The assistant was thorough in finding my game by going downstairs
GAME - Liverpool Avis 19
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4,2
Établissement
Changer d'établissementGAME, 62 Lord Street, L2 1TD Liverpool, GB
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I got a vr the other day from game and they were all nice to me and trying to get me to buy price plans. Then the vr went down in price went back there to see if they can give me the difference on refund or store credit and the women was friendly at 1st but when I ask her she's like a big no no we don't do refunds like that even on store credit. They knew what they were doing. never again am I shopping at game they just lost one customer. My advice do not shop there as there friendly 1st but price difference or refunds are a big no for them. Should of waited two days and be 50 pound better off.
Good product - perfect for his purpose
There was a range of games and other merchandise including teddies, pokemon cards and toys. The option of some preowned games too. The staff were helpful and friendly and made the process of signing up for a game reward card quick and easy
À propos de l'entreprise
À propos de GAME - Liverpool
Écrit par l'entreprise
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Coordonnées de contact
GAME, 62 Lord Street, L2 1TD, Liverpool, Royaume-Uni
4,2
Bien
19 avis
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Buying No Man's Sky
The assistant was thorough in finding my game by going downstairs
Date de l'expérience: 12 avril 2024
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I got a vr the other day from game and…
I got a vr the other day from game and they were all nice to me and trying to get me to buy price plans. Then the vr went down in price went back there to see if they can give me the difference on refund or store credit and the women was friendly at 1st but when I ask her she's like a big no no we don't do refunds like that even on store credit. They knew what they were doing. never again am I shopping at game they just lost one customer. My advice do not shop there as there friendly 1st but price difference or refunds are a big no for them. Should of waited two days and be 50 pound better off.
Date de l'expérience: 21 mars 2024
Réponse : GAME - Liverpool
Hi James,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
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Liverpool lord street.
Love going to liverpool lord street game would never go anywhere else for my games excellent customer service the staff here are amazing always go above and beyond
Date de l'expérience: 09 février 2024
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Nice staff
Nice staff - lady helpful with finding a plushie for my 7 year old son
Date de l'expérience: 03 février 2024
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Staff were helpful and had what game I…
Staff were helpful and had what game I waited
Date de l'expérience: 29 janvier 2024
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I mean it's alright
I mean it's alright, It can be a bit confusing trying to find stuff
Date de l'expérience: 24 janvier 2024
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Excellent customer service
Excellent customer service and the store staff are very friendly and knowledgeable
Date de l'expérience: 29 décembre 2023
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Excellent Customer Service
Quick, efficient and helpful service from the staff at Liverpool lord street.
Date de l'expérience: 18 novembre 2023
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Good service
Great team great service staff are very friendly and efficient it’s a pleasure to go there shops clean and inviting great advice for a noob like me and not a can of monster in sight
Date de l'expérience: 18 août 2023
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Good customer service 👍🏻
Date de l'expérience: 18 juillet 2023
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The refund exchange policy is not clear…
The refund exchange policy is not clear to the customer and you did not give me full refund and full exchange instead they took more than half of the price of the item and did not give back the money only voucher so that is like a double rip off
Date de l'expérience: 25 juillet 2023
Réponse : GAME - Liverpool
Hi Alex,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards
Customer Services
Sur invitation
Range of options & friendly staff
There was a range of games and other merchandise including teddies, pokemon cards and toys. The option of some preowned games too. The staff were helpful and friendly and made the process of signing up for a game reward card quick and easy
Date de l'expérience: 20 juillet 2023
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XBOX controller at a good price and…
XBOX controller at a good price and fast, friendly service from the young lady.
Date de l'expérience: 01 juin 2023
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Always in stock
Always in stock, always deliver on time including pre orders!
Date de l'expérience: 21 mai 2023
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Gaming
Game is amazing best store for gaming the staff are excellent ready to help when you are needed game tou rock
Date de l'expérience: 21 mai 2023
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