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Apple

Apple Lenox Square

Electronics Store
Lenox, Atlanta
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7.3/10
508
ratings
  • Tips
    Ken O.
    "Apple care + is awesome"(3 Tips)
    Justine S.
    "Get to the store 15 mins before your Genius Bar appointment."(3 Tips)
    Vasha H.
    "They even outdo AppleCare support."(3 Tips)
    Maurice C.
    "This location is *always* crowded."(3 Tips)
Tips and Reviews icon97 Tips and reviews
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  • Kacee
    KaceeJune 12, 2013
    Zach at the Genius Bar was awesome. Thanks!
  • Brian J.
    Brian JonesSeptember 14, 2014
    I would think there is a method to the way customer service works here, but it sure as hell doesn't seem like it. Chaotic!
  • Stephen F.
    Stephen FeatherJuly 23, 2010
    I have found its beneficial to drive RIGHT BY this location and go on up to either Perimeter Mall or Northpoint Mall
  • Jeffrey G. H.
    Jeffrey G. HarlestonMarch 23, 2012
    Book an appointment!!! despite the numerous employees theres always bare people in here
  • Adrienne W.
    Adrienne WhiteJune 2, 2013
    The irony of not showing up late, yet not being attended to on time. Funny how that works.
  • Karina F.
    Karina FreireAugust 8, 2014
    How not to love an Apple store..
  • Ken O.
    Ken OrzeAugust 11, 2013
    Been here 5+ times
    Apple care + is awesome
  • Kristopha H.heart icon on user image
    Kristopha HohnOctober 24, 2011
    Been here 5+ times
    As of 24 October 2011, there's still a line if you need to get in.
  • @TiwaWorks :: Follow me
    @TiwaWorks :: Follow meOctober 25, 2011
    Get a sleeve for the iPad that protects front and back.
  • Dustin
    DustinDecember 30, 2009
    Genius store reps' iPhone payments have been down for 2 straight days. If you have to buy something, be prepared to wait in line a long time or buy it online
  • Sean C.
    Sean CraneAugust 31, 2010
    Been here 5+ times
    Too big for their britches...went to the smaller Perimeter store and not only got the help i needed, but they were MUCH more friendly. These guys were into new sales, not existing customer help.
  • Ally N.
    Ally N.February 9, 2013
    Been here 5+ times
    Once again, nonsensical policy requires ridiculous amounts of "understanding" from their customers. I.hate.you.Apple.Customer.Service.
  • Arma B.heart icon on user image
    Arma BenoitAugust 31, 2013
    Patrick at the Genius Bar is my hero.
  • Brent F.
    Brent FielderAugust 26, 2010
    Don't be late for you genius bar apt (even for traffic). I was 7 min late and so they canceled and put me on standby- here I wait over 1 hour later.. I called to tell them I would be late too. Oh well
  • A
    AFebruary 10, 2012
    飺瞭ry speaking too a person in a blue shirt and skinny jeans
  • Roderick G.
    Roderick GrinerAugust 13, 2011
    Been here 25+ times
    This store is like the fall out after the club... All these ass cracks and cleavage!
  • Tameka F.
    Tameka F.January 22, 2012
    Eli. Jahsun. Chris. Ian. All awesome !
  • Lauren G.
    Lauren GlaccumJuly 19, 2012
    Terrence at the Genius Bar is awesome!
  • Jaheed
    JaheedMay 20, 2011
    Been here 5+ times
    If you have a business ask Bill about the Joint Venture program.
  • James H.
    James HyslopOctober 25, 2013
    Waited an hour past my genius appt to be seen, only to be told I had to buy a new iphone5 because I'm 35 days out of warranty and they don't have any refurbs. At $279. No thank you. Waste of time.
  • Laura B.
    Laura BellingerJanuary 24, 2012
    Been here 10+ times
    Sherman is a great Genius!
    Upvoted 4 days ago
  • Colleen H.
    Colleen HartmanMarch 12, 2010
    Been here 50+ times
    This is a very large & busy Apple store.
  • Daniel H.
    Daniel HammondAugust 31, 2010
    Been here 5+ times
    Fantastic customer service. Always accommodating.
  • Miss N.
    Miss NaijaFebruary 3, 2013
    Been here 5+ times
    Just realized you can't just come up there w/o an appt
  • Tammie M.
    Tammie MoorelandNovember 27, 2010
    Ask for Landon for great customer service!
  • Lee B.
    Lee BirdsongDecember 29, 2012
    Kenny most helpful!
  • Ally N.
    Ally N.February 9, 2013
    Been here 5+ times
    Always accommodating? What a joke!
  • Lori
    LoriJuly 10, 2013
    Been here 5+ times
    Make an appt!
  • DropDeadFred
    DropDeadFredDecember 18, 2010
    Ask to use their bathroom in the back...stink it up
  • Alvaro M.
    Alvaro MassenzioJanuary 26, 2015
    Somebody now if they have iphone? tks
  • 馃敱Trebor M.heart icon on user image
  • Sophia C.
    Sophia ChinJuly 12, 2012
    Always so crowded..
  • Tameka F.
    Tameka F.January 22, 2012
    So busy in here you don't even realize rest of mall is dead
  • Matt G.
    Matt GilbertNovember 11, 2009
    Been here 100+ times
    make an appointment for service at the Genius Bar
  • Brad O.
    Brad O'NanJanuary 3, 2011
    Annoying they never have what you need when coming for a repair
  • Danny M.
    Danny MustaficAugust 20, 2011
    Been here 5+ times
    Good luck getting these kids to do anything!
  • Devontaheart icon on user image
    DevontaNovember 6, 2011
    They are expensive as hell but some I still end up back here!
  • Woody W.heart icon on user image
    Woody WommackSeptember 17, 2015
    This place is a nightmare
  • Gwen B.
    Gwen BaileyNovember 19, 2011
    Long lines on sat make that appt
  • Dan
    DanOctober 23, 2011
    Store R006
  • Joe J.
    Joe JonsenFebruary 17, 2011
    you need an iphone4
  • NANO
    NANOOctober 29, 2011
    Been here 10+ times
    This store is horrible. It takes 10 days to replace a bad hard drive in an iMac under AppleCare.
  • Yves N.heart icon on user image
    Yves NeidlingerOctober 9, 2011
    Been here 25+ times
    RIP Steve Jobs
  • Hollis E.
    Hollis EllisonJune 2, 2013
    worst customer service ever. You work at a mall store get over yourself you complete assholes.
  • Aaron B.
    Aaron BenjaminSeptember 19, 2011
    Horrible service. Horrible products.
  • Diana C.
    Diana C.September 24, 2018
    Tres horas de espera para revisar un fallo en el Ipad.
  • Bruno S.
    Bruno SantosOctober 20, 2010
    Comprando meu iPad.
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