvement. You opt out. Any copies that have been stored by the service for service improvement are deleted, but any data that is used to provide the service to you is not deleted.