Accessibility Statement

This statement applies to content published via the EUSurvey application: https://ec.europa.eu/eusurvey

The EUSurvey application is managed by Digital services (DG DIGIT) and is designed to be accessible to as many people as possible, including those with disabilities.

This accessibility statement concerns:

Surveys and their web content, accessible to survey participants
All EUSurvey instances managed by DG DIGIT (e.g. Consultation, Acceptance)

Please note that this statement does not cover the back-office or administrative features of the application.

Accessibility features

You should be able to:

Zoom up to 200% without problems.
Fill out a survey using only a keyboard.
Navigate through and complete surveys using a screen reader (e.g. NVDA or Windows Narrator).
Fill out our web accessibility-compliant EU CAPTCHA.

Keyboard Navigation: The EUSurvey application supports keyboard navigation with the following shortcuts:

Action	Keyboard Shortcut	Example
Move forward the focus	TAB	Navigate to the next actionable element.
Move backward the focus	MAJ + TAB	Return to the previous actionable element.
Activate or close a link, button, or dialog	ENTER	Open the 'Contact Form' link or close a dialog
Select/unselect combo boxes, checkboxes, or radio buttons	SPACE BAR	Check or uncheck an option.
Navigate dropdown menus	ARROWS UP / DOWN	Scroll through options in dropdown menus.

Note: Only actionable elements (e.g., buttons, links) are focusable in line with the accessibility guidelines.

Compliance and Testing The EUSurvey application complies with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

To ensure compliance:

A self-assessment was conducted by DG DIGIT using both automated tools (e.g., WAVE: https://wave.webaim.org) and manual testing.
Feedback from users, including people with disabilities, was incorporated to improve accessibility.
Last evaluation date: 1st February 2024.
Last review of this statement: 13th December 2024.

Feedback Mechanism We welcome your feedback on the accessibility of the EUSurvey service. If you encounter accessibility barriers, please use our Feedback form and select the option 'I have an accessibility enquiry'.

We aim to respond to all enquiries within 15 business days.

Compatibility with browsers and assistive technology The EUSurvey service is designed to work with:

The latest version of Google Chrome, Mozilla FireFox and Microsoft Edge browsers.
Assistive technologies such as NVDA (NonVisual Desktop Access) and Windows Narrator.

The service also supports mobile web browsers and screen readers, including VoiceOver (iOS) and TalkBack (Android). However, some advanced survey layouts may not display as intended on smaller screens.

Non-accessible content Despite our commitment to accessibility, some limitations may exist:

Browser-specific quirks: Older browser versions may not fully support all accessibility features.
Mobile navigation challenges: Complex survey layouts may be difficult to navigate using mobile screen readers.
CAPTCHA usability: While the CAPTCHA is designed to be accessible, users may experience occasional compatibility issues with certain assistive technologies.

If you encounter any issues not listed above, please contact us so we can address them.

Technical specifications The accessibility of the EUSurvey service relies on the following web technologies:

HTML: For structuring content.
CSS: For layout and design.
JavaScript: For interactive elements.

These technologies are designed to ensure compatibility with assistive tools and modern design browsers.