The GLD Shop Opiniones

Hello Lisbeth,

Thank you so much for your positive feedback! We are so happy to hear that you loved our store, the fast shipping, and the items you received. We always strive to provide quality products and excellent service, and your satisfaction is our greatest reward.

We hope to see you again soon.

Kind regards,

Hello Vanessa,

Thank you so much for your kind words, as your feedback is of most importance to us. I can assure you we will continue to walk the extra mile and exceed your expectations.

Please feel free to reach out to us at support@thegldshop.com anytime, as we would be happy to assist you with any questions or concerns.

Thank you so much for your kind words! We’re thrilled to hear that you love your new jewelry piece. Your satisfaction means the world to us, and we’re happy to know we could exceed your expectations. We look forward to serving you again soon!

Hello Ana,

Thank you for your kind words! We are so happy to hear that you are satisfied with the quality of our products, shipping, and our customer service. We greatly appreciate your support and look forward to serving you again soon.

Best regards.

Hola!

Muchas gracias por dejar un comentario positivo. Saber que hemos ido más allá de sus expectativas es un objetivo por el que nos esforzamos, por lo que estamos muy contentos de que se haya tomado el tiempo para compartir su experiencia.

Gracias por apoyar a GLD.

Hello Lino,

Thanks for taking the time to write a review and we apologize for any negative experience you encountered. We do apologize for any misunderstanding regarding this tax. To clarify, it is the customer's country that imposes these fees for the package as all VAT and customs taxes go directly to the country's government. Therefore, we unfortunately never know when or how much will be imposed.

Since these packages are shipping internationally, the customer is the importer on record for the item and would have to comply with the local regulations.

I will follow up with you via email with compensation for the inconvenience. You will be hearing from us shortly.

Kind regards,

Hello Astrid,

Thank you for this amazing review!

We're thrilled to hear that your online shopping experience with us exceeded your expectations. Your satisfaction is our top priority, and we're delighted to hear that you love your new pieces!

Feel free to reach out to us with any questions or concerns at support@thegldshop.com, as we’d be more than happy to chat with you!

Thank you for this review, Jean! Hope to see you back soon!

Hello Kevin!

Thank you so much for taking the time to share your experience with The GLD Shop! We knew you were not going to be disappointed! It is so rewarding to hear we provided you with great jewelry and your expectations were more than met!

We hope to see you around soon!

Hello Cesar,

Thank you for taking the time to share your thoughts on your recent experience with us.

It means so much to us when our customers appreciate the hard work that goes into making each day here at The GLD Shop memorable. We promise to only continue to provide you with the best experience.

Thank you for supporting our brand!

Hola Andrea!

Muchas gracias por tomarse el tiempo para compartir sus pensamientos sobre su experiencia de compra. Nos ha alegrado mucho saber que tuviste una experiencia increíble.

Te agradecemos que hayas promocionado nuestra marca y nos hayas mostrado tu cariño.

Hello Victor,

Thank you for taking the time to leave your feedback.

We are delighted to hear that you value the efforts and service we put forth into GLD, as this upholds our industry leading standards. Your kind words are greatly appreciated by all of us.

Thank you so much for supporting our brand!

Hello Jimmy!

Thank you for your review! We are sorry for the misunderstanding! We do sell Solid Gold items as well as Vermeil pieces. However, the items you purchased are Gold-Plated.

We will email you shortly to assist you with a return.

Thanks!

Hi Luciano!

Thank you so much for reaching out and posting your review! We allow returns within 14 days from the delivery date. This allows you to get reimbursed if the quality does not meet your expectations.

Please reach out to support@gld.com so that we may assist you with your return! We are unable to see your situation as this time as you did not provide us with an order number.

Regards,

Your positive review has made our day! We’re so grateful to have customers like you who appreciate the hard work we put into our products and service. Thank you for your continued trust in GLD – we look forward to serving you again in the future!

Hello Sindy,

Thank you for your review. We are so thrilled to hear that you love our jewelry so much, as we strive to provide the best quality of jewelry and service to our consumers.

Please let us know if you have any questions or concerns that we may assist with, for it would be our absolute pleasure.

Hello Elda!

Thank you for taking the time to share your review with us! We are so sorry to hear you are experiencing a delay!

Please reach out to support@gld.com so that we may look into your order details and further assist you.

Regards,

Hola Sindy!

Es estupendo saber que tus expectativas se cumplieron con creces al comprar con nosotros. GLD se enorgullece de la satisfacción del cliente, por lo que nos encanta saber que su compra y la experiencia fueron excelentes.

¡Muchas gracias por apoyar nuestra marca!

Hola Carlos!

Muchas gracias por su comentario. Es un inmenso placer tener clientes como usted apoyando nuestra marca. Sepa que sus amables palabras no pasan desapercibidas. Por favor, no dude en ponerse en contacto con nosotros en support@thegldshop.com en cualquier momento, ya que estaremos encantados de ayudarle con cualquier pregunta o preocupación.