Our success is measured by our ability to enable our customers to achieve more. We earn their trust and their business—in that order—by listening to their needs and prioritizing work that helps them achieve their ambitions.

Owners are proud, take initiative to drive results, and are accountable. We encourage employees to prioritize long-term value creation over short-term results. If something needs to be done, “take out the trash.”

As builders, we are obsessed with our customers’ problems and constantly seek out their pain points. Builders are deeply resourceful and deliver world-class results through ingenuity, invention, and relentless iteration.

We take immense pride in innovating cutting-edge solutions. We seek bold leaders who see the world through a prism of opportunity, not limitation, and those who can achieve meaningful breakthroughs for our customers.

We humbly acknowledge that we do not have all the answers, but consistently take calculated risks to power innovation. Progress is valued more than perfection, and we embrace the role of failure as a teacher so we can focus on the problem versus the solution.

Speed is critical to our success. We value calculated risk and accelerated learning. The cost of inaction far exceeds the cost of course correction.

We are a resource constrained business and need to focus our efforts on the areas of the business with maximum impact to our customers. Leaders take input, debate vigorously but respectfully, make clear decisions, and commit to success, even when they disagree.

Great teams achieve great results and push each other hard to perform above and beyond expectation. We seek team-first individuals and invest in high-frequency coaching to continuously develop our people and teams.

We hire extremely talented people and empower them. We believe in management through context – not control – and achieve alignment through a “write it down” culture. We are focused on the “what” versus the “how” and trust our people to deliver for customers.

As a company whose technology touches billions of people globally, we not only embrace our differences but seek them out to evolve our limited perspectives. We accept and celebrate people from all walks of life, and see our differences not as a weakness but as a competitive strength.