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A Novel Way to Boost Client Satisfaction
Sales & Marketing Magazine ArticleResearchers have learned to mine a unique set of data that serves as a slow-motion replay of how an organization and its people function: the company's... -
America’s Lost Talent and How to Get It Back
Career coaching Digital ArticleAmerican tennis failed yet again at the last global tournament, the Australian Open. The nation that once dominated world tennis did not secure a single qualifier into the second week of either male or female singles Australian Open events. Sadly, this has been on the cards for some time. In 2000, there were 20 US […] -
What to Do If Your Team Is Letting You Down
Leadership & Managing People Digital ArticleIf your team isn't living up to your expectations, maybe you haven't made them clear. -
Life’s Work: An Interview with Pelé
Coaching profesional Magazine ArticlePhotography: Michael Donald/Redux Pelé was a soccer star at age 16 and became a sports legend over the next four World Cup tournaments, scoring 12 goals and leading Brazil (this year’s host country) to three victories. Now 73, he says he still has three loves: family, futebol, and the public. His latest book is called […] -
Finding the Balance Between Coaching and Managing
Leadership & Managing People Digital ArticleIt's essential to motivating employees. -
Action Learning: A Recipe For Success
Career coaching Digital ArticleThis week’s question for Ask the Coach: Other than your own coaching, if you had to recommend one leadership development process what would it be? I have observed one leadership development process that builds leaders and helps companies make money at the same time – action learning. After seeing how action learning worked at GE […] -
Making Partner: A Mentor’s Guide to the Psychological Journey
Managing people Magazine ArticleIn this era of talent wars, partners at professional firms can no longer afford to have a survival of the fittest mind-set toward the consultants, investment bankers, and junior accountants aspiring to join their ranks. Instead, they must understand—and guide—the complex emotional transformation that every partner hopeful must go through. -
Bring in Outside Experts to Mentor Your Team
Career coaching Digital ArticleMake them part of the brain trust. -
Taming the Tiger Boss
Career coaching Digital ArticleChristine was a smart and driven Chinese senior executive, a self-declared perfectionist, she set the bar as high for those around her as she did for herself. It was, of course, a recipe for frustration, as this complaint about a subordinate clearly showed: “If I’m willing to put in the hours to get it perfect, […] -
How to Manage a Narcissist
Leadership & Managing People Digital ArticleIt takes a village. -
How to Deliver Criticism So Employees Pay Attention
Managing people Digital ArticleFour tips a champion diver learned from her coach. -
Making Performance Reviews Less Stressful—for Everyone
Managing people Digital Articleby Beverly Ballaro -
A Checklist for Someone About to Take on a Tougher Job
Leadership transitions Digital ArticleQuestions to ask when you’re going through transitions. -
4 Signs an Executive Isn’t Ready for Coaching
Career coaching Digital ArticleSave your talent development budget for someone who will make better use of it. -
3 Reasons New Coaches and Consultants Fail
Leadership & Managing People Digital ArticleOne mistake: Not taking low-fee, brand-building work early on. -
In Pursuit of a Better Boss
Leadership Digital ArticleWould you like a better boss? A boss who helps you obtain valuable information, win needed resources, and secure important support for your group and for you personally — in short, a boss who’s a real ally and partner? If your boss provides these benefits, you’re lucky. We hear far more complaints than praise from […] -
How to Mentor Someone Who Has Manipulative Tendencies
Leadership & Managing People Digital ArticleYour company culture might be rewarding their behavior. -
Sometimes Colleagues Are the Best Coaches
Leadership & Managing People Digital ArticleGet your top team on the same page.
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Solution-Focused Coaching
Leadership & Managing People Case Study8.95View Details This technical note describes solution-focused coaching, its fundamental principles, characteristics and structure. It includes sections related to the... -
Michel Saint-Laurent (A)
Leadership & Managing People Case Study11.95View Details "Michel is the CEO of a company. Alexandra, the sales director, is a good worker and meets her targets, but she has a complicated personality that sometimes... -
Ramesh Patel at Aragon Entertainment Limited
Leadership & Managing People Case Study11.95View Details Ramesh Patel, a high potential employee, was excited to be named to the company's New Horizons Board, a select team responsible for producing recommendations... -
HBR Guide to Better Mental Health at Work Toolkit
79.95View Details Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological conditions at work can feel... -
iRelaunch: From Career Break to Career Re-entry
Strategy & Execution Case Study11.95View Details This case is primarily about the opportunity for mid-career professionals to return to work after a career break. It focuses on the company iRelaunch,... -
Getting Unstuck: How Dead Ends Become New Paths
30.00View Details You will experience psychological impasse many times in your life. During these times, you have the sensation that you're stuck or paralyzed. You're convinced... -
Public Services Canada (B): Landon Kokomo
Organizational Development Case Study5.00View Details Supplement to case W21081. Mathilde Johnsen was a highly motivated environmental systems engineer in the real property branch of Public Services and... -
Evaluating and Developing Management Competencies
Leadership & Managing People Case Study8.95View Details Describes the different types of management and personal effectiveness competencies and how to develop them. It argues that management competencies are... -
Michael Lester at Lachlan Consulting
Leadership & Managing People Case Study11.95View Details Michael Lester, a consultant with Lachlan, was frustrated by his client's unwillingness to provide key data for an important presentation. Lester must... -
Michel Saint-Laurent (B)
Leadership & Managing People Case Study5.00View Details Supplement for IES237 -
Performance Coaching: Darcy Gallagher Role
Strategy & Execution Case Study8.95View Details This case supplements the Darcy Gallagher Performance Coaching case by providing briefing material for the individual who is assigned to play the Darcy... -
Helping People Change: Coaching with Compassion for Lifelong Learning and Growth
32.00View Details You're trying to help--but is it working? Helping others is a good thing. Often, as a leader, manager, doctor, teacher, or coach, it's central to your... -
Performance Coaching: General Manager Role
Leadership & Managing People Case Study8.95View Details In this role play case, you are the new general manager of the Elmwood Group and have scheduled a meeting with your direct report, Darcy Gallagher, who... -
Real-Time Leadership: Find Your Winning Moves When the Stakes Are High
30.00View Details The best leaders, in the biggest moments, know how to read the situation, respond in the most effective way possible, and move forward. You can, too.... -
3DP Incorporated (B): Limor Anouk
Organizational Development Case Study5.00View Details Supplement for case W20737 -
The Latest Research: Leadership
59.95View Details What makes a great leader? To truly understand and demonstrate the qualities of the best leaders, it's necessary to review the latest research on advances... -
Cleveland Clinic Abu Dhabi
Organizational Development Case Study11.95View Details In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates.... -
Managing Your Anxiety (HBR Emotional Intelligence Series)
19.99View Details What's the worst that can happen? Anxiety is the most prevalent mental disorder worldwide. But rumination, worry, and catastrophizing don't have to hold... -
HBR Guide to Being a Great Boss Toolkit
79.95View Details Are you a good boss--or a great one? Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees... -
Performance Management: A Harvard ManageMentor Curated Collection
Leadership & Managing People Special Offer125.00View Details Whether it's coaching more effectively, setting goals, or delivering feedback, how you manage yourself and others in your organization is critical to...
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A Novel Way to Boost Client Satisfaction
Sales & Marketing Magazine ArticleResearchers have learned to mine a unique set of data that serves as a slow-motion replay of how an organization and its people function: the company's... -
How Can I Lead Authentically?
Career coaching AudioA conversation about leading authentically. -
America’s Lost Talent and How to Get It Back
Career coaching Digital ArticleAmerican tennis failed yet again at the last global tournament, the Australian Open. The nation that once dominated world tennis did not secure a single qualifier into the second week of either male or female singles Australian Open events. Sadly, this has been on the cards for some time. In 2000, there were 20 US […] -
How Do I Set the Right Pace To Meet Our Strategic Goals?
Career coaching AudioA leader must learn how to set long-term goals and timelines for her team. -
What to Do If Your Team Is Letting You Down
Leadership & Managing People Digital ArticleIf your team isn't living up to your expectations, maybe you haven't made them clear. -
Life’s Work: An Interview with Pelé
Coaching profesional Magazine ArticlePhotography: Michael Donald/Redux Pelé was a soccer star at age 16 and became a sports legend over the next four World Cup tournaments, scoring 12 goals and leading Brazil (this year’s host country) to three victories. Now 73, he says he still has three loves: family, futebol, and the public. His latest book is called […] -
Finding the Balance Between Coaching and Managing
Leadership & Managing People Digital ArticleIt's essential to motivating employees. -
Action Learning: A Recipe For Success
Career coaching Digital ArticleThis week’s question for Ask the Coach: Other than your own coaching, if you had to recommend one leadership development process what would it be? I have observed one leadership development process that builds leaders and helps companies make money at the same time – action learning. After seeing how action learning worked at GE […] -
Making Partner: A Mentor’s Guide to the Psychological Journey
Managing people Magazine ArticleIn this era of talent wars, partners at professional firms can no longer afford to have a survival of the fittest mind-set toward the consultants, investment bankers, and junior accountants aspiring to join their ranks. Instead, they must understand—and guide—the complex emotional transformation that every partner hopeful must go through.
