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Summary.
While most leaders understand the importance of good data to their operations, too many fail to recognize the critical role that people play in creating it — and even make it harder for people to do the right things when it comes to data. Yet it doesn’t take much — a little training, an opportunity to speak up, better KPIs — to get far better results. Leaders should support pride in workmanship, seize opportunities, and take point on leading culture change.By now, most companies know — on an intellectual level at least — that good data is essential to efficient operations, sound decision-making, and powerful AI. However, they fail to recognize the critical role that people play in the creation of good data. Indeed, many view people as a large part of the problem, blaming them for lack of attention, a reluctance to learn new skills, and undue fear they will be replaced.