Customer Experience (CX) Blog Podcast Customer Success eBooks BrightTALK Webinars Whitepapers In the News

More like this...

Home + Resources + Customer Success

Cloud

Chesapeake Regional Healthcare Relies on ePlus for Managed Data Protection

“Through collaborative design, deployment, and rigorous testing with ePlus, we now have complete certainty in our ability to protect and recover our data.”
- Maurice Bastarache, Chief Information Officer, Chesapeake Regional Healthcare

Chesapeake Regional Healthcare Relies on ePlus for Managed Data Protection
Business Challenges

Business Challenges

  • Chesapeake Regional Healthcare sought to strengthen its ability to respond to a ransomware event or other data disruption and increase its disaster recovery and business continuity capabilities.
  • The organization’s existing backup solution presented several challenges, including complexity to maintain, lack of support by the vendor, diminished confidence in the solution’s ability to withstand corruption due to ransomware, lack of analytics to identify a valid restore point, and limited ability to store backup data on-premises for more than three days.
  • The customer wanted to drive down operational costs by eliminating the existing colocation data center and minimizing capital investments.
Why ePlus

Why ePlus?

  • ePlus has demonstrated success helping customers achieve their business goals through creative technical solutions.
  • ePlus has a long-standing relationship with Chesapeake Regional Healthcare, providing service desk, data center storage, compute, voice infrastructure, and ongoing project support.
  • ePlus delivers a broad range of fully managed “as a Service” offerings with flexible consumption models and comprehensive project management.
  • As the customer looked to modernize data protection, ePlus was the natural partner to assist in evolving these capabilities.
Solution

Solution

Managed Data Protection

  • ePlus engaged with Chesapeake Regional Healthcare to discover the business and technical requirements for data protection in scope for the initiative.
  • Through a series of design sessions, ePlus architected a Managed Data Protection and Disaster Recovery solution that will allow the customer to sunset their colocation data center.
  • ePlus Cloud Managed Backup provides resilient data protection built on the best-in-class Rubrik platform, integrated backup and offsite recovery, and turnkey management with 24/7/365 support over a three-year term.
  • ePlus deployed and tested the solution alongside the customer.
Business Outcomes

Business Outcomes

  • Chesapeake Regional Healthcare significantly enhanced its ability to operate in the face of a data disruption with a modernized data protection solution.
  • The customer realized operational efficiencies through 24/7/365 managed services and support to augment their internal teams.
  • They increased confidence in their ability to recover quickly in the event of ransomware event or other disruption and to retain backup data for 30 days, a ten-fold increase over the previous solution.
  • From a financial standpoint, the healthcare organization significantly reduced costs by eliminating its colocation data center and implemented the new solution with minimal capital and human investments.

Ready to learn more?

Preparation and success go hand in hand.
Connect with us or use the form.
+1 888-482-1122