Always busy after 7 because of the location (right off metro) but the line moves pretty quickly. The Baristas are much more friendly than most of the other Starbucks in the CBD.
The staff are great, but the space is SMALL. Besides the original Starbucks in Pike's Market, I have yet to see one this little. There are only seven spots.
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It took 10 mins for me to get my bagel here yesterday, but today it took 45 secs; this location is a total hit or miss when it comes to the efficiency you'd expect of a Starbucks in the city at 8am
Walk around the corner to another one. Staff barely speaks english, frequently botches the simplest orders, and then gets pissy when a refund is requested. AVOID AT ALL COST.
If you want a refill avoid this one, they're likely to give you the "it's been over an hour, you left the building and you have to pay full price" line.