Total : 22
It's always a pleasure going to this Game the staff are so friendly and happy to talk about nerdy fun things and have a laugh with customers. We are so glad to have met the staff there and visit it almost every weekend. It has been a pleasure it's a shame the monks cross one is closing, we wish the staff our best for their future it has been a pleasure Game Monks Cross. To Tom and all his team thank you it's been a pleasure.
Date de l'expérience: 28 septembre 2024
Shocking bought a Nintendo switch, I spent £400 in the shop and had to return to the shop 3 times, because the game did not work. And no one was bothered 1 hr round trip everytime. No telephone numbers no way to contact anyone any other way online, customer service or anything it's 2023 never known anything like it. I won't be spending another penny in game. And telling anyone I know go stay clear of the place
Date de l'expérience: 03 juillet 2023
Réponse : GAME - Monks Cross
Hi Nathan,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind Regards
Customer Services
Great customer service, friendly. helpful and nothing was too much trouble. I work in retail and have done for many years so can really appreciate the hard work and dedication from all at Game Monks Cross York 👍
Date de l'expérience: 26 mai 2023
The staff member at the till was brilliant, very kind and helped me ensure I made the correct purchase regarding some mtg cards. Very welcoming and helpful
Date de l'expérience: 15 décembre 2023
The guy in the shop was super engaged with my 7 year old, he chatted with him about Pokémon and made him feel like a valued customer. Well done game monks cross York
Date de l'expérience: 09 juillet 2023
Very knowledgeable. Always helpful. Nothing is too much trouble. Helpful in choosing a new game.
Date de l'expérience: 11 mai 2024
As always a pleasant welcoming experience where the staff made my daughter feel happy and safe when looking around for a new game
Date de l'expérience: 24 juin 2023
Customer service assistant helped me chose what I wanted and assisted me in saving money top bloke
Date de l'expérience: 14 février 2024
I am of the older generation and needed some help re a gift...for my Grandson wanted a gift and was really pleased with the help from the staff as was not sure what I was looking for🤔😳
Thankyou so much xx
Date de l'expérience: 16 décembre 2023
Good variety of games etc very friendly knowledgeable and helpful staff and good value for money
Date de l'expérience: 14 mars 2024
Easy website to use. Delivery great. Product came in perfect condition
Date de l'expérience: 26 mai 2023
Really friendly staff, told me about all the offers thety had on at the time.
Date de l'expérience: 17 février 2024
Awesome staff, super friendly and helpful.
Date de l'expérience: 28 juillet 2023
The staff are very attentive and knowledgeable
Date de l'expérience: 12 décembre 2023
Staff was very helpful one of the better stores I have been in!
thank you!!
Date de l'expérience: 12 mai 2023
Date de l'expérience: 11 août 2023
Excellent service and knowledge, friendly team
Date de l'expérience: 13 décembre 2023
Date de l'expérience: 31 décembre 2023
Excellent customer service, very helpful quick ..
Date de l'expérience: 19 mai 2023
Great service and knowledgeable assistant
Date de l'expérience: 12 mai 2023
