What do suppliers need to know?
Over the years, industry has been able to work with EU policy objectives establishing a ‘win-win’ scenario for all actors: this thanks to a longstanding industry commitment to developing and implementing Ecodesign and Energy Labelling legislation to establish more and more energy-efficient, durable, reusable, repairable and recyclable products.
Both Ecodesign and Energy Labelling have been an overwhelming success for manufacturers to accomplish environmental, energy efficiency, and decarbonisation objectives for energy-related products.
Industry has shown capacity to make more durable products and prolong their lifespan. The EU energy label has stimulated competition, with manufacturers investing in innovation to have the newest models appear in the highest performance classes.
User Guide for Suppliers
This manual is intended to guide suppliers of energy related products, in the scope of the Energy Labelling Regulation (EU) 2017/1369 and of the Tyre Labelling Regulation (EU) 2020/740, in the preliminary steps required before starting registering product models in EPREL, i.e.:
(a) the User Profile creation
(b) the Organisation Profile creation
(c) the Organisation Electronic Verification
(d) the Product Models creation and management
(e) File Upload and System-to-System delivery registration
- 5 NOVEMBER 2024
EPREL user guide
The steps illustrated in this guideline are mandatory and represent a pre-requisite step before starting your product registration process, as required by the regulations above mentioned.
What to document?
As a supplier, you are responsible for documenting that your product complies with the applicable requirements. This can be inspected by the national market surveillance authorities (MSAs).
It is therefore important that you are aware of and knowledgeable about the following:
- CE-mark
- Energy label and product information sheet
- Technical documentation
- DoC, DoI and equivalent models
- Values
- Testing methods
What to consider, when introducing your product on the market
In the Ecodesign and Energy Labelling legislation, the following terms are frequently used:
“Placing a product on the market” refers to the first time of “making available on the market” of a product. For example, a manufacturer of household appliances finishes manufacturing a batch of tumble dryers and sells them directly to a home appliance store. At this point, the tumble dryers are placed on the market.
A product is not placed on the market (nor made available) when the product is:
- Produced and will be directly exported to a market outside the EU.
- Still in the stage of testing and validation.
- At the EU customs territory in transit, placed in free zones, warehouses, temporary storage or other special customs procedures.
- Manufactured for own use.
The importance of this term is related to the fact that economic operators in the supply chain have to ensure that only compliant products circulate on the Union market.
A product is made available on the market when supplied for distribution, consumption or its intended resp. foreseeable use on the EU market in a business-related context (i.e. no charities, hobbyists, etc.), whether in return for payment or free of charge.
A product can be made available several times, e.g. if handed over between several distributors.
Making available a product supposes an offer or agreement (written or verbal) between two or more legal or natural persons for the transfer of ownership, possession or any other right concerning the product after manufacture. This means that the product is intended to be placed at the disposal of another legal or natural person. The transfer does not necessarily require the physical handover of the product.
“Putting into service” of a product refers to its first use for its intended purpose by an end-user.
For example, when a plumber installs a new combi boiler in a residential property, connects it to the heating system, and ensures it functions properly, the combi boiler is considered put into service.
Putting into service occurs simultaneously or after making a product available on the market resp. placing on the market.
Compliance with EU legislation is only required at the time of placement on the market. I.e. products that were placed on the market and compliant to the legislation valid at that time can still be sold or installed by dealers or installers even if the legislation meanwhile has changed. This could be the case, e.g. if a product is sold by the supplier to a dealer or installer but sold and installed for an end-user at a later stage. However, if explicitly specified in EU legislation, member states can prohibit the putting into service of products that were compliant when placing on the market.
As various obligations refer to one of these three events, it is important to understand the meaning.
A key element of this is that the terminology used in the legislation does not always correspond to everyday language. Therefore, you must gain a solid understanding of what the terms in the legislation mean.
Please be aware that, the three events can take place at the same time or in the order given above, but never reverse.
Roles and Obligations
Ecodesign legislation and obligations of manufacturers
For a precise understanding of these obligations, please consult the legislative text of the Ecodesign Directive 2009/125/EC and the specific implementing measures for the products groups in the scope of the legislation.
You may find useful answers to possible outstanding or pressing questions in the specific FAQ sections for suppliers.
Energy Labelling legislation and obligations of suppliers
For a precise understanding of these obligations, please consult the text of the Energy Labelling Regulation (EU) 2017/1369 and the specific delegated measures for the products groups in the scope of the legislation. Please consult the specific section for a complete list of products in the scope of the Energy Labelling legislation.
You may find useful answers to possible outstanding or pressing questions in the specific FAQ sections for suppliers.
The obligations of suppliers towards dealers
- The supplier shall deliver you the electronic version of the label and the product information sheet.
- The supplier shall deliver every single product to you with a copy of the label in the correct format.
- If you request an energy label and/or a product information sheet from the supplier, the supplier shall provide this within five working days.
- In order to facilitate the display of labels or its class and range, including in online distance selling, in visual advertisement, in technical promotional material and on the internet, suppliers shall communicate the EPREL model registration number to dealers or to distributors, as applicable (Art. 14 of the EPREL Implementing Act)
- To allow for the consultation of a model’s registration in EPREL, the dealer or the distributor shall ensure that the QR code is readable when putting a product model or tyre in display for sale (Art. 14 of the EPREL Implementing Act)
To avoid that you have to attach the energy label to the product with adhesive tape (which often leads to non-readable QR codes), suppliers shall deliver the energy labels as stickers, if appropriate for the product (e.g. for light sources, the label must be on the packaging).
Economic operators (who does what?)
Within the context of Ecodesign and Energy Labelling, a network of economic actors collaborates to ensure the efficient and sustainable use of energy resources. These actors play distinct roles and contribute to the overall effectiveness of these regulatory frameworks.
Find more information here below about their roles and responsibilities:
What is EPREL?
As of 1 January 2019, Suppliers need to register their product models submitted to energy label obligations, in the 'product database', before placing on the Union market the first product of a model in the scope of the Labelling legislation.
The 'product database', established in application of Article 12 of the Energy Labelling Regulation, is designated as 'EPREL' (European Product Registry for Energy Labelling).
Suppliers have to upload models data in a 'Compliance system':
- the public information, becoming later available as "Product information Sheet" (or "Product Fiche", as called in the repealed Directive Directive 2010/30/EU) and as "energy label" from a different 'Public system
- The compliance-related data, referred to in the legislation as "technical documentation", that will be only accessible, on a need-to-know basis by compliance control authorities to perform their duties of market surveillance.
The public model information is intended for facilitating purchase choice, both by common citizens and in bulk purchases, as in green public procurement. This data is also used to set eligibility criteria where the highest performance classes (e.g. the top class or the highest two classes) are targeted, such as in the Green Taxonomy or for incentives or VAT reduction measures at national level or for other data-analysis needs.
Access EPREL
EPREL is hosted by the European Commission. The system where models have to be registered, known as Compliance EPREL system is hosted in a secured network and is completely different from the Public EPREL system, for free consultation, that is only mirroring the public information part (updated on a daily basis).
To access the Compliance system, a user has to first create an account in the Commission environment, called EU Login.
In short, the preliminary steps (EPREL User Guide for Suppliers, p.19), to be executed once, involve:
- EU-Login user account creation
- Organisation creation (by such EU Login, then becoming the top Supplier Admin(istrator) for that supplier)
- (optional) Invitation of additional users (that can get different roles, with different access rights as attributed by the Supplier Admin)
- Passing the Supplier Verification Process, (to be executed by the Supplier Admin, once).
Only after the completion of the above mentioned steps, product models can be registered.
In a transitional phase, it has been possible to register product models without having passed the 'Supplier verification', however from 22 October 2024 this is not possible anymore.
Register a model in EPREL
Since 1 January 2019, suppliers (manufacturers, importers or authorised representatives established in the EU and EEA (Norway, Iceland and Lichtenstein)) must register products required to have an EU energy label in the EPREL database before placing them on the EU market. As part of the Northern Ireland (XI) Protocol under the UK withdrawal agreement from the EU, these rules also apply in Northern Ireland as well (after 1 January 2021).
Manufacturers established in third countries (i.e. outside EU/EEA and XI) need an importer or an authorised representative established in one of the countries/territories mentioned above to register their products.
Once the supplier organisation has been created in EPREL and it has been electronically verified, then product models can be registered.
For a detailed, step by step, description of the process, please consult the more detailed EPREL User Guide for Suppliers (p.94). A wiki also offers detailed instructions on how to manage the registration process in EPREL.
Public System | Compliance System |
---|---|
Browse models | Register models |
Kindly note that there are no registration costs required!
Suppliers verification
To ensure that the information entered and published in EPREL is genuine and from reliable source, before registering models, suppliers need to pass a verification process where both their identity and their establishment in the Union is electronically verified. The establishment in the Union is a requirement enshrined in the Labelling Regulation and necessary to enforce compliance by national Member State Authorities performing market surveillance and in line with the Product Liability Directive requiring that there is always an economic operator within the EU from whom a victim can claim compensation, including for products sold through online platforms.
For a detailed, step by step, description of the process, please consult the more detailed EPREL User Guide for Suppliers (p.44)
- 22/10/2024Suppliers verification becomes mandatory
- To register or perform any editing of registered models, suppliers have to be already verified (Article 3)
- Models registered by suppliers still not verified after this date are not listed in searches anymore, are not retrievable via APIs and only appear if the registration number is entered (typing the number or via QR reading), (Article 7)
- Any "identity type" accepted in a transitional period (NTR, VAT, LEI, PSD, xx:) (Article 6.1 derogating Article 4)
- 22/04/2025National trade/business registration code into the seals becomes mandatory
- electronic seals with 'NTR' (National Trade/business registration) is the only identity type accepted from this date (Article 4, end of derogation as from Article 6.1). No end of validity set for these seals (unless differently regulated by a future regulation)
- Verifications using seals with VAT, LEI, PSD and xx: identity types completed before this date remain valid (Article 7.1), but only until 22/04/2027 (Article 7.2)
- 22/04/2027End of validity for any verification not including the national trade/business registration code
- Verifications completed, before 22/4/2025, using seals with VAT, LEI, PSD and xx: identity types need to be renewed and the national trade/business registration code needs to be provided and verified using seals with the "NTR" identity type (Article 6.2)
- 22/10/2024Verification becomes mandatory
Digitally signed Business/trade Certificate to be provided (Articles 5.3.a and 5.3.b)
Trademark authorisation by the owner to be provided (Articles 5.3.c)
List of Trust Service Providers (QTSP)
The Member States of the European Union and European Economic Area publish trusted lists of qualified trust service providers (QTSP) in accordance with the eIDAS Regulation. A complete list, managed by the European Commission of all EU/EEA Qualified Trust Service Provides is available via the eIDAS dashboard.
A number of QTSP that have explicitly declared their support for delivering the 'specific' desired service for EPREL are listed below. Providers not in this list are anyhow, in principle, qualified for providing the required service.
QTSPs willing to be included in this list can provide all details writing to EC-EFFICIENT-PRODUCTS-PORTALec [dot] europa [dot] eu (EC-EFFICIENT-PRODUCTS-PORTAL[at]ec[dot]europa[dot]eu).
List of Trust Service Providers having confirmed services for delivery of qualified seals according to modalities and formats for EPREL supplier verification:
- eSeal support: Cloud
- Remote Identification: Yes
- Identity type: VAT/NTR
- Duration (months): 1, 12, 36
- Non supported EU/EEA/NI countries: /
- Link to description (qualified Seals): https://www.intesigroup.com/en/eprel/, https://www.intesigroup.com/it/eprel-eseal/
- Link to form: https://www.intesigroup.com/en/eprel/contact/, https://www.intesigroup.com/it/eprel-eseal/contatti/
- Service Contact mail: firmadigitaleintesigroup [dot] com (firmadigitale[at]intesigroup[dot]com)
- Service Contact phone: +39 3443423873
- eSeal support: QSCD Token (Hardware)
- Remote Identification: Yes
- Identity type: NTR / VAT
- Duration (months): 12, 24, 36
- Non supported EU/EEA/NI countries: /
- Link to description (qualified Seals): https://portal.skidsolutions.eu/order/certificates
- Link to form: https://portal.skidsolutions.eu/order/certificates
- Service Contact mail: salesskidsolutions [dot] eu
- Service Contact phone: +372 610 1885
- eSeal support: Cloud solution with signatureFolder (online signature desk) EPREL tutorial, one to one Zoom call, ticketing system, email of the Account Manager and support for Verification Workflow
- Remote Identification: Yes - Remote identification smartOnboarding
- Identity type: VAT/NTR
- Duration (months): 36
- Non supported EU/EEA/NI countries: We do support all the legal entities "established" in EU (supplier, distributor, authorised representative), i.e. registered in a chamber of commerce or the-like in one of the EU countries, Northern Ireland, Norway, Iceland or Liechtenstein
- Link to description (qualified Seals): https://www.trustpro.eu/eseal-fastrack/, https://www.trustpro.eu/eseal-fastrak-faq/, https://www.trustpro.eu/2022/02/trustpro-qualified-eseal-eprel-verified/
- Link to form: https://sa.trustpro.eu/tpsa/multisign?language=en
- Service Contact mail: infotrustpro [dot] eu (info[at]trustpro[dot]eu)
- Service Contact phone: /
- eSeal support: Cloud by default, but available in QSCD token
- Remote Identification: Yes
- Identity type: VAT/NTR
- Duration (months): 24 months - Access to the signature platform to carry out a qualified electronic signature (5 free signatures)
- Non supported EU/EEA/NI countries: All admitted
- Link to description (qualified Seals): https://anf.es/en/electronic-seal-certificate-for-eprel/
- Link to form: https://www.anf.es/pdf/Sello%20electro%CC%81nico%20Application%20form%20EPREL.pdf
- Service Contact mail: eprelanf [dot] es (eprel[at]anf[dot]es)
- Service Contact phone: + 34 93 266 16 14
- eSeal support: HW (HSM owned by the applicant), Token (smart card also available)
- Remote Identification: Yes
- Identity type: VAT, NTR, LEI, PSD (in Spain, VAT is required by law)
- Duration (months): 12, 24, 36, 48 (Discount for long periods)
- Non supported EU/EEA/NI countries: /
- Link to description (qualified Seals): https://eadtrust.eu/en/electronic-certificates/company-seal/
- Link to form: https://eadtrust.eu/en/request-an-electronic-certificate/
- Service Contact mail: infoeadtrust [dot] eu (info[at]eadtrust[dot]eu)
- Service Contact phone: +34 91 716 05 55
- eSeal support: Software, Hardware token (FIPS), and QSCD
- Remote Identification: No
- Identity type: VAT/NTR/PSD/LEI but NTR and VAT recommended
- Duration (months): 12, 24, 36
- Non supported EU/EEA/NI countries: All supported
- Link to description (qualified Seals): https://sectigo.com/eidas-products
- Link to form: https://sectigo.com/ssl-certificates-tls/eidas-sealing-certificates
- Service Contact mail: salessectigo [dot] com (sales[at]sectigo[dot]com)
- Service Contact phone: (London Office) England : 0204 519 2097 /France: +33 3 66 72 95 95 / Germany: 0800 100 23 28 / Italy: +39 02 47921 708 / Spain: +34 900 838 451 / Sweden : +46 (0) 208 892 47 / Denmark : +45 (8) 082 0060 / Netherlands : +31 85 888 03 04 / Ireland : +353 1 525 5930 / Belgium : +33 (0)3 66 72 95 95 / Portugal : 914 142 288
- eSeal support: HW token
- Remote Identification: No
- Identity type: VAT/NTR
- Duration (months): 12, 36
- Non supported EU/EEA/NI countries: NI
- Link to description (qualified Seals): https://esign.bg/en/useful/documents/
- Link to form: /
- Service Contact mail: esignsep [dot] bg (esign[at]sep[dot]bg)
- Service Contact phone: +359 70 018 283
- eSeal support: Cloud
- Remote Identification: Yes
- Identity type: VAT/NTR
- Duration (months): 24
- Non supported EU/EEA/NI countries: Only DE supported
- Link to description (qualified Seals): www.bank-verlag.de/eprel
- Link to form: www.bank-verlag.de/eprel
- Service Contact mail: bvtrustbank-verlag [dot] de (bvtrust[at]bank-verlag[dot]de)
- Service Contact phone: +49 221 5490 - 222
- eSeal support: HW token RemoteSeal service
- Remote Identification: Personally, or requestor with power of attorney
- Identity type: VAT/NTR/PSD
- Duration (months): 12 month, on-line renewal
- Non supported EU/EEA/NI countries:/
- Link to description (qualified Seals): https://www.ica.cz/qualified-certificate-for-electronic-seal, https://www.ica.cz/remote-seal-en
- Link to form: https://www.mujcertifikat.cz/get-certificate/company
- Service Contact mail: jarosovaica [dot] cz (jarosova[at]ica[dot]cz)
- Service Contact phone: +420 284 081 940
- eSeal support: HW token
- Remote Identification: Yes
- Identity type: VAT
- Duration (months): 12, 24, 36
- Non supported EU/EEA/NI countries:/
- Link to description (qualified Seals): https://digisign.ro
- Link to form: https://digisign.ro
- Service Contact mail: officedigisign [dot] ro (office[at]digisign[dot]ro)
- Service Contact phone: 004 031 620 2000
- eSeal support: Cloud
- Remote Identification: Yes
- Identity type: NTR
- Duration (months): 36 (certificate validity), 12 (billing period)
- Non supported EU/EEA/NI countries: EU/EEA/NI countries
- Link to description (qualified Seals): https://e-szigno.hu/en/eprel
- Link to form: https://e-szigno.hu/en/eprel
- Service Contact mail: infomicrosec [dot] hu (info[at]microsec[dot]hu)
- Service Contact phone: +36 1 505 4444
- eSeal support: Cloud / HW Token / Software
- Remote Identification: Yes
- Identity type: VAT
- Duration (months): 12, 24, 36, 48, 60
- Non supported EU/EEA/NI countries: All accepted
- Link to description (qualified Seals): https://web.uanataca.com/en/blog/digital-transformation/electronic-seal-for-eprel
- Link to form: https://www.firma-electronica-uanataca.com/digital-certificate-eprel
- Service Contact mail: legaluanataca [dot] com (legal[at]uanataca[dot]com); operationsuanataca [dot] com (operations[at]uanataca[dot]com)
- Service Contact phone: +34 935272290
- eSeal support: Token
- Remote Identification: Yes
- Identity type: VAT/NTR/PSD/LEI
- Duration (months): 12, 24, 36
- Non supported EU/EEA/NI countries: BG, FI, MT
- Link to description (qualified Seals): https://www.transsped.com/electronic-seal
- Link to form: vanzaritranssped [dot] ro (vanzari[at]transsped[dot]ro)
- Service Contact mail: supporttranssped [dot] ro (support[at]transsped[dot]ro)
- Service Contact phone: +40 212107500
- eSeal support: Smard card HSM
- Remote Identification: No
- Identity type: VAT/ PSD
- Duration (months): 12, 24
- Non supported EU/EEA/NI countries: only EU
- Link to description (qualified Seals): https://www.elektronicznypodpis.pl/oferta/pieczec-elektroniczna/
- Link to form: https://szafir.kir.com.pl/eshop-web/en/items.html?id=191
- Service Contact mail: kontaktkir [dot] pl (kontakt[at]kir[dot]pl)
- Service Contact phone: +48 225455555
- eSeal support: Cloud / HW token
- Remote Identification: Yes
- Identity type: VAT
- Duration (months): 1, 24, 36
- Non supported EU/EEA/NI countries: BG, FI, MT
- Link to description (qualified Seals): https://www.digitalsign.pt/en/certificado-digital
- Link to form: https://www.digitalsign.pt/en/certificado-digital
- Service Contact mail: xxyy [dot] zz (comercial[at]digitalsign[dot]pt)
- Service Contact phone: +351 253560 650
- eSeal support: HW token
- Remote Identification: No (the certificate can be issued also based on notarized the power of attorney)
- Identity type: VAT/NTR/PSD/LEI
- Duration (months): 12, 24, 36
- Non supported EU/EEA/NI countries: /
- Link to description (qualified Seals): https://eidas.disig.sk/en/qualified-certificates/qc-for-electronic-seal/
- Link to form: /
- Service Contact mail: radisigdisig [dot] sk (radisig[at]disig[dot]sk)
- Service Contact phone: +42 1220850140
- eSeal support: HW token. SK is responsible for the eSeal certificate, the .pdf signing is organised together with two partners Adobe or dokobit.com
- Remote Identification: Yes
- Identity type: NTR
- Duration (months): 12, 24, 36
- Non supported EU/EEA/NI countries: To use Adobe, we support all countries. To use Dokobit.com, we do not support: Austria, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, France, Germany, Greece, Hungary, Ireland, Luxembourg, Malta, Netherlands, Romania, Slovakia, Slovenia, Liechtenstein
- Link to description (qualified Seals): https://www.skidsolutions.eu/en/services/Digital-stamp/
- Link to form: https://www.skidsolutions.eu/en/services/Digital-stamp/e-seal-qscd/?service/digital_stamps_qscd
- Service Contact mail: salesskidsolutions [dot] eu (sales[at]skidsolutions[dot]eu)
- Service Contact phone: +372 610 1885
- eSeal support: HW Token (Smartcard)
- Remote Identification: Identification via German PostIdent (eID or branch), Notary, German Embassy (EmbassyIdent)
- Identity type: National Trade Register NTR
- Duration (months): up to 36 Months / 3 Years
- Non supported EU/EEA/NI countries: eIDAS compliant without Exceptions
- Link to description (qualified Seals): https://www.d-trust.net/eprel
- Link to form: https://portal.d-trust.net/shop/zVqZ4jnp2p/group/jlpFuWyQ84, First-time E-Mail-registration necessary, available in German and English
- Service Contact mail: supportd-trust [dot] net (support[at]d-trust[dot]net)
- Service Contact phone: + 49 30 25 980
- eSeal support: Cloud, QSTP Token
- Remote Identification: Yes
- Identity type: VAT
- Duration (months): 12 months
- Non supported EU/EEA/NI countries: None
- Link to description (qualified Seals): DOC-201112.20C1715 Declaracion de Practicas Certificacion de Indenova SL.pdf
- Link to form: Sede Electrónica (esigna.es)
- Service Contact mail: infolleida [dot] net (info[at]lleida[dot]net)
- Service Contact phone: +34 973 282 300
- eSeal support: QCeSeal delivered on QSCD (Thales SafeNet eToken 5110 CC)
- Remote Identification: Yes
- Identity type: NTR
- Duration (months): 36 months
- Non supported EU/EEA/NI countries: Only supporting NO,SE,DK,FI,IS,LI,ES,LA
- Link to description (qualified Seals): https://www.buypass.com/products/eseal--and-enterprise-certificate/qualified-electronic-seal-qes
- Service Contact mail: supportbuypass [dot] no (support[at]buypass[dot]com)
- Service Contact phone: +47 22 70 13 00
- eSeal support: Cloud solution with online signature platform (support material for EPREL)
- Remote Identification: Yes – various methods for remote identification supported
- Identity type: NTR
- Duration (months): 60 months (including unlimited sealing transactions)
- Non supported EU/EEA/NI countries: all supported
- Link to description (qualified Seals): https://www.a-trust.at/de/produkte/Firmensiegel/EPREL_Firmensiegel/
- Link to form: https://www.a-trust.at/bestellungen/eprel/
- Service Contact mail: vertrieba-trust [dot] at (vertrieb[at]a-trust[dot]at)
- Service Contact phone: /
- eSeal support: Cloud (Qualified eSeal certificate)
- Remote Identification: Yes
- Identity type: NTR (National Trade Register, KVK)
- Duration (months): 12
- Non supported EU/EEA/NI countries: Netherlands only
- Link to description (qualified Seals): https://www.digidentity.eu/nl/e-seal-eprel?gad_source=1&gclid=CjwKCAiA0PuuBhBsEiwAS7fsNeQdTwgndWlmiuTo2yghsieyN3331CgfjyEB2mi9uaY1NUuHOJLEhxoC9VUQAvD_BwE
- Link to form: https://www.digidentity.eu/nl/get-in-touch#form
- Service Contact mail: helpdeskdigidentity [dot] eu (helpdesk[at]digidentity[dot]eu)
- Service Contact phone: +31(0)70 700 79 76
- eSeal support: Cloud (HSM), Software, Hardware token, and QSCD
- Remote Identification: Yes, via video identification
- Identity type: VAT, PSD, and NTR
- Duration (months): from 12 to 60
- Non supported EU/EEA/NI countries: none
- Link to description (qualified Seals): https://globaltrust.eu/en/verify-your-company-in-the-eprel-database/
- Link to form: https://order.globaltrust.eu/php/formservice.php?form=order_signature_en&st=T2GSEALQUAL
- Service Contact mail: infoglobaltrust [dot] eu (info[at]globaltrust[dot]eu)
- Service Contact phone: +43 1 532 0 944
- eSeal support: QCeSeal on QSCD (Smart card HSM)
- Remote Identification: Yes
- Identity type: NTR (National Trade register)
- Duration (months): 12
- Non supported EU/EEA/NI countries: All supported
- Link to description (qualified Seals):https://www.commfides.com/en/eu-qualified-seal/
- Link to form:https://www.commfides.com/en/qscd-order/
- Service Contact mail:servicedeskcommfides [dot] com (servicedesk[at]commfides[dot]com)
- Service Contact phone: +47 21 55 62 60
- eSeal support: hardware: QSCD token / Cloud: using remote QSCD
- Remote Identification: Remote identification is available for persons. The qualified seal (QSeal) is issued to a company and the information about the company cannot be verified online therefore to issue the QSeal we cannot perform remote identification.
- Identity type: the QSeal is issued to legal persons
- Duration (months): 12, 24 or 36
- Non supported EU/EEA/NI countries: We can issue QSeals in the EU and EEA countries. For other countries than EU&EEA we evaluate the issuance of certificates case by case.
- Link to description (qualified Seals):https://www.certsign.ro/en/products/eidas-trust-services/electronic-seal/
- Link to form: The customers can buy the QSeal using this form https://shop.certsign.ro/produs/servicii-de-incredere/sigiliu-electronic/
- Service Contact mail:supportcertsign [dot] ro (support[at]certsign[dot]ro). We recommend to use the contact form https://www.certsign.ro/ro/#sigiliu-electronic-popup-
- Service Contact phone: +4 031 101 1870
Please recall that this is an open market: any provider, in principle, established in any country may provide the service to a supplier in a different country (limitations, if any, are indicated in the table).
Technical standards
Suppliers may enjoy presumption of conformity as regards the measurement standards or methods used to assess compliance if they apply harmonised standards, the reference numbers of which have been published in the Official Journal of the European Union. Check the list of such standards harmonised in relation to ecodesign and energy labelling.
More Energy Labelling Tools
The EPREL database generates all energy labels based on the data that suppliers entered when registering their product models. Every product is available from a model description page in EPREL, where labels and product information sheets can be viewed and downloaded. These labels are also available in high resolution and vectorial format for use by professionals. Access to the models description page is possible in these ways
- for products that have the new labels, (dishwashers, washing machines, washer-dryers, electronic display, domestic refrigerators, commercial refrigerators, vehicle tyres and light sources) with a QR code, by simply scanning the code.
- by entering the model identifier (and or the trademark) in the search page for each product group in EPREL
- via Application Programming Interfaces (API): this modality is suggested for on-line stores that have the obligation to display label and product information sheets close to the price indication. Further guidance and information on the syntax of APIs is available in the EPREL wiki (EU login required).
As the registration of products is mandatory, manual generation of labels is only intended to 'reproduce' labels for specific graphical needs (e.g. brochures or printouts on boxes): energy label templates are available for this purpose (InDesign and other file formats).
Read more about the creation, format and printing of the energy label.
Useful links
Commission Notice on the implementation of EU product groups C/2016/1958, The ‘Blue Guide’: this notice provides clarifications on a number of concepts and terms such as 'making available on the market', 'placing on the market', 'CE marking', 'conformity assessment', market surveillance', etc.
List of products in the scope of Ecodesign or Energy Labelling legislation: this page provides a complete list of the regulated products. Some are only regulated by Ecodesign and do not involve registration into the EPREL database. Some are also or only regulated by Energy Labelling legislation, involving registration obligations.
The Framework Labelling Regulation (EU) 2017/1369 setting a framework for Energy Labelling
Commission Implementing Regulation (EU) 2024/994 laying down operational details of the product database established under Regulation (EU) 2017/1369 (Note : In connection with the publication the layout of point 3c in Art. 5 had become misaligned. A corrigendum has been published on 4 October 2024 under the unique number 2024/90603.)